Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Carol Stream, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
435 reviews
5 stars
182
4 stars
88
3 stars
47
2 stars
25
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service, with staff often being unhelpful or dismissive.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food or drink preparations.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and bathrooms, as well as concerns about food handling.
Product Quality
Feedback indicated inconsistent quality of food and drinks, with complaints about stale or improperly prepared items.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good coffee, indicating that experiences can vary significantly.
- ASanoop Shoker2 days ago4.0Damn regular donut turned into mini donuts 😂😂😂 what is going on!!!
- RSRafid SalihNov 13, 20251.0Worse customer services . I am standing in front of the cashier and 3 employees pass in front of me. Saying nothing. One of them said I am busy wait. It has been 6 minutes. It is 11 am on 11/13/2025 just in case a manager wants to check my issue via his/ her cameras.
- BSBrian SzuszwalakNov 8, 20251.0Went inside to place and order and was ignored by 6 employees. 3 of them were standing around laughing and joking without even greeting a waiting customer. I waited for 3 minutes while being ignored before turning around and walking out. I wonder how much business this location loses just based on interactions like this? This was 11am on a Saturday not exactly prime rush either.
- MJMaula JattOct 31, 20252.0Took away some donuts from this place, while some were fresh; most were atleast 4-5 days old (hard & frosting melted). The Indian bros running the joint are literally recycling everything back to paying customers instead of throwing stale food away. Worse is that Dunkin has turned a blind eye & is complacent. Save your money folks - grab the dozen donuts from Walmart or Jewel at 3rd of the price - they will still be fresh.
- SCSamantha CroninSep 26, 20255.0This is my hidden happy place!! This location is the BEST Dunkin' I have ever been to. The staff that work here are the friendliest people I have ever encountered at a Dunkin'. They always act happy to see me, are jovial and happy at the drive thru, and my order is ALWAYS correct and tastes delicious (both drinks and food!). It's a hidden gem and they deserve recognition. Whoever owns this franchise, your staff is fantastic and I look forward to my trips here!!
Frequently Asked Questions About Dunkin'
What are the operating hours for this Dunkin' location in Carol Stream, IL?
The Dunkin' at 880 West Army Trail Road in Carol Stream, IL is open from 5:00 AM to 10:00 PM on Mondays and Sundays, and from 4:00 AM to 10:00 PM Tuesday through Saturday.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, this Dunkin' location provides both delivery and curbside pickup services.
How can I order ahead from this Dunkin' location?
You can order ahead using the Dunkin' mobile app, available on Apple and Android devices, or order online via their website.
What special holiday drinks are available at this Dunkin'?
This Dunkin' offers the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher as part of their holiday menu.
What types of meals does this Dunkin' location serve?
They serve breakfast, brunch, and lunch options including coffee, espresso, breakfast sandwiches, donuts, and tea.
Does this Dunkin' offer a drive-thru service?
Yes, this Dunkin' location features a drive-thru service for convenient ordering on the go.
Are there other food or snack options near this Dunkin' store?
Yes, neighboring places include Baskin-Robbins (ice cream and bakery), Dairy Queen (fast food and ice cream), and Janis's Pizza (pizza restaurant), perfect for dining before or after your Dunkin' visit.
What fitness or active lifestyle options are near the Dunkin' in Carol Stream?
Nearby options include Soto-Cpt Fitness Studio, a local gym, and Sarez Martial Arts Center for martial arts training, which you can visit before grabbing a meal or coffee.
Are there convenient services near Dunkin' for banking or pharmacy needs?
Yes, Parkway Bank and Family HealthMart Pharmacy and Home Medical are close by, making it simple to handle errands in one trip along with your Dunkin' visit.
Does this Dunkin' provide free Wi-Fi and accept credit or debit cards?
Yes, this location offers free Wi-Fi and accepts both credit and debit card payments for customer convenience.