Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.8
302 reviews
5 stars
134
4 stars
67
3 stars
46
2 stars
25
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude behavior and order mistakes.
Order Accuracy
Frequent complaints about incorrect orders, particularly during busy hours, leading to customer frustration.
Food Quality
Food quality is inconsistent; while some customers enjoyed hot and fresh meals, others received cold or poorly prepared items.
Speed of Service
Service speed is a common issue, with many customers noting long wait times in the drive-thru and for food preparation.
Cleanliness
Concerns raised about cleanliness, particularly in the dining area and restrooms, affecting overall customer experience.
- MWMelissa WaldenNov 11, 20255.0Food is very good although a little pricey.
- LGLeslie GregoryOct 16, 20255.0Love this particular DQ!!
- JIjenna iversOct 4, 20255.0By far my favorite DQ!
- MMMarissa MadisonJul 28, 20252.0The last few times weve been here have been very disappointing. Our blizzards had almost no toppings at all. I'm talking bite after bite of just vanilla. With all the other local ice cream options, we will most likely not be returning.
- ABAshley BuckJul 21, 20252.0My fiance and I were there this past Saturday and there was only 1 person in front of us we sat on the drive thru almost 45 minutes for the people in front of us got 2 small bags. Then its our turn to pull up to the window we ordered a caramel shake and a cake batter blizzard. Tell me why when we get to the window the girl flips my blizzard and some falls out my fiance says does that mean you get another one free. The girl says have a good night and shuts the window. My blizzard was runny.....wont be going back.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Carrollton, IL?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM. Special holiday hours apply on certain dates.
Where is Dairy Queen Grill & Chill located?
It is located at 733 S 5th St, Carrollton, IL 62016-1403, USA.
What types of food and treats does Dairy Queen Grill & Chill offer?
The menu features soft-serve ice cream, signature shakes including Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru or seating options?
Yes, it has a drive-thru, indoor seating, booster seats, and high chairs available for families.
Is Dairy Queen Grill & Chill family-friendly and wheelchair accessible?
Yes, the location is family-friendly, welcomes children, and is wheelchair accessible with restroom facilities.
Can I order online or via a mobile app from this Dairy Queen location?
Yes, you can order for pickup online at their website or download the Dairy Queen app for exclusive deals and mobile ordering.
Which nearby grocery store can I visit before or after dining at Dairy Queen?
You can visit Carrollton IGA, a grocery store located nearby, for your shopping convenience.
What nearby historical sites can I explore around Dairy Queen Grill & Chill?
Nearby historical landmarks include the Henry T. Rainey Farm and the Greene County Almshouse, which provide a glimpse into local history.
Are there any nearby places to grab coffee or relax after visiting Dairy Queen?
Yes, Deja-Brew, a nearby coffee shop and cafe, is a great spot to enjoy a coffee or smoothie after your visit.
What family-oriented services and amenities does Dairy Queen Grill & Chill offer for kids?
The location offers booster seats, high chairs, family-friendly seating, and welcomes children to ensure a comfortable experience.