Dairy Queen Grill & Chill

4.3
453 reviews
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Business Details

910 12th St, Carlyle, IL
62231-1200, United States
(618) 594-4222
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
910 12th St, Carlyle, IL
62231-1200, United States

Hours

Reviews

4.3
453 reviews
5 stars
262
4 stars
108
3 stars
51
2 stars
6
1 star
26

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and efficient service, highlighting polite staff and quick responses.

Food Quality

Feedback on food quality was mixed; while some enjoyed the burgers and fries, others reported issues with cold or poorly prepared items.

Cleanliness

The restaurant was generally noted as clean, although some reviews mentioned inconsistencies in cleanliness during busy times.

Pricing Concerns

Several customers expressed dissatisfaction with high prices, feeling that the value for money was not satisfactory.

Inconsistent Experience

Customers reported varying experiences, with some visits being excellent while others were disappointing, particularly regarding order accuracy and service speed.
  • DH
    Dan Habermehl
    Nov 11, 2025
    5.0
    Stopped in for a blizzard and peanut butter parfait. The place was very clean and the worker st the register was very friendly and told the other worker to make sure the blizzard was thick. Didn’t know it had new owners but you all are doing a great job. Maybe you can teach Benton il store a few things. Thank you.
  • JN
    Jayden Noffke
    Nov 6, 2025
    5.0
    Jerry is awesome make sure to visit jerry
  • KM
    Kendon Marcketti
    Nov 6, 2025
    5.0
    Jerry is the best and would make a good leader
  • DS
    Donna Sandifer
    Oct 18, 2025
    5.0
    We walked in a little after 9 pm in a party of 7 and it was a little busy. The server was very polite and patient when I was pulling up my DQ app as we were about to pay. We received our food very quickly. I am going to brag about the fries here, they were the best fries, NOT SOGGY. When I mentioned it to the server, she said the new owner has the team fry them longer and she did mention the amount of time but I cannot recall the time difference. When asked for a small cup for the 4 year old, the server returned with one to our table quickly. As we were leaving, the owner stepped out to wave goodbye. Never have I received this kind of experience or have I left any type of positive review at ANY fast food restaurant. You’re doing a great job new owners! Thank you
  • CC
    Caden
    Oct 14, 2025
    5.0
    My boy Jerry is a 10/10 cook and server he deserves a raise the food was amazing I can’t emphasize how much of a dog and legend Jerry is thanks dq
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Carlyle?

Dairy Queen Grill & Chill in Carlyle is open daily from 10:00 AM to 10:00 PM.

Where is Dairy Queen Grill & Chill located?

It is located at 910 12th St, Carlyle, IL 62231-1200, USA.