Panera Bread

3.7
352 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Carpentersville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
101 S Western Ave, Carpentersville, IL
60110, United States

Hours

Reviews

3.7
352 reviews
5 stars
166
4 stars
67
3 stars
24
2 stars
27
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and unhelpful staff, leading to frustration.

Food Quality

While some customers enjoyed the food, many complained about portion sizes, food temperature, and freshness.

Pricing Concerns

Several reviews highlighted dissatisfaction with high prices relative to the quality and quantity of food received.

Cleanliness

There were mixed reviews on cleanliness, with some praising the atmosphere while others noted dirty tables and unsanitary conditions.
  • KN
    Kim Newman
    Dec 21, 2025
    1.0
    This is the worst place to eat.. the people are extremely hateful and rude. You can't even buy tomatoes or lettuce for your sandwiches. When you do get your order is usually not what you ordered and have to take it back.. this place is ridiculous. Worst place I've ever ate ...
  • NM
    Nathan Murray
    Dec 16, 2025
    1.0
    15 dollars for a pick 2 of a cup Mac and cheese and a small Cesar salad is wild. Now I remember why I don’t go here anymore
  • ES
    Ethan Slager
    Dec 2, 2025
    2.0
    The workers were really nice, even offered me a complementary pastry sample. But the Americano I ordered tasted like warm urine. I spat it out my car window and dumped it in the parking lot. Panera needs to get their act together.
  • MW
    Michelle Winters
    Oct 21, 2025
    1.0
    Ordered bread bowls and upon pickup was told someone bought all the bread bowls. Ordering in the Panera app ahead of time and no contact until we showed up is terrible customer service and poor organization
  • DM
    DA MORMAN
    Sep 21, 2025
    1.0
    I cannot stand this location. Coming here for breakfast I am always missing something or something is messed up when I do pick up orders or order through the drive-thru. When I order lunch I get moldy cheese sent out to me not once not twice but three times when I order French onion soup. This location is a health hazard and needs to be shut down. Highly recommend the Randall road location I have never had an issue there once

Frequently Asked Questions About Panera Bread

Does Panera Bread Carpentersville accept reservations?

No, Panera Bread Carpentersville does not accept reservations.

What are the opening hours of Panera Bread Carpentersville?

Panera Bread Carpentersville is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.