Dairy Queen Grill & Chill

3.7
387 reviews
Get DirectionsCallWebsite

Business Details

910 W Main St, Carmi, IL
62821-1395, United States
(618) 382-2536
https://www.dairyqueen.com/
GoogleFacebookTwitter

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
910 W Main St, Carmi, IL
62821-1395, United States

Hours

Reviews

3.7
387 reviews
5 stars
172
4 stars
82
3 stars
47
2 stars
30
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and long wait times.

Food Consistency

Food quality is inconsistent; some customers enjoy hot and fresh meals, while others receive cold or incorrect orders.

Cleanliness

The cleanliness of the restaurant is frequently criticized, with reports of dirty bathrooms and unkempt dining areas.

Ice Cream Satisfaction

Many customers love the ice cream offerings, particularly the blizzards, although there are complaints about their consistency and preparation.

Order Accuracy

There are numerous complaints about incorrect orders, with many customers advising to check orders before leaving.
  • RL
    Ryan Latour
    Nov 21, 2025
    5.0
    Very good spot to grab ice cream
  • CB
    Caleigh Bruce
    Oct 9, 2025
    4.0
    Kimberly did an amazing job and was very patient and polite with our team as they ordered!!
  • MM
    maci mcclusky
    Sep 29, 2025
    1.0
    The two girls were very rude, i asked for a mint oreo blizzard barely any mint no oreos also tastes like nail polish remover. Instead of handing me my blizzard they slammed it on the counter and walked away. here the girl looked at me and rolled her eyes also over Overall horrible. Not satisfied.
  • AW
    Amanda Ward
    Aug 16, 2025
    1.0
    I waited in the drive-thru line for 35 minutes.. just to receive the wrong blizzard. This is the 5th time I have received the wrong blizzard. And I specify which 3 items I wanted in it. This is becoming an issue, as I received a blizzard tonight with nuts in it. As someone with a peanut allergy, this is not acceptable. I could not even get someone to answer the phone just to get the information on which product was in the blizzard so I could be aware.
  • TV
    Tyler Vickery
    Aug 14, 2025
    1.0
    The restaurant has really taken a nose dive recently. Not sure if new ownership or what...... The service was fine, but the food was very very mediocre. Food wasnt as warm as it should've been either. The bathrooms were an absolute MESS!!!! Trash all over the floor, just gross. The rest of the restaurant was not very clean either, had to hunt for a spot that wasn't completely nasty just to sit and eat. Sad days
Read more reviews on Google

Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of food and treats does Dairy Queen Grill & Chill in Carmi offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, shakes & malts, and ice cream cakes.

What are the opening hours of Dairy Queen Grill & Chill in Carmi?

The restaurant is open daily from 9:00 AM to 9:00 PM.