Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.8
304 reviews
5 stars
135
4 stars
67
3 stars
46
2 stars
25
1 star
31
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, leading to frustration and disappointment.
Customer Service
While some reviews praised the friendly and helpful staff, others highlighted rude service and poor handling of complaints.
Food Quality
The food quality received mixed reviews, with some customers enjoying the meals while others reported cold or poorly prepared items.
Speed of Service
Numerous customers noted slow service, particularly in the drive-thru, leading to long wait times.
Cleanliness
There were complaints about cleanliness, including messy dining areas and unsanitary conditions.
- JSJustin SextonDec 28, 20251.0Ordered a 2 cheese doublestack and got a double cheese ,should of had mayo ,lettuce,and tomato. Seems like they never get orders right.
- MWMelissa WaldenNov 11, 20255.0Food is very good although a little pricey.
- LGLeslie GregoryOct 16, 20255.0Love this particular DQ!!
- JIjenna iversOct 4, 20255.0By far my favorite DQ!
- MMMarissa MadisonJul 28, 20252.0The last few times weve been here have been very disappointing. Our blizzards had almost no toppings at all. I'm talking bite after bite of just vanilla. With all the other local ice cream options, we will most likely not be returning.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Carrollton, IL?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM. Special holiday hours apply on certain dates.
Where is Dairy Queen Grill & Chill located?
It is located at 733 S 5th St, Carrollton, IL 62016-1403, USA.
What types of food and treats does Dairy Queen Grill & Chill offer?
The menu features soft-serve ice cream, signature shakes including Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru or seating options?
Yes, it has a drive-thru, indoor seating, booster seats, and high chairs available for families.
Is Dairy Queen Grill & Chill family-friendly and wheelchair accessible?
Yes, the location is family-friendly, welcomes children, and is wheelchair accessible with restroom facilities.
Can I order online or via a mobile app from this Dairy Queen location?
Yes, you can order for pickup online at their website or download the Dairy Queen app for exclusive deals and mobile ordering.
Which nearby grocery store can I visit before or after dining at Dairy Queen?
You can visit Carrollton IGA, a grocery store located nearby, for your shopping convenience.
What nearby historical sites can I explore around Dairy Queen Grill & Chill?
Nearby historical landmarks include the Henry T. Rainey Farm and the Greene County Almshouse, which provide a glimpse into local history.
Are there any nearby places to grab coffee or relax after visiting Dairy Queen?
Yes, Deja-Brew, a nearby coffee shop and cafe, is a great spot to enjoy a coffee or smoothie after your visit.
What family-oriented services and amenities does Dairy Queen Grill & Chill offer for kids?
The location offers booster seats, high chairs, family-friendly seating, and welcomes children to ensure a comfortable experience.