Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
657 reviews
5 stars
298
4 stars
156
3 stars
96
2 stars
36
1 star
71
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with cold or poorly prepared food, including cold fries and dry burgers.
Customer Service
Mixed reviews on service; some praised friendly staff while others reported rude or unhelpful employees.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly with delivery and drive-thru services.
Cleanliness
Some reviews noted clean premises, but others mentioned dirty tables and unsanitary conditions.
Convenience
Several customers appreciated the location's convenience and quick service, especially during breakfast hours.
- RLRaul LopezJan 1, 20265.0The cashier was a tall guy with glasses and a hat. On the reciept it says that his name is Joseph. He was very accommodating and made a coffee for us when they weren't serving it anymore and he didnt have to. Great customer service. Will come back here. Apologies for my dad's demanding tone when he asked for the coffee. He wasnt trying to be rude.
- TPTee PEEDec 20, 20251.0Idk what’s going on at this Wendy’s but that chili got me sick. I really hope you guys are checking times on product. Fries are always cold. Burgers are cold. Buns are cold. The nuggets were deep fried twice. Im going to call corporate
- GBgage buttsDec 3, 20251.0Absolutely the worst Wendy's I've ever been to before, I went to go use my rewards for an item and the lady told me there's nothing she can do because it's not popping up and she has no idea how to do it. Then she acted like she couldn't even understand what I was telling her when I said go get your manager. Place is a joke💯
- JKjeff kermathNov 28, 20254.0Etter than McDonald's or Burger King
- CWChristopher WilcoxNov 16, 20255.0I love this location! I work a hop away, so it's always convenient in the mornings to stop here for breakfast. 😊💕 The staff are super chill and personable. Love these guys. Order is always on time. I don't think they've ever made a mistake with my many many orders lol!!! Appreciate the people who handle your food! I do. 😁 Company-wise, the prices are the most bearable of any other fast food restaurant.
Frequently Asked Questions About Wendy's
Is South Western Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Carpentersville, IL?
The drive-thru is open daily from 7:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Carpentersville Wendy's serves breakfast with options like combos, sandwiches, coffee, and sides available through the app or website.
Can I order Wendy's for delivery or takeout at this location?
Yes, you can order delivery where available or takeout via the Wendy's app or website for this location.
What payment methods are accepted at Wendy's in Carpentersville?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location if I have questions or feedback?
You can call the restaurant at (847) 428-0383 or contact Wendy's customer care through their website or phone number 888-624-8140.
Are gift cards available for purchase at Wendy's in Carpentersville?
Yes, gift cards can be purchased in-restaurant, through retailers, or online via Wendy's gift card portal.
What nearby restaurants can I visit along with Wendy's in Carpentersville?
Nearby eateries include Taco Bell, Rosati's of Spring Hill, Jersey Mike's Subs, Pizza Hut, and Famous Dave's, offering various dining options close to Wendy's.
Are there any banks near Wendy's in Carpentersville for convenient financial services?
First American Bank is located nearby, making it easy to handle banking needs before or after your visit to Wendy's.
What fitness or recreation centers are close to Wendy's where I can work out before or after dining?
TOP Spot, a gym and sports and recreation venue, is nearby for your fitness needs.
Where can I find nutrition and allergen information for Wendy's menu items at this location?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant nutrition information posters.