Taco Bell

3.9
1323 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1410 East Main Street in Carbondale. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1410 East Main Street, Carbondale, IL
62901, United States

Hours

Reviews

3.9
1,323 reviews
5 stars
588
4 stars
320
3 stars
217
2 stars
74
1 star
124

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their friendliness while others are reported as rude and unhelpful.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with many customers expressing frustration over repeated mistakes.

Food Quality

Food quality is inconsistent; some customers enjoy the meals while others report cold or poorly prepared food.

Speed of Service

Service speed is often criticized, with many customers experiencing long wait times, especially during busy hours.

Cleanliness

Some customers noted that the location is clean, while others reported unsanitary conditions and poor hygiene practices.
  • TM
    Taylor Meyers
    Nov 17, 2025
    3.0
    I love Taco Bell and this location is usually my go-to but now that they got rid of the build your own box the price is higher at this location than others :( everyone’s very nice and I haven’t had issues with my food but the appeal before was in just grabbing a combo box in the app. pls bring it back i’m begging
  • JJ
    jackie
    Nov 9, 2025
    3.0
    Got the Cantina Chicken Crispy Taco meal there last night and it was fairly good! Baja blast is good as always too. However, there was some sort of back up inside? I'm the last to be an ass & blame service workers so I didn't make a big deal about it but my food took maybe 30 minutes to get out when my friend who ordered right before me got her food almost right away. The guy who gave me my order apologized for the wait though and gave me some cinnamon ball things (idk their name) which was real nice of them. As for cleanliness, the restaurant was up kept real good!! I'm a fan of Taco Bell's brand image as well so added points to atmosphere for that :p
  • OO
    Orbit
    Oct 23, 2025
    5.0
    Stephany was super helpful with my order and carried herself with great customer service! She deserves a raise!
  • JF
    Jessica Fandrey
    Oct 17, 2025
    1.0
    Rude service and refusal to remake mistakes. 3 nights in a row I tried to get my food right and in the end a hot mess cost me 30 dollars. I asked for my extras not for you to slop everything together in the messiest way possible. 10 bucks each time and they never remade or replaced my order. I don't recommend going here even if your willing to pay extra to make it your way they were so much better a year ago.
  • SB
    Scott Bell
    Oct 2, 2025
    4.0
    Price is not what it used to be to be.

Frequently Asked Questions About Taco Bell

What are the opening hours for the Taco Bell drive-through in Carbondale?

The drive-through is open from 9:00 AM to 3:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 4:00 AM on Friday and Saturday.

Where is this Taco Bell located?

It is located at 1410 East Main Street, Carbondale, IL 62901, USA.