Pizza Hut

3.4
358 reviews
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Business Details

299 S Schmale Road, Carol Stream, IL
60188, United States
(630) 682-0455
https://locations.pizzahut.com/il/carol-stream/299-s-schmale-road
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About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 299 S Schmale Road in Carol Stream, IL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
299 S Schmale Road, Carol Stream, IL
60188, United States

Hours

Reviews

3.4
358 reviews
5 stars
162
4 stars
42
3 stars
21
2 stars
27
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and lack of communication.

Hygiene Issues

Multiple reviews mentioned unsanitary practices, including staff not using gloves and poor food safety protocols.

Order Accuracy

Customers frequently experienced incorrect orders and missing items, leading to frustration and dissatisfaction.

Delivery Problems

Delivery issues were common, with reports of late deliveries, cold food, and difficulty reaching the store by phone.

Food Quality

While some customers enjoyed the pizza, many criticized it for being tasteless, poorly made, or served cold.
  • ZM
    Zander M.
    4 days ago
    2.0
    This location both prints recipes, and displays a tip option on the terminal screen after you’ve already paid online and come to pick it up. They do this to try and get a tip, even if you’ve already denied adding it when you originally paid. I know this because I have worked at another location and this is the technique the in store employees would use. Not cool. Also, the service is not great to begin with!
  • CK
    Chris Kaleel
    Oct 31, 2025
    1.0
    Pizza is garbage but the breadsticos is still solid. See u in another 20 years.
  • LL
    Levs
    Oct 3, 2025
    1.0
    The Pizza Hut location has many bad reviews, which is not a good sign. Customers say that the staff does not respect them, especially a big female at the front who is rude and unhygienic. She hardly speaks English, making it hard for customers to communicate. I would not recommend this Pizza Hut to anyone. It’s better to avoid this place to prevent any stomach issues or bad experiences. There are better options for pizza nearby.
  • OO
    OM OM
    Oct 3, 2025
    1.0
    Low level quality service and tasteless pizzas.
  • RM
    Rizwan M
    Sep 16, 2025
    3.0
    Whenever you call this location, the call usually gets transferred to a call center, and it’s tough to understand the person on the other end. If you try to order in-store, the staff always seem short-handed and overworked. The pizzas themselves are decent, nothing special, but my recent experience was frustrating—two boxes of pizza ended up costing $60. For that price, you’d expect gourmet quality, not just average pizza. Honestly, it feels like highway robbery.
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Frequently Asked Questions About Pizza Hut

What are the address and location details of Pizza Hut in Carol Stream, IL?

Pizza Hut is located at 299 S Schmale Road, Carol Stream, IL 60188, USA.

What are the operating hours for Pizza Hut Carol Stream?

Pizza Hut Carol Stream is open from 10:30 AM to 10:00 PM Monday to Thursday and Sunday, and from 10:30 AM to 11:00 PM on Friday and Saturday.