Brand Certified
McDonald's
3.5(1449 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1660 Kennedy Dr, Carpentersville, IL
60110, United States
Certified by McDonald's • Mar 01, 2026
(847) 428-9137
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,449 reviews
5 stars
591
4 stars
265
3 stars
215
2 stars
83
1 star
295
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and wrong modifications.
Service Speed
Many reviews highlighted slow service, with long wait times in the drive-thru and for food preparation.
Customer Service
Several customers experienced poor customer service, including dismissive attitudes from staff and lack of assistance.
Food Quality
While some customers enjoyed the food, there were complaints about cold items and food not being prepared correctly.
Cleanliness
Multiple reviews mentioned dirty tables and unsanitary conditions in the restaurant.
- HLHenry Linares1 day ago1.0I Clearly and slowly spoke American English, saying one reg Oreo McFlurry and 2 mini Oreo McFlurrys. And still got it wrong. I spoke slowly this time because lately they have been messing up all the orders thru the drive thru. 🤦♂️
- OLOmar Y Momo Liberato3 days ago1.0Monday, March 2 at 2:45 p.m. I ordered food and frape and I think he was the manager. I literally throw the drinks into my car and never come back here again and made him annoyed after all, I don't even ask if he was okay but anyway the guy was disgusting.
- ABAshleigh BurgerFeb 15, 20261.0I placed my order online. got to the restaurant and waited 10 MINUTES just to get to the speaker. by the time i finally did i gave them my code. took another 5 minutes to get to the first window. i don’t blame the employees entirely for that as i know mcdonald’s can be busy on sunday mornings. they gave me my receipt and eventually i finally get to the second window. AND THEY PARK ME! I placed my order online like 30 minutes ago by the time i’m parked and im obviously frustrated because i have to get to work! they finally bring me food and you’d never guess. IT WASNT CORRECT! i just wanted the burrito meal with a bagel. it wasn’t a big order at all. i just don’t know how you can make someone wait that long just to give them a completely messed up order. thanks for making me late to work for no reason 👎
- SBSarah BogleJan 11, 20263.0They never get an order right, go the Dundee's Micky D's on 8th street - much better
- MOMaría Andreina OjedaDec 25, 20251.0The worst place to order food from. The order arrived in a terrible state, and there was a broken pen inside the bag that covered everything in ink. They are the worst.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's Carpentersville location?
McDonald's Carpentersville is open 24 hours a day, 7 days a week, with no closing time.
Does McDonald's Carpentersville offer drive-thru service, and what are its hours?
Yes, the McDonald's drive-thru is open 24/7, allowing you to order any time during the day or night.
What types of payment does McDonald's Carpentersville accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order delivery or pickup from McDonald's Carpentersville?
Yes, they offer delivery, same day delivery, curbside pickup, and no contact delivery services.
How can I order from McDonald's Carpentersville using their mobile app?
You can download the McDonald's app from the Apple App Store or Google Play Store to place your orders quickly.
What types of food and dining options does McDonald's Carpentersville provide?
They serve a variety of options including breakfast, burgers, sandwiches, coffee, ice cream, and fast food items made with quality ingredients.
What are some nearby places customers might visit before or after McDonald's?
Nearby places include Elegance Beauty Salon for a haircut, Lakewood Nutrition for smoothies, and Lakewood Elementary School in the area.
If I am visiting McDonald's Carpentersville, where can I find automotive services nearby?
Nearby automotive options include Star Motorsports, Karo Auto Sales Inc., Loe Auto Sale, and Leo's Car Wash for your vehicle needs.
Are there any nearby food and dining alternatives around McDonald's Carpentersville?
Yes, Luke's Beef and Juanita's Restaurant offer American and Mexican cuisine respectively, and Barones sports bar serves pizza and drinks nearby.
Does McDonald's Carpentersville provide any rewards or loyalty program?
Yes, through the MyMcDonald's Rewards program, customers can earn points for free food.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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