Wendy's

3.9
759 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
424 S Schmale Rd, Carol Stream, IL
60188, United States

Hours

Reviews

3.9
759 reviews
5 stars
358
4 stars
193
3 stars
96
2 stars
36
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, especially in the drive-thru, with long wait times and incorrect orders.

Food Quality

While some customers praised the food as fresh and tasty, others complained about cold or improperly cooked items.

Staff Attitude

Mixed reviews on staff friendliness; some customers experienced excellent service, while others encountered rude or inattentive employees.

Cleanliness

The cleanliness of the restaurant received positive feedback, but some customers noted that tables and restrooms needed attention.
  • BJ
    Bonnie Johnson
    6 days ago
    5.0
    Great frosties!
  • MM
    Mike Miletic
    Nov 4, 2025
    1.0
    Unable to handle even a small line in the drive thru. If there's even a few cars, be prepared to wait
  • RD
    Rons Dad
    Oct 16, 2025
    1.0
    We told them to give us our mobile order, and we waited for 10 minutes and they didn't give it so we had to go around again... bad service
  • KC
    Kayla christine
    Oct 15, 2025
    1.0
    Went today for lunch (been going to this location for years) drive thru employee ran my card then proceeds to tell me its a 7 minute wait for the food. Asked if I was ok waiting .....I said no I have limited time ( since im on lunch break). He doesn't hear me attempts to hand me the drink. I asked if my card was ran already he said yes. I said I need a refund I'm unable to wait. He said they don't do refunds there. I said everyone does refunds. He said this location doesn't. I got my receipt then left. I Attempted to call the shop x3 and go figure their number doesn't work. Next was corporate. They are a franchise...aghh I'll be awaiting my refund. Beware of Oscar
  • CE
    Chris Epstein
    Aug 5, 2025
    3.0
    NO COCA COLA FREE STYLE MACHINE AND NO CAFFEINE FREE DIET COKE ANYMORE. GOING TO GLENDALE HEIGHTS WENDY'S NOW

Frequently Asked Questions About Wendy's

Is Carol Stream Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Carol Stream?

The drive-through is open daily from 7:00 AM until 2:00 AM.