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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.7
(354 reviews)

Business Details

101 S Western Ave, Carpentersville, IL
60110, United States
(847) 649-5180

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Carpentersville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
101 S Western Ave, Carpentersville, IL
60110, United States

Hours

Reviews

3.7
354 reviews
5 stars
169
4 stars
67
3 stars
24
2 stars
27
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unhelpful staff, leading to frustration.

Food Quality

While some customers enjoyed the food, many complained about poor quality, including stale items and incorrect ingredients.

Pricing Concerns

Numerous reviews mentioned that the prices were considered high relative to the portion sizes and quality of food.

Cleanliness

Several customers noted cleanliness issues, particularly with sticky tables and unsanitary conditions.

Staff Friendliness

Despite service issues, some reviews highlighted friendly and helpful staff members, particularly at specific locations.
  • BP
    Barbara Patten
    Jan 27, 2026
    5.0
    Staff were hospitable… order timely
  • KN
    Kim Newman
    Dec 21, 2025
    1.0
    This is the worst place to eat.. the people are extremely hateful and rude. You can't even buy tomatoes or lettuce for your sandwiches. When you do get your order is usually not what you ordered and have to take it back.. this place is ridiculous. Worst place I've ever ate ...
  • NM
    Nathan Murray
    Dec 16, 2025
    1.0
    15 dollars for a pick 2 of a cup Mac and cheese and a small Cesar salad is wild. Now I remember why I don’t go here anymore
  • ES
    Ethan Slager
    Dec 2, 2025
    2.0
    The workers were really nice, even offered me a complementary pastry sample. But the Americano I ordered tasted like warm urine. I spat it out my car window and dumped it in the parking lot. Panera needs to get their act together.
  • MW
    Michelle Winters
    Oct 21, 2025
    1.0
    Ordered bread bowls and upon pickup was told someone bought all the bread bowls. Ordering in the Panera app ahead of time and no contact until we showed up is terrible customer service and poor organization

Frequently Asked Questions About Panera Bread

Does Panera Bread Carpentersville accept reservations?

No, Panera Bread Carpentersville does not accept reservations.

What are the opening hours of Panera Bread Carpentersville?

Panera Bread Carpentersville is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.

Brand Certified Facts from Panera Bread

This information is certified by Panera Bread and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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