Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
754 reviews
5 stars
355
4 stars
192
3 stars
96
2 stars
36
1 star
75
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, especially in the drive-thru, with some experiencing long wait times and incorrect orders.
Food Quality
Mixed reviews on food quality; while some praised the freshness and taste, others received cold or improperly cooked items.
Customer Service
Customer service experiences varied widely, with some staff being friendly and attentive, while others were reported as rude or inattentive.
Cleanliness
The cleanliness of the restaurant received positive feedback, but some customers noted that tables and restrooms needed better attention.
Order Accuracy
Several customers reported issues with order accuracy, receiving incorrect items or missing components from their orders.
- MMMike MileticNov 4, 20251.0Unable to handle even a small line in the drive thru. If there's even a few cars, be prepared to wait
- RDRons DadOct 16, 20251.0We told them to give us our mobile order, and we waited for 10 minutes and they didn't give it so we had to go around again... bad service
- KCKayla christineOct 15, 20251.0Went today for lunch (been going to this location for years) drive thru employee ran my card then proceeds to tell me its a 7 minute wait for the food. Asked if I was ok waiting .....I said no I have limited time ( since im on lunch break). He doesn't hear me attempts to hand me the drink. I asked if my card was ran already he said yes. I said I need a refund I'm unable to wait. He said they don't do refunds there. I said everyone does refunds. He said this location doesn't. I got my receipt then left. I Attempted to call the shop x3 and go figure their number doesn't work. Next was corporate. They are a franchise...aghh I'll be awaiting my refund. Beware of Oscar
- CEChris EpsteinAug 5, 20253.0NO COCA COLA FREE STYLE MACHINE AND NO CAFFEINE FREE DIET COKE ANYMORE. GOING TO GLENDALE HEIGHTS WENDY'S NOW
- RMrobin meeksAug 4, 20251.0What is with your sign saying, "Misfortune awaits you. Lucky you. That is a curse. I give this place 1 star.
Frequently Asked Questions About Wendy's
Is Carol Stream Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Carol Stream, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Carol Stream, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (630) 668-4790.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Carol Stream Wendy’s serve breakfast?
Yes, this Wendy’s location in Carol Stream, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Carol Stream?
The drive-through is open daily from 7:00 AM until 2:00 AM.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's mobile app or at order.wendys.com.
Does this Wendy's location offer breakfast?
Yes, the Wendy's location in Carol Stream serves breakfast, including combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's Carol Stream?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's Carol Stream with feedback or questions?
You can call Wendy's Carol Stream directly at (630) 668-4790 or reach their Customer Care team via live chat or their contact page online.
Is Wendy's in Carol Stream currently open?
Yes, this Wendy's location is currently open and committed to serving customers every day.
Are there any nearby restaurants to Wendy's Carol Stream where I can eat?
Nearby restaurants include Burrito Parrilla Mexicana, Red Apple Pancake House, and Tropical Smoothie Cafe, providing different dining options if you'd like to explore other cuisines before or after visiting Wendy's.
What nearby amenities can help me find Wendy's Carol Stream easily?
Nearby locations such as Sherwin-Williams hardware store and U.S. Bank ATM can be good landmarks when searching for Wendy's at 424 S Schmale Rd.
Does Wendy's Carol Stream have competitors nearby?
Yes, competitors like McDonald's, Burger King, Subway, Taco Bell, and Chick-fil-A are tracked for ranking purposes in the area.
What dining options are available at Wendy's Carol Stream?
Wendy's offers dine-in, drive-thru, takeout, and delivery services but does not currently offer curbside pickup.