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McDonald's

3.5
(767 reviews)

Business Details

1335 County Farm Rd, Carol Stream, IL
60188, United States
(630) 830-8810
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1335 County Farm Rd, Carol Stream, IL
60188, United States

Hours

Reviews

3.5
767 reviews
5 stars
304
4 stars
154
3 stars
104
2 stars
45
1 star
160

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, including reports of rude behavior and poor customer support.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong modifications.

Food Quality

There are complaints about food being served cold or not meeting expectations, alongside some positive remarks about freshness.

Cleanliness

Some reviews highlight cleanliness, while others mention dirty dining areas and unsanitary conditions.

Long Wait Times

Several customers expressed frustration over long wait times for orders, particularly during late-night hours.
  • DK
    Danny Kucher
    Feb 25, 2026
    3.0
    Guyss , I like this McDonalds , but what is happening here at nighttime on a drive-thru? I ordered just one lemonade and it literally takes a minute just to check me out and give me my order . Why it always takes about 10 minutes?
  • EB
    Emily Bohne
    Feb 18, 2026
    5.0
    Very nice and delicious food
  • J4
    Justen 41000
    Jan 25, 2026
    1.0
    DO NOT GO TO THIS MCDONLDS TERRABLE CUSTOMER SUPPORT. They told me they could not give me a new meal when they clearly put pickles on my chicken sandwich and I am allergic to pickles. I would have had an entire allergic reaction if my dad didn’t see it and throw it out. I came back into that store with a recipt and they said I needed the meal. How am I supposed to give me the fricking meal of if I can’t even be in the same car as it. Make it make sense. Please I beg do not go to this restaurant. Whoever the manager was she was a terrible human being.
  • MM
    Mark
    Jan 19, 2026
    1.0
    I picked up a Sausage McMuffin this morning from McDonald’s at Army Trail Rd and County Farm Rd, Carol Stream, IL. When I got to work and opened it, it looked like someone took a bite out of it. Staff blamed “the machine,” but these are hand-assembled—how did they miss this? They offered two free meals, but this lazy, unacceptable behavior shows zero quality control. Fix your game, @McDonalds! #BadService #McDonaldsFail
  • JS
    Jennifer Stanley
    Jan 6, 2026
    1.0
    This place is a joke early morning, I place a mobile order and the woman always tells me that they are closed. The guy that works the other days is great! I haven't seen him in awhile though. That woman is just lazy and I can't understand her at all. She tells me that she canceled my order.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1335 County Farm Rd, Carol Stream, IL?

McDonald's at 1335 County Farm Rd, Carol Stream, IL is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers 24/7 drive-through service.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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