Dunkin'

3.6
208 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cary, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
830 Northwest Highway, Cary, IL
60013, United States

Hours

Reviews

3.6
208 reviews
5 stars
97
4 stars
32
3 stars
21
2 stars
18
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while some staff are praised for friendliness and efficiency, others are criticized for rudeness and mistakes in orders.

Order Accuracy

Many customers report frequent issues with incorrect orders, leading to frustration and disappointment.

Speed of Service

The drive-thru and in-store service are often noted as slow, with long wait times reported during busy hours.

Staffing Issues

Several reviews mention that the location appears understaffed, contributing to delays and service problems.

Cleanliness and Maintenance

The cleanliness of the location is generally appreciated, but there are complaints about broken equipment and maintenance issues.
  • DB
    dominic bender
    6 days ago
    5.0
    Do yourself a favor and get an AMEX gold CC and the DD app. Then link them and reap the monthly rewards!
  • MM
    Mel
    Nov 21, 2025
    5.0
    I’ve come to this dunkin multiple times and have always had such an amazing experience. Citlaly always greets us with amazing service and is always happy to help. I love this Dunkin!
  • JA
    Jude Andrews
    Nov 15, 2025
    5.0
    If you’re after a warm, no-nonsense spot that serves coffee the way many Midwestern folks prefer, this place is an easy pick. No fancy décor, no overpriced extras—just rich, smooth coffee made the right way, hot or iced. Every time I stop in, the team is friendly and greets me with a smile. Service moves quickly, even during the morning rush, which I truly appreciate. For anyone in Cary searching for a solid cup of coffee without the fuss, this is the ideal stop.
  • TB
    Teresa Beauregard
    Nov 7, 2025
    4.0
    I love their cream cheese bites
  • KN
    Kacie Newsom
    Oct 26, 2025
    1.0
    If I could give negative stars I would. They messed up our coffee orders multiple times and we gave them very clear easy orders. It was so frustrating to the point where theyre remaking them and it still wasn’t correct and we gave up. Practically yelling no whipped cream and theyre still putting whipped cream on the coffee. No donuts while it’s still morning. The entire experience was utterly disappointing.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Cary, IL?

Dunkin' in Cary, IL is open Monday to Friday from 4:00 AM to 7:00 PM; and on weekends from 4:00 AM to 5:00 PM.

Does Dunkin' offer delivery or pickup options?

Dunkin' offers both curbside pickup and delivery services.