Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
649 reviews
5 stars
297
4 stars
153
3 stars
95
2 stars
36
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff friendliness; some praised helpful employees while others reported rude service.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly with drive-thru and delivery.
Food Quality
Inconsistent food quality; some customers enjoyed fresh and hot meals, while others received cold or poorly made items.
Cleanliness
Generally positive remarks about cleanliness, though some noted areas needing attention.
Operating Hours
Disappointment expressed over inconsistent operating hours, with some customers finding locations closed during posted hours.
- CWChristopher WilcoxNov 16, 20255.0I love this location! I work a hop away, so it's always convenient in the mornings to stop here for breakfast. 😊💕 The staff are super chill and personable. Love these guys. Order is always on time. I don't think they've ever made a mistake with my many many orders lol!!! Appreciate the people who handle your food! I do. 😁 Company-wise, the prices are the most bearable of any other fast food restaurant.
- MAManuel AlonsoOct 12, 20251.0I was looking forward to have some Wendy's, driver told me that someone else picked up my order, delivery driver said "That I’m the 4th person that walks in for the same order" kinda disappointed and first time to happen
- LLLarrySep 30, 20251.0Burger was sloppily made.. patty should've been hotter..Very nice employees though.
- RKRon KalawSep 1, 20253.0Food not much different than others
- VVVee VeeAug 19, 20255.0It’s been a long time since I’ve been to a Wendy’s, and also have never tried their breakfast menu. Went inside and wasn’t sure what to order, but Danny was very helpful and gave me great suggestions. He was very friendly, greeted me as soon as I walked through the door. Thank you Danny for helping me out with my order, you didn’t disappoint! The food was fresh and hot, and I enjoyed the energy drink he recommended. Will definitely be coming back!
Frequently Asked Questions About Wendy's
Is South Western Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Carpentersville, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Carpentersville, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (847) 428-0383.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does South Western Wendy’s serve breakfast?
Yes, this Wendy’s location in Carpentersville, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Carpentersville, IL?
The drive-thru is open daily from 7:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Carpentersville Wendy's serves breakfast with options like combos, sandwiches, coffee, and sides available through the app or website.
Can I order Wendy's for delivery or takeout at this location?
Yes, you can order delivery where available or takeout via the Wendy's app or website for this location.
What payment methods are accepted at Wendy's in Carpentersville?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location if I have questions or feedback?
You can call the restaurant at (847) 428-0383 or contact Wendy's customer care through their website or phone number 888-624-8140.
Are gift cards available for purchase at Wendy's in Carpentersville?
Yes, gift cards can be purchased in-restaurant, through retailers, or online via Wendy's gift card portal.
What nearby restaurants can I visit along with Wendy's in Carpentersville?
Nearby eateries include Taco Bell, Rosati's of Spring Hill, Jersey Mike's Subs, Pizza Hut, and Famous Dave's, offering various dining options close to Wendy's.
Are there any banks near Wendy's in Carpentersville for convenient financial services?
First American Bank is located nearby, making it easy to handle banking needs before or after your visit to Wendy's.
What fitness or recreation centers are close to Wendy's where I can work out before or after dining?
TOP Spot, a gym and sports and recreation venue, is nearby for your fitness needs.
Where can I find nutrition and allergen information for Wendy's menu items at this location?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant nutrition information posters.