McDonald's

3.5
760 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1335 County Farm Rd, Carol Stream, IL
60188, United States

Hours

Reviews

3.5
760 reviews
5 stars
300
4 stars
154
3 stars
103
2 stars
45
1 star
158

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising polite and helpful staff while others report rude behavior and poor customer service.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food, leading to frustration.

Food Quality

Feedback on food quality is inconsistent, with some customers enjoying fresh and hot meals, while others received cold or improperly prepared food.

Cleanliness

The cleanliness of the location is also a concern, with several reviews mentioning dirty dining areas and unsanitary conditions.

Operational Issues

Customers frequently noted problems with the restaurant's hours and service availability, including being closed during advertised hours.
  • JS
    Jennifer Stanley
    6 days ago
    1.0
    This place is a joke early morning, I place a mobile order and the woman always tells me that they are closed. The guy that works the other days is great! I haven't seen him in awhile though. That woman is just lazy and I can't understand her at all. She tells me that she canceled my order.
  • VR
    Vikki Razzle
    Jan 2, 2026
    3.0
    I ordered a simple hamburger with only ketchup mustard and pickles. I got a simple hamburger loaded with those tiny rehydrated onions, 1 pickle slice and nothing else. Good thing I asked for ketchup packets. Always check your order before you leave but since I was on the drive thru I didn't check. I won't make that mistake again.
  • EA
    Emperor Aerospray
    Dec 31, 2025
    5.0
    Came inside and the young man who served me was very polite and we briefly spoke about the weather. Customer service was amazing and the food came out within a minute. 9/10 experience!
  • DW
    Dawn Winter
    Dec 28, 2025
    5.0
    Its McDonalds...it was McDonalds food. What I came here to say was the gentleman that served us was awesome! Very polite, knowledgeable and respectful! I wish I had gotten his name, but I did let his manager know before I left.
  • OP
    oven paper
    Dec 6, 2025
    1.0
    Fatima was very rude to me as of late. I was waiting for someone to take my order for a long while, and she referred to me as a Sir while asking me if I was going to order, I’m a woman. And then was very condescending while taking my order.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1335 County Farm Rd, Carol Stream, IL?

McDonald's at 1335 County Farm Rd, Carol Stream, IL is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers 24/7 drive-through service.