Brand Certified
Wendy's
3.9(658 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
151 South Western, Carpentersville, IL
60110, United States
Certified by Wendy's • Mar 01, 2026
(847) 428-0383
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/il/carpentersville/151-south-western
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.9
658 reviews
5 stars
297
4 stars
159
3 stars
94
2 stars
37
1 star
71
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality varied widely, with some praising friendly and efficient staff, while others reported rude behavior and poor customer service.
Food Temperature
Multiple reviews indicated that food was often served cold or not prepared to the expected standard, leading to dissatisfaction.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, suggesting a consistent issue with order accuracy at this location.
Cleanliness
Some customers noted that the location was clean and well-maintained, while others pointed out issues with cleanliness and unsanitary conditions.
Positive Experiences
Despite the negative feedback, several customers expressed satisfaction with their meals and the overall experience, highlighting good food and pleasant staff.
- TJTommy JonesFeb 18, 20265.0I’ve been stopping here at night after school and will usually pick up a few burger patties without the bun from the drive thru. I was excited to see Yohan was promoted to manager because his service has always been the best in the district! Great work, man!
- SGSean GJan 18, 20261.0They charge you $.55 per sauce. That speaks volumes on its own.
- MBMorgan BradyJan 16, 20262.0Food was cold when received. Employees were not friendly.
- TPTee PEEDec 20, 20251.0Idk what’s going on at this Wendy’s but that chili got me sick. I really hope you guys are checking times on product. Fries are always cold. Burgers are cold. Buns are cold. The nuggets were deep fried twice. Im going to call corporate
- GBgage buttsDec 3, 20251.0Absolutely the worst Wendy's I've ever been to before, I went to go use my rewards for an item and the lady told me there's nothing she can do because it's not popping up and she has no idea how to do it. Then she acted like she couldn't even understand what I was telling her when I said go get your manager. Place is a joke💯
Frequently Asked Questions About Wendy's
What are the operating hours for the drive-thru at Wendy's in Carpentersville, IL?
The drive-thru is open daily from 7:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Carpentersville Wendy's serves breakfast with options like combos, sandwiches, coffee, and sides available through the app or website.
Can I order Wendy's for delivery or takeout at this location?
Yes, you can order delivery where available or takeout via the Wendy's app or website for this location.
What payment methods are accepted at Wendy's in Carpentersville?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location if I have questions or feedback?
You can call the restaurant at (847) 428-0383 or contact Wendy's customer care through their website or phone number 888-624-8140.
Are gift cards available for purchase at Wendy's in Carpentersville?
Yes, gift cards can be purchased in-restaurant, through retailers, or online via Wendy's gift card portal.
What nearby restaurants can I visit along with Wendy's in Carpentersville?
Nearby eateries include Taco Bell, Rosati's of Spring Hill, Jersey Mike's Subs, Pizza Hut, and Famous Dave's, offering various dining options close to Wendy's.
Are there any banks near Wendy's in Carpentersville for convenient financial services?
First American Bank is located nearby, making it easy to handle banking needs before or after your visit to Wendy's.
What fitness or recreation centers are close to Wendy's where I can work out before or after dining?
TOP Spot, a gym and sports and recreation venue, is nearby for your fitness needs.
Where can I find nutrition and allergen information for Wendy's menu items at this location?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant nutrition information posters.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website