Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 168 South Western Avenue in Carpentersville, IL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous customers reported poor service, including incorrect orders, unhelpful staff, and rude management.
Food Quality
Many reviews highlighted issues with food quality, including cold, undercooked, or poorly made pizzas.
Order Accuracy
Frequent complaints about incorrect orders, missing toppings, and wrong pizza types were noted.
Delivery Issues
Customers experienced delays in delivery, with some orders being canceled without notification.
Cleanliness
Several reviews mentioned unsanitary conditions in the store and dirty uniforms of staff.
SR
Sandra RoMo
Oct 13, 2025
1.0
This is my first time buying from this location, and I can honestly say the service is poor. I literally paid for two pizzas, but it was actually just bread; the ingredients simply weren't on my pizzas. I think they should provide better service for the price.
NL
New Life
Sep 4, 2025
1.0
I don’t recommend anyone to get pizza there. I found a hair in mine. I will never order food from them again, and I strongly advise others not to either.
BL
bryan larson
Aug 6, 2025
1.0
Orderd box pizza and sent round pizz. Said don't do box pizza anymore and didn't let me know. Then said won't call to tell customers that they don't do box deal anymore. Was no help will not order from them again. Bad sevice.
JH
Janet Herrera
Jul 15, 2025
2.0
We purchased four personal pan pizzas. Instead they made a pizza and cut it in quarters. This is non the same thing and not what we paid for
JW
Jay West
Jun 29, 2025
1.0
Food was cold when I received it. Pepperoni was chewy like lunch meat. Bread sticks turned out to be a bread loaf. Called and was told there was nothing they would do about it. Try real pizza instead maybe give Danny’s a shot if your visiting