Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Carol Stream, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
440 reviews
5 stars
186
4 stars
88
3 stars
48
2 stars
25
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service, with staff often ignoring or rushing them.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Concerns about stale or improperly prepared food items, including donuts and sandwiches.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and the presence of bees.
Positive Experiences
Some customers praised friendly staff and good coffee, indicating that experiences can vary significantly.
- KBKaran Bagga1 day ago3.0A few of the staff members are great but recent addition has made this place one I will not go to anytime soon. Main reason is not the food or temp of coffee (that is fine). On 1/11/26 I had asked for a large coffee and a small cup. The employee at the drive-thru stated they always charge for a small cup on the side. This was very strange to me as its just a cup I am asking for (which I have done multiple times in the past). I said so there is no way to just give me a small cup for now and I acknowledge the policy. No comments from him and he just said sorry. To not hold up the line I drove off but this was just a service overall! I come here at least 5-6 times a week and will now go to a different Dunkin a mile down the street. Sad way to not uphold this odd practice and to lose a long time customer.
- MQMajdah QuadriDec 23, 20255.0Great experience every time I come here. The coffee is always fresh and made just right, and the staff are friendly, fast, and welcoming. Service is efficient even during busy times, and my order is always correct. Definitely one of my go to Dunkin’ locations!
- ASanoop ShokerNov 22, 20254.0Damn regular donut turned into mini donuts 😂😂😂 what is going on!!!
- RSRafid SalihNov 13, 20251.0Worse customer services . I am standing in front of the cashier and 3 employees pass in front of me. Saying nothing. One of them said I am busy wait. It has been 6 minutes. It is 11 am on 11/13/2025 just in case a manager wants to check my issue via his/ her cameras.
- BSBrian SzuszwalakNov 8, 20251.0Went inside to place and order and was ignored by 6 employees. 3 of them were standing around laughing and joking without even greeting a waiting customer. I waited for 3 minutes while being ignored before turning around and walking out. I wonder how much business this location loses just based on interactions like this? This was 11am on a Saturday not exactly prime rush either.
Frequently Asked Questions About Dunkin'
What are the operating hours for this Dunkin' location in Carol Stream, IL?
The Dunkin' at 880 West Army Trail Road in Carol Stream, IL is open from 5:00 AM to 10:00 PM on Mondays and Sundays, and from 4:00 AM to 10:00 PM Tuesday through Saturday.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, this Dunkin' location provides both delivery and curbside pickup services.
How can I order ahead from this Dunkin' location?
You can order ahead using the Dunkin' mobile app, available on Apple and Android devices, or order online via their website.
What special holiday drinks are available at this Dunkin'?
This Dunkin' offers the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher as part of their holiday menu.
What types of meals does this Dunkin' location serve?
They serve breakfast, brunch, and lunch options including coffee, espresso, breakfast sandwiches, donuts, and tea.
Does this Dunkin' offer a drive-thru service?
Yes, this Dunkin' location features a drive-thru service for convenient ordering on the go.
Are there other food or snack options near this Dunkin' store?
Yes, neighboring places include Baskin-Robbins (ice cream and bakery), Dairy Queen (fast food and ice cream), and Janis's Pizza (pizza restaurant), perfect for dining before or after your Dunkin' visit.
What fitness or active lifestyle options are near the Dunkin' in Carol Stream?
Nearby options include Soto-Cpt Fitness Studio, a local gym, and Sarez Martial Arts Center for martial arts training, which you can visit before grabbing a meal or coffee.
Are there convenient services near Dunkin' for banking or pharmacy needs?
Yes, Parkway Bank and Family HealthMart Pharmacy and Home Medical are close by, making it simple to handle errands in one trip along with your Dunkin' visit.
Does this Dunkin' provide free Wi-Fi and accept credit or debit cards?
Yes, this location offers free Wi-Fi and accepts both credit and debit card payments for customer convenience.