Domino's Pizza

3.9
175 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Carterville? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 701 Greenbriar Road .

Location

Domino's Pizza
701 Greenbriar Road, Carterville, IL
62918, United States

Hours

Reviews

3.9
175 reviews
5 stars
107
4 stars
15
3 stars
13
2 stars
8
1 star
32

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and unresponsive staff, particularly during busy hours.

Food Quality

While some customers praised the taste and freshness of the food, many others complained about undercooked or burnt items, as well as incorrect preparation.

Staff Behavior

Several reviews highlighted unprofessional behavior from management and staff, including rudeness and lack of attention to customer concerns.

Cleanliness

The store was noted for being clean and well-maintained, contributing positively to the overall experience.

Delivery Experience

Delivery times were inconsistent, with some customers experiencing delays while others received their orders promptly.
  • BT
    Barbara Taylor
    Nov 11, 2025
    5.0
    The food is pretty good. We usually order pizza and wings once a week but have recently slowed down. Annette, Leesa, and Tiffany are the best 3 employees they have. Tiffany is no longer working there, due to the fact that the owners do not know how to treat their good employees. Caleb is in a league of his own but I do know he's not a good delivery driver, he delivered twice to me and both times took my change with out offering, although I would have tipped him. I have never seen a company reward bad employees over good ones before but it takes all kinds to make the world go around.
  • ZM
    Zackary Mitchell
    Oct 6, 2025
    2.0
    Food is okay, but don’t ever order for the pick up window. Sat there for 15 mins before I had to just go in to pick my order up.
  • ER
    Elizabeth Robinson
    Oct 2, 2025
    5.0
    Never had a problem with the service, the parking lot for pick up is kinda confusing though
  • WA
    William Armstrong
    Sep 17, 2025
    1.0
    I have asked for my pizza to be well done the last 3 times I have went there. All 3 times it was not well done. The last time, they just pulled it right from the oven and boxed it instead of pushing it back to make it well done. It was a soggy pile of dough instead of being crispy like I asked for. The lady who I guess is the manager (older, long greyish hair) did not care at all when I told her it was not well done. She just ignored me. She spent the 10 minutes I was in the store yelling at the workers in there because she was clearly flustered by how busy it was. Not very professional. I do not understand why anyone would ever work at a place that yells at them. I cannot support the business of someone who not only berates their employees but does it publicly. I will try one of the other 48 pizza places in the area instead. You all need to do better.
  • KC
    Kim Crawshaw
    Sep 14, 2025
    1.0
    Order 8xlarge pizzas for a birthday party today pizza wasn't even cut into slices or No garlic butter sauce worse experience I ever had i called up there telling them about it guy said must of been forgotten how do you forget to cut the pizza and 8 pizzas no garlic sauce never again over 100 dollar order.ill stick with Casey's pizza !

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Carterville offer?

Domino's in Carterville offers Specialty Pizzas and build-your-own options including New York Style, Handmade Pan, and Parmesan Stuffed Crust pizzas.

What are the operating hours for delivery at Domino's Pizza on Greenbriar Road?

Delivery is available Monday to Thursday from 10:00 AM to 11:00 PM, and Friday to Sunday until midnight.