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Taco Bell

3.0
(519 reviews)

Business Details

1000 Kennedy Dr, Carpentersville, IL
60110, United States
(847) 426-5743

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1000 Kennedy Dr in Carpentersville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1000 Kennedy Dr, Carpentersville, IL
60110, United States

Hours

Reviews

3.0
519 reviews
5 stars
170
4 stars
71
3 stars
57
2 stars
47
1 star
174

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and helpful staff to rude and unprofessional behavior.

Order Accuracy

Many reviews highlighted issues with incorrect or missing orders, leading to frustration among customers.

Wait Times

Numerous customers complained about long wait times, both in the drive-thru and for in-store orders.

Food Quality

While some customers enjoyed the food, others noted inconsistencies in quality and preparation.

Management Issues

Several reviews pointed to poor management practices, including staff treatment and operational inefficiencies.
  • MI
    M.O.S.E Inc.
    Feb 6, 2026
    5.0
    I would like to give a huge shout out to the whole Taco Bell team at this Carpentersville location and their Manger Ryan. I have seen this location to do a 360 in a very short period of time I used to have issues with my food being made incorrectly and longer than usual waiting times but I’ve been going give them another chance, and for the past two months they have really made the quality of the food, there speed of service , and all around kind customer service so much better in a short period of time that I had to make this review to give props. I hope someone sees this and can give some raises because from what I am seeing it is truly deserving. It really does show that the people you hire matter.
  • CC
    Chicago Company
    Jan 22, 2026
    5.0
    Kelly was beyond helpful!! She deserves to be recognized by her Exceptional customer Service!! Wish i could say the same for the guy in the speaker he could barely hear me & couldnt find my order, i repeated numbers 3 times, kelly assisted and found it on the first time she looked my order up! Other lady on heavier side told me to come in quickly, but because kelly helped she made it possible for our family to enjoy our dinner, fast and ready!
  • TM
    Tyty Morrone
    Jan 22, 2026
    1.0
    Will be contacting corporate. It’s a danm shame it’s takes 30 plus minutes for a 5 minute order. Should be shut down.
  • RT
    Ray T
    Jan 14, 2026
    5.0
    Guy at the drive thru was really cool and got my food ready fast
  • JP
    Janyla Pittmon
    Jan 1, 2026
    1.0
    I walked out of this place when I seen the most disgusted thing ever in food service by the manager with the pink hair . He had an employee in there working you could tell this young lady was sick and coughing and sneezing all over the food line . She was in tears and if I can tell she was sick I'm sure he could too . He ignored her and made her work it was wen she stepped outside he went out to yell at her and tell her not to come back at all . All because she was sick .I work on food service as a manager myself per cdc guidelines and our policies any employees that are visibly sick with flu like symptoms should not be working . This is DISGUSTING and I hope she files a complaint against him

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Carpentersville?

The drive-through at Taco Bell is open from 9:00 AM to 2:00 AM Sunday through Thursday, and from 9:00 AM to 4:00 AM on Friday and Saturday.

Where is the Taco Bell located in Carpentersville, IL?

It is located at 1000 Kennedy Dr, Carpentersville, IL 60110, USA.

Brand Certified Facts from Taco Bell

This information is certified by Taco Bell and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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