McDonald's

3.5
1434 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1660 Kennedy Dr, Carpentersville, IL
60110, United States

Hours

Reviews

3.5
1,434 reviews
5 stars
584
4 stars
265
3 stars
212
2 stars
82
1 star
291

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including incorrect orders, long wait times, and unhelpful staff.

Order Accuracy

Many reviews highlighted consistent issues with order accuracy, including missing items and incorrect modifications.

Food Quality

Feedback indicated that food quality was often subpar, with complaints about cold items and incorrect preparation.

Customer Experience

Several customers expressed dissatisfaction with the overall dining experience, citing unwelcoming staff and a lack of cleanliness.

Drive-Thru Efficiency

Customers noted that the drive-thru was often slow, with long wait times and frequent requests to park for orders.
  • BG
    Brian Gluff
    Oct 29, 2025
    1.0
    Need to separate the w drive thru lanes one for English speaking and one for others
  • MP
    Miriam P
    Oct 24, 2025
    5.0
    Lately the coffee is not hitting the spot. Sucks i really miss how it use to taste
  • AM
    Angelica Medellin
    Oct 13, 2025
    1.0
    Muchos empleados muy mal trabajo,regrese tres veces mi orden estaba mal, lo peor es no era solo yo me tocó ver a otras 2 personas regresando porque su comida está mal.
  • OS
    OTTO Stingray
    Oct 12, 2025
    5.0
    An elegant dining experience worthy of five stars
  • MT
    MATTHEW THOMAS
    Oct 9, 2025
    1.0
    Did a mobile app and waited for 20 minutes in line got to window and forgot my order

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Carpentersville location?

McDonald's Carpentersville is open 24 hours a day, 7 days a week, with no closing time.

Does McDonald's Carpentersville offer drive-thru service, and what are its hours?

Yes, the McDonald's drive-thru is open 24/7, allowing you to order any time during the day or night.