McDonald's

3.5
614 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
678 Northwest Hwy, Cary, IL
60013, United States

Hours

Reviews

3.5
614 reviews
5 stars
242
4 stars
122
3 stars
76
2 stars
63
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff while others report rude behavior and slow service.

Food Freshness

There are frequent complaints about food being served cold or stale, although some customers report fresh and hot food.

Order Accuracy

Many customers express frustration over incorrect orders and missing items, indicating a lack of attention to detail.

Cleanliness

The restaurant is generally noted for being clean, although some reviews mention issues with food hygiene.

Drive-Thru Experience

The drive-thru service is often criticized for long wait times and poor communication, leading to customer dissatisfaction.
  • AB
    Andy Brend
    Nov 2, 2025
    5.0
    Best mcdonalds I have ever visited. The women I see there everyday are always working very hard and efficiently. I enjoy coming here everyday for my breakfast and coffee.
  • MF
    Magdalena F
    Oct 29, 2025
    2.0
    Bacon QPC MEAL & fries, Cold. An Indian gentleman requested that I pull forward with after giving my bottled water with no reason. There was no line. Had a young female employee. get all bundled up to bring cold food outside in the cold weather. If the food was fresh and hot and that was the reason that would have been acceptable. Additionally there were two females speaking two different sentences. One saying welcome back while the other was saying, did you use the app. This is not worth 10$
  • PS
    Paul Shiakallis
    Oct 13, 2025
    2.0
    Exactly what you expect
  • TN
    Tina N
    Oct 8, 2025
    5.0
    Ok, I have to give a shout out to all the workers in the drive thru, as that's all I use. Every single time they've been pleasant, quick, and they've never messed up my order! Typically, I get bagged ice there bc it's cheaper than Jewel. Or a chicken sandwich, or ice cream cone, or gift certificates. The ice cream machine was never broken when I went there, which I hear is not usual for other locations. This store is consistently good and I've never been disappointed!
  • MR
    Maximus Richards
    Aug 31, 2025
    1.0
    Not very nice here. Extremely slow service and could hear employees laughing in the back

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 678 Northwest Hwy, Cary, IL?

This McDonald's location is open 24 hours, every day of the week.

Does this McDonald's offer delivery and what are the delivery hours?

Yes, delivery is available 24/7 at this location.