Business Details
About
Fast Food RestaurantBreakfast Restaurant
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
1,112 reviews
5 stars
339
4 stars
225
3 stars
179
2 stars
102
1 star
267
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times and poor service, with many experiencing delays in receiving their orders.
Food Quality
Numerous reviews mentioned cold, poorly prepared, or incorrect food items, leading to dissatisfaction with the overall dining experience.
Staff Attitude
Several customers described staff as rude or unprofessional, contributing to a negative atmosphere.
Cleanliness
The restaurant was often noted as dirty, with complaints about unsanitary conditions in both the dining area and restrooms.
Operational Problems
Customers reported that the location frequently ran out of menu items and had issues with equipment, such as broken soda machines.
- HHHolly HortonNov 1, 20251.0Horrible place to eat I waited 20 minutes for my food for them to give me cold fries and then when I ask for hot fries the girl how to attitude talking about oh let me get a manager cuz she don't know who I am never will be back there again
- CCCharles CuringtonOct 26, 20251.0never open in the morning never opens on time and when I asked about it the mgr told us why do u need breakfast so early
- DIDan IdouxOct 5, 20254.0Drive-thru would have been faster than dine in. Took forever to order.
- JEJames EasonOct 1, 20253.0Not enough employees for the amount of customers coming in, which made wait for food a lot longer then should be.
Frequently Asked Questions About Wendy's
Is 412 E. Walnut Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Carbondale, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Carbondale, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (618) 503-9401.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 412 E. Walnut Wendy’s serve breakfast?
Yes, this Wendy’s location in Carbondale, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the general operating hours for Wendy's at 412 E. Walnut Ave in Carbondale, IL?
Wendy's is open Monday through Thursday and Sunday from 6:30 AM to 1:00 AM, and on Friday and Saturday from 6:30 AM to 2:00 AM.
Is the drive-through open during all business hours at this Wendy's location?
Yes, the drive-through is open during the same hours as the restaurant: 6:30 AM to 1:00 AM on weekdays and Sunday, and until 2:00 AM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, this Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I place an order for delivery or pickup from this Wendy's?
You can order for delivery or pickup via the Wendy's app or at order.wendys.com by selecting this location and entering your details.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location if I have questions or feedback?
You can call this Wendy's directly at (618) 503-9401 or contact the Customer Care team via their website or phone number 888-624-8140.
Are there other fast food restaurants near Wendy's at 412 E. Walnut Ave?
Yes, Popeyes® Louisiana Kitchen and Krispy Krunchy Chicken are nearby fast food options where you can grab chicken meals.
What nearby places could I visit before or after dining at Wendy's?
After your meal, you might visit Flame Grill & Bar or Flame Bar And Grill for a bistro or steakhouse experience in the vicinity.
Are there convenient services nearby Wendy's, such as pharmacies or gas stations?
Yes, Walgreens pharmacy and Circle K convenience store and gas station are close by, ideal for quick errands during your visit.
Does Wendy's have a casual dress code?
Yes, the attire at Wendy's is casual, making it a comfortable place to enjoy your meal.