Brand Certified
McDonald's
3.5(620 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
678 Northwest Hwy, Cary, IL
60013, United States
Certified by McDonald's • Mar 01, 2026
(847) 639-1181
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
620 reviews
5 stars
244
4 stars
125
3 stars
76
2 stars
65
1 star
110
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and poor customer service.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail.
Food Quality
Feedback indicated that food was often served cold or stale, with some customers expressing dissatisfaction with the freshness of their meals.
Cleanliness
The restaurant was noted for being clean, although some customers reported unsanitary conditions in their food.
Wait Times
Several customers complained about long wait times, particularly in the drive-thru, affecting their overall experience.
- DLDennis LukashenkoJan 30, 20262.0We went through the drive-thru, and they never asked if I wanted sauce for my sausage burrito or sugar in my coffee—so I ended up with neither. Then they didn’t give me the sandwich I paid for (over 5 dollars). I had to drive back and go inside to fix it. Honestly, this isn’t the first time at this location. I really hope McDonald’s management sees this and gives staff some training on being more attentive
- KTkristyna torresJan 29, 20264.0I used to work nights and McDonalds is the only place usually open. The night shift staff is amazing! Sometimes those short conversations would turn my whole night around. I hope the night shift staff knows how great they are and how I appreciate them! I know it’s “just a McDonalds” but the staff being so kind and friendly makes such a difference!!
- DDDedrahnJan 15, 20261.0Fourth time in a row , they forgot our fries. Fries are usually cold or soggy 90% of the time anyway. Still you pay for something you should get it without hassle. Have little kids so do curbside and eveytime ask them is this everything as I cant drag 2 car seats inside with me if they miss something. Call them as I found out about 2 blocks away and they asked if that was all I was missing. I said yes and they asked what I ordered and how...told them used the app and it was the 2 cheeseburger pack. I was promptly told that I got more than half my food and they couldnt refund me through the app, then hung up. I didnt even ask for a refund yet and was just gonna come back for the fries but now I have half a mind to call corporate on them. Unless you have no where else to go or eat, I wouldnt go here.
- RTRay TeresiDec 24, 20254.0Drivr-thru
- RRrenDec 5, 20251.0The lady working was completely rude asked me to come inside to pickup my order then had the doors locked and made me wait outside in the cold for my food absolutely ridiculous.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 678 Northwest Hwy, Cary, IL?
This McDonald's location is open 24 hours, every day of the week.
Does this McDonald's offer delivery and what are the delivery hours?
Yes, delivery is available 24/7 at this location.
Is there a drive-thru service available at this McDonald's?
Yes, the drive-thru is open 24 hours daily at this McDonald's.
What pickup and delivery services does this McDonald's provide?
The location provides curbside pickup, delivery, same day delivery, and no-contact delivery options.
Which payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can customers use a mobile app to order from McDonald's?
Yes, customers can order using the McDonald's App available on iOS and Android through the provided app store links.
Does this McDonald's location offer WiFi and other in-store services?
Yes, services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby fast food restaurants are close to this McDonald's in Cary, IL?
Nearby fast food options include another McDonald's, Taco Bell, KFC, Subway, Domino's Pizza, and Cold Stone Creamery, providing various dining choices.
Are there nearby places for banking or financial services near McDonald's?
Yes, Advia Credit Union, TCF Bank ATM, Coinme currency exchange, and Western Union money transfer services are nearby.
What local amenities can customers visit close to this McDonald's?
Customers can visit places like Mathnasium for tutoring, Lee's Martial Arts Academy for fitness, and several beauty salons such as MC Nails and Spa or Key West Tanning Salon near the restaurant.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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