McDonald's

3.5
751 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1335 County Farm Rd, Carol Stream, IL
60188, United States

Hours

Reviews

3.5
751 reviews
5 stars
292
4 stars
155
3 stars
102
2 stars
45
1 star
157

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Freshness

There were numerous complaints about cold food and incorrect orders, although some customers noted fresh and hot meals.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some praising it while others reported dirty dining areas.

Pricing Issues

Several customers mentioned high prices and discrepancies in pricing compared to other locations.

Management Concerns

Many reviews indicated a need for better management and staff training to improve service and order accuracy.
  • SS
    Shiny Star
    2 days ago
    5.0
    Good food, go here almost everyday
  • DS
    Doc Swan
    4 days ago
    1.0
    I frequently assist in buying meals for unhoused individuals in the area, and today this McDonald's went out their way to intentionally not give them their paid order AND told them they could not sit inside. I called to find out why they were unable to pick up the order I paid for and have a receipt for and pressed "im here for" and the lady was rude, had no explanation that made sense, told me she didn't have to tell me her name AND that she was the manager (which i knew she wasn't). Call was made at 9:20 pm on 11/20. Order was placed at 8:30. Thats how long this took to resolve with NO resolution. I wound up having to place an order again. This will be my last day patronizing this establishment until the staff is trained in customer service, and customer resolution.
  • JM
    Jesus Martinez
    Nov 16, 2025
    5.0
    Great service. Excellent service from the manager; she replaced my coffee without asking for explanations or making excuses.
  • BF
    Brian Fernandez
    Nov 16, 2025
    1.0
    It said 24 hours but when you come into tmr morning they say we're close. The lady answered was very disrespectful and acted very smug about it. What kind of bs are you trying to spread? Its my third time asking for breakfast but still get denied. Might as well make food then spend the money on it! They need to change of commands!
  • DD
    DAGRIT5
    Oct 25, 2025
    2.0
    NOTE: Watered down OJ just tastes like water. Next time just say you’re all out instead of selling me tap water with an eyedrop of actual OJ mixed in

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1335 County Farm Rd, Carol Stream, IL?

McDonald's at 1335 County Farm Rd, Carol Stream, IL is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers 24/7 drive-through service.