Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including incorrect orders, long wait times, and unhelpful staff.
Order Accuracy
Many reviews highlighted consistent issues with order accuracy, including missing items and incorrect modifications.
Food Quality
Feedback indicated that food quality was often subpar, with complaints about cold items and incorrect preparation.
Customer Experience
Several customers expressed dissatisfaction with the overall dining experience, citing unwelcoming staff and a lack of cleanliness.
Drive-Thru Efficiency
Customers noted that the drive-thru was often slow, with long wait times and frequent requests to park for orders.
BG
Brian Gluff
Oct 29, 2025
1.0
Need to separate the w drive thru lanes one for English speaking and one for others
MP
Miriam P
Oct 24, 2025
5.0
Lately the coffee is not hitting the spot. Sucks i really miss how it use to taste
AM
Angelica Medellin
Oct 13, 2025
1.0
Muchos empleados muy mal trabajo,regrese tres veces mi orden estaba mal, lo peor es no era solo yo me tocó ver a otras 2 personas regresando porque su comida está mal.
OS
OTTO Stingray
Oct 12, 2025
5.0
An elegant dining experience worthy of five stars
MT
MATTHEW THOMAS
Oct 9, 2025
1.0
Did a mobile app and waited for 20 minutes in line got to window and forgot my order