Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.7
386 reviews
5 stars
172
4 stars
81
3 stars
47
2 stars
30
1 star
56
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and slow service.
Food Consistency
Many customers express dissatisfaction with incorrect orders and food quality, including cold and overcooked items.
Cleanliness
The cleanliness of the restaurant is frequently criticized, with reports of dirty bathrooms and unsanitary conditions.
Wait Times
Long wait times are a common complaint, with customers often waiting 15-35 minutes for their orders.
Ice Cream Quality
While some enjoy the ice cream, others report issues with the consistency and preparation of blizzards.
- RLRyan Latour3 days ago5.0Very good spot to grab ice cream
- CBCaleigh BruceOct 9, 20254.0Kimberly did an amazing job and was very patient and polite with our team as they ordered!!
- MMmaci mccluskySep 29, 20251.0The two girls were very rude, i asked for a mint oreo blizzard barely any mint no oreos also tastes like nail polish remover. Instead of handing me my blizzard they slammed it on the counter and walked away. here the girl looked at me and rolled her eyes also over Overall horrible. Not satisfied.
- AWAmanda WardAug 16, 20251.0I waited in the drive-thru line for 35 minutes.. just to receive the wrong blizzard. This is the 5th time I have received the wrong blizzard. And I specify which 3 items I wanted in it. This is becoming an issue, as I received a blizzard tonight with nuts in it. As someone with a peanut allergy, this is not acceptable. I could not even get someone to answer the phone just to get the information on which product was in the blizzard so I could be aware.
- TVTyler VickeryAug 14, 20251.0The restaurant has really taken a nose dive recently. Not sure if new ownership or what...... The service was fine, but the food was very very mediocre. Food wasnt as warm as it should've been either. The bathrooms were an absolute MESS!!!! Trash all over the floor, just gross. The rest of the restaurant was not very clean either, had to hunt for a spot that wasn't completely nasty just to sit and eat. Sad days
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats does Dairy Queen Grill & Chill in Carmi offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, shakes & malts, and ice cream cakes.
What are the opening hours of Dairy Queen Grill & Chill in Carmi?
The restaurant is open daily from 9:00 AM to 9:00 PM.
Where is Dairy Queen Grill & Chill located in Carmi, IL?
It is located at 910 W Main St, Carmi, IL 62821-1395, United States.
Does Dairy Queen Grill & Chill in Carmi have seating and drive-thru services?
Yes, it offers seating and has a drive-thru service available for customers.
Is Dairy Queen Grill & Chill family-friendly and good for children?
Yes, the restaurant welcomes families and is good for kids.
Can customers order online or use mobile deals at Dairy Queen Grill & Chill in Carmi?
Yes, customers can order online via the official order URL and enjoy exclusive deals by downloading the Dairy Queen app.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include West Side Dog Pound, a dog park and pub; Eastside Package, a liquor store; Carmi Family Dental; and Di Maggio's Pizza for alternative dining options.
What options are there for accommodations near Dairy Queen Grill & Chill in Carmi?
Carmi Motel is located nearby and offers accommodation for visitors.
Are there any nearby schools close to Dairy Queen Grill & Chill in Carmi?
Yes, Lincoln Attendance Center and Carmi-White County High School are schools located nearby.
Is there a place nearby where I can get coffee or a snack besides Dairy Queen?
Yes, there is a local coffee shop nearby where you can enjoy coffee and snacks.