Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,268 reviews
5 stars
446
4 stars
225
3 stars
191
2 stars
88
1 star
318
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff interactions.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and bathrooms.
Management Concerns
Customers expressed dissatisfaction with management's responsiveness to issues and overall operational effectiveness.
Food Quality
While some customers enjoyed the food, there were complaints about cold items and poor quality, particularly with specific menu items.
- JKJames Kohlmann2 days ago2.0Ordered quarter pounder, chicken m nuggets, apple pie and ice tea. Got home had five bbq packs no m nuggets. Order 1249. Why can't I ever get a complete order from this location?
- MKMatthew Krahn6 days ago5.0not to be confused with the review I gave for the McDonalds on maple Ave in lisle. I found a spider in my sandwich they did nothing..
- SHStephanie HerreraNov 13, 20255.0The service is excellent — I never expected that at a McDonald’s. The food is fresh and really tasty. And the guy who brought my order was super nice and even offered me sauces. I’m honestly surprised by this McDonald’s. Really good.
- MMMiranda MillerOct 27, 20251.0This locations staff always gives us problems. The first time, we ordered 2 pickups and were charged, but when we pulled up to pick up, they said they didnt have the order in their system. We verified locations twice, checked our bank accounts that we were charged, and showed them the actual receipt in our email. Basically, they just shrugged their shoulders and told us that it wasnt in their system and couldnt make it. Mind you, this was a manager speaking to us. Absolutely no resolution offered and they let us just drive away with nothing. Then today, we asked for extra sauce and they give us one sauce. We have 20 nuggets in here - you think one sauce is going to cut it?! They claimed its their new policy but after spending 20-30 dollars on a meal for 2 people, you’d think perhaps a multi billion dollar company could spare a couple of sauces for their customers. I hate that prices continue to go up at this place and we continuously get cheated out of what we pay for and are met with mediocre service. Im not expecting anyone to go above and beyond for me. I know this is just a McDonalds. But seriously - only one extra sauce?! Billion dollar company btw. Its just very very disappointing as a consumer.
- TYTerry YOct 20, 20253.0Not the first time I've experienced a problem here. Wait it nearly 10 minutes for my order that I ordered a head online. I was monitoring the board my order said it was ready and then I continue to wait a few more minutes for someone from the counter asked me about my order. But before they asked me there was a gentleman who actually came in after me that they helped first and they gave him my order because I saw my name and the number on the bag, thinking someone would catch it even the guy looking at it second-guess it and then said oh this must be it. Then they gave me his order which luckily was a duplicate except I asked for light salt and light Ice.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 355 S Schmale Rd, Carol Stream?
Delivery is available Monday from 4:00 AM to 11:00 PM, Tuesday to Wednesday from 5:00 AM to 11:00 PM, Thursday to Sunday with varying extended hours until 3:59 AM the next day.
Is the McDonald's drive-through open 24 hours?
Yes, the drive-through is open 24 hours every day of the week.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are available at this McDonald's location?
Services include Drive-Thru, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's food through a mobile app?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store.
What are the hours of operation for dining in at this McDonald's?
The restaurant is open 24 hours Monday through Thursday, and from 5:00 AM to 11:00 PM Friday through Sunday.
Does McDonald's offer any rewards or loyalty programs?
Yes, McDonald’s offers MyMcDonald’s Rewards where you can earn points for free food.
Are there any nearby healthcare facilities close to this McDonald's?
Yes, nearby healthcare facilities include Central DuPage Hospital, Cadence Physician Group Obstetrics & Gynecology, VNA Health Care, Heather Taff pediatric care, and Wolf Tec medical center.
What nearby dining options are available around McDonald's?
Nearby dining options include Denny's for American breakfast and brunch, and Amigos Pizza & Taco for pizza and Mexican meals.
What are some local amenities customers might find near McDonald's?
Customers can find amenities such as CoinFlip Bitcoin ATM, Corner Pantry liquor store, ALDI USA grocery and supermarket, Carol Stream Ice Rink for sports and recreation, and Magnolia's Hair Salon nearby.