Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality are mixed, with some praising friendly and efficient staff while others report rude behavior and slow service.
Food Freshness
There are frequent complaints about food being served cold or stale, although some customers report fresh and hot food.
Order Accuracy
Many customers express frustration over incorrect orders and missing items, indicating a lack of attention to detail.
Cleanliness
The restaurant is generally noted for being clean, although some reviews mention issues with food hygiene.
Drive-Thru Experience
The drive-thru service is often criticized for long wait times and poor communication, leading to customer dissatisfaction.
AB
Andy Brend
Nov 2, 2025
5.0
Best mcdonalds I have ever visited. The women I see there everyday are always working very hard and efficiently. I enjoy coming here everyday for my breakfast and coffee.
MF
Magdalena F
Oct 29, 2025
2.0
Bacon QPC MEAL & fries, Cold. An Indian gentleman requested that I pull forward with after giving my bottled water with no reason. There was no line.
Had a young female employee. get all bundled up to bring cold food outside in the cold weather.
If the food was fresh and hot and that was the reason that would have been acceptable.
Additionally there were two females speaking two different sentences.
One saying welcome back while the other was saying, did you use the app.
This is not worth 10$
PS
Paul Shiakallis
Oct 13, 2025
2.0
Exactly what you expect
TN
Tina N
Oct 8, 2025
5.0
Ok, I have to give a shout out to all the workers in the drive thru, as that's all I use.
Every single time they've been pleasant, quick, and they've never messed up my order! Typically, I get bagged ice there bc it's cheaper than Jewel. Or a chicken sandwich, or ice cream cone, or gift certificates. The ice cream machine was never broken when I went there, which I hear is not usual for other locations.
This store is consistently good and I've never been disappointed!
MR
Maximus Richards
Aug 31, 2025
1.0
Not very nice here. Extremely slow service and could hear employees laughing in the back
What are the operating hours of McDonald's at 678 Northwest Hwy, Cary, IL?
This McDonald's location is open 24 hours, every day of the week.
Does this McDonald's offer delivery and what are the delivery hours?
Yes, delivery is available 24/7 at this location.
Is there a drive-thru service available at this McDonald's?
Yes, the drive-thru is open 24 hours daily at this McDonald's.
What pickup and delivery services does this McDonald's provide?
The location provides curbside pickup, delivery, same day delivery, and no-contact delivery options.
Which payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can customers use a mobile app to order from McDonald's?
Yes, customers can order using the McDonald's App available on iOS and Android through the provided app store links.
Does this McDonald's location offer WiFi and other in-store services?
Yes, services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby fast food restaurants are close to this McDonald's in Cary, IL?
Nearby fast food options include another McDonald's, Taco Bell, KFC, Subway, Domino's Pizza, and Cold Stone Creamery, providing various dining choices.
Are there nearby places for banking or financial services near McDonald's?
Yes, Advia Credit Union, TCF Bank ATM, Coinme currency exchange, and Western Union money transfer services are nearby.
What local amenities can customers visit close to this McDonald's?
Customers can visit places like Mathnasium for tutoring, Lee's Martial Arts Academy for fitness, and several beauty salons such as MC Nails and Spa or Key West Tanning Salon near the restaurant.