Panera Bread

3.7
349 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

101 S Western Ave, Carpentersville, IL
60110, United States
(847) 649-5180
https://www.panerabread.com/en-us/cafe/locations/il/carpentersville/101-s-western-ave
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Carpentersville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
101 S Western Ave, Carpentersville, IL
60110, United States

Hours

Reviews

3.7
349 reviews
5 stars
166
4 stars
67
3 stars
24
2 stars
26
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and poor customer interactions, leading to frustration.

Food Quality

Feedback on food quality was mixed, with some praising the taste while others complained about portion sizes, freshness, and incorrect items.

Cleanliness

Several reviews mentioned cleanliness issues, including sticky tables and unsanitary conditions.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for being inattentive or unhelpful.

Pricing Concerns

Customers frequently noted that prices were high relative to the quality and quantity of food received.
  • MW
    Michelle Winters
    Oct 21, 2025
    1.0
    Ordered bread bowls and upon pickup was told someone bought all the bread bowls. Ordering in the Panera app ahead of time and no contact until we showed up is terrible customer service and poor organization
  • DM
    DA MORMAN
    Sep 21, 2025
    1.0
    I cannot stand this location. Coming here for breakfast I am always missing something or something is messed up when I do pick up orders or order through the drive-thru. When I order lunch I get moldy cheese sent out to me not once not twice but three times when I order French onion soup. This location is a health hazard and needs to be shut down. Highly recommend the Randall road location I have never had an issue there once
  • CL
    Christine Lones
    Aug 9, 2025
    1.0
    Went there today at about 11:30. No bagels. Asked if they were going to make more, she shrugged. What’s with you.
  • MM
    Martin Miller
    Aug 28, 2019
    5.0
    Excellent 👍 for light dining.
  • LS
    Lilia Salas
    Jun 8, 2019
    5.0
    Buena sopa
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Frequently Asked Questions About Panera Bread

Does Panera Bread Carpentersville accept reservations?

No, Panera Bread Carpentersville does not accept reservations.

What are the opening hours of Panera Bread Carpentersville?

Panera Bread Carpentersville is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.