Wingstop

3.3
202 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Carpentersville JF Kennedy Dr.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
70 S. Kennedy Dr., Carpentersville, IL
60110, United States

Hours

Reviews

3.3
202 reviews
5 stars
90
4 stars
19
3 stars
20
2 stars
14
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and issues with order accuracy.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about undercooked wings, cold food, and poor seasoning.

Positive Staff Interactions

Despite service issues, some customers praised specific staff members for their friendliness and helpfulness.

Management Concerns

Several reviews indicated a lack of effective management, leading to disorganization and customer dissatisfaction.

Health Concerns

Multiple customers reported food poisoning and other health issues after eating, raising serious concerns about food safety.
  • CB
    chito bebeto
    2 days ago
    1.0
    I had a DoorDash delivery and waited 45 minutes. I won't do it again. Drivers, get out of this place.
  • AD
    Armando Delao
    2 days ago
    1.0
    The service is very slow, avoid this place
  • GM
    grigory martinets
    2 days ago
    1.0
    1.5 hours I waited for me dang food!!!!! Here’s the kicker, I got a refund because they still didn’t have it ready and I walked out without any of my food. Stay away
  • BS
    Bob Swan
    Dec 3, 2025
    4.0
    Everything was good but I didn't stay so I don't know about the atmosphere
  • CS
    Cecilia Suarez
    Nov 26, 2025
    5.0
    El cajero que nos tomó la orden parecía estar malas nos comentó que no se podía pagar 2 órdenes juntas sinceramente no regresaría

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.