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Wingstop

3.3
(203 reviews)

Business Details

(847) 551-5628
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Carpentersville JF Kennedy Dr.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
70 S. Kennedy Dr., Carpentersville, IL
60110, United States

Hours

Reviews

3.3
203 reviews
5 stars
90
4 stars
19
3 stars
20
2 stars
14
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and poor service, with many expressing frustration over slow order fulfillment and unprofessional staff behavior.

Food Quality

There were numerous complaints about the food being undercooked, cold, or poorly prepared, leading to experiences of food poisoning and dissatisfaction with the overall quality.

Mixed Staff Experiences

While some customers praised friendly and helpful staff, others reported rude service and a lack of management oversight, indicating inconsistency in customer interactions.

Order Accuracy

Several reviews highlighted issues with incorrect or incomplete orders, particularly with online and delivery services, leading to customer frustration.
  • MO
    Mayra Ortega
    Jan 16, 2026
    1.0
    Too cheap to separate food in its own container. I spent over $100 they could have at least given each of us a separate container with our own wings. I got no compensation all the girl told me was to look in the other containers they had my orders mixed in there. Doubt I'm going back.
  • CB
    chito bebeto
    Jan 10, 2026
    1.0
    I had a DoorDash delivery and waited 45 minutes. I won't do it again. Drivers, get out of this place.
  • AD
    Armando Delao
    Jan 10, 2026
    1.0
    The service is very slow, avoid this place
  • GM
    grigory martinets
    Jan 10, 2026
    1.0
    1.5 hours I waited for me dang food!!!!! Here’s the kicker, I got a refund because they still didn’t have it ready and I walked out without any of my food. Stay away
  • BS
    Bob Swan
    Dec 3, 2025
    4.0
    Everything was good but I didn't stay so I don't know about the atmosphere

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

This information is certified by Wingstop and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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