Brand Certified
Subway
3.7(318 reviews)
Certified by Subway • Mar 01, 2026
Business Details
1201 West Main Street, Carbondale, IL
62901, United States
Certified by Subway • Mar 01, 2026
(618) 549-4020
Certified by Subway • Mar 01, 2026
https://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Carbondale Subway® Restaurant at 1201 West Main Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
3.7
318 reviews
5 stars
151
4 stars
54
3 stars
45
2 stars
14
1 star
54
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and mistakes with orders.
Food Quality
While some customers praised the freshness of the ingredients, others complained about the quality and quantity of food, including skimpy portions and incorrect orders.
Cleanliness
The restaurant was noted for being clean and well-kept, contributing positively to the dining experience.
Pricing Concerns
Several reviews mentioned high prices and dissatisfaction with the value for money, especially in comparison to other local options.
Staff Performance
There were mixed reviews about staff performance, with some praising individual employees for their friendliness and efficiency, while others criticized the overall management and staffing levels.
- SGSteven GrathlerFeb 19, 20261.0I thought if you served food, you had to have working restrooms. I stopped last night and went inside. My 5yoa grandson had to use the restroom, which we were told the restroom were out of order. Maybe i need to contact the health department
- EWEra WeepFeb 12, 20261.0Despite being a regular I was apparently not trust worthy enough to use the bathroom before ordering, they wanted me to pay for my Sandwhich first which is cool but I planned on ordering pick up through the app while I was in the lobby so I can get the 6.99 deal and also be there to tell them how to make my sandwhich since the app doesn’t allow you to go into detail like that Told the dark haired older woman that I literally cannot hold it long enough to make my order and left The business across the street had no problem letting a pregnant woman use their bathroom and now I’m on the way to the location on grand avenue for my lunch Even though everywhere else is closer to me I will never return to this location after being disrespected like this
- SPSchultheis ProductionsFeb 7, 20265.0Very clean, fast subway. THIS LOCATION HAS A DRIVE THROUGH!
- BHBen HafertepeFeb 13, 20241.0If they were open at 6pm!?!?!? Walked up and all doors were locked and nobody inside. Won’t be going back to this store.
- JCJohn CarrollJun 14, 20175.0Food was good, people were great. Lots of seating. The nicest Subway in North America, I'm pretty sure. It has a fireplace, people.
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Carbondale?
The Subway restaurant is located at 1201 West Main Street, Carbondale, IL 62901, US.
What are the operating hours of the Subway restaurant at 1201 West Main Street?
The Subway restaurant is open daily from 9:00 AM to 9:00 PM.
What meals are served at the Subway restaurant on West Main Street?
They serve breakfast, lunch, and dinner.
What ordering options are available at the Subway restaurant in Carbondale?
You can order quick and easy using the app or online, have your food delivered, pick up curbside, or dine in at the restaurant.
Does this Subway location offer catering services?
Yes, catering services are available to help with your needs.
Does the Subway restaurant at 1201 West Main Street have a drive-through?
Yes, this Subway restaurant has a drive-through service.
Can you dine in at the Subway restaurant located on West Main Street?
Yes, the Subway restaurant offers dine-in services for customers.
Which nearby coffee shop can I visit near Subway at 1201 West Main Street?
Scooter's Coffee, a coffee shop and restaurant, is located nearby for a great place to grab a drink before or after your meal.
What outdoor activity can I enjoy close to the Subway restaurant on West Main Street?
You can visit Rim Rock National Recreation Trail nearby for walking, hiking, and enjoying outdoor activities before or after dining at Subway.
Are there any fitness or sports venues near the Subway restaurant at 1201 West Main Street?
Yes, Saben's Martial Arts is nearby and offers sports and recreation activities that you might visit in the area.
Brand Certified Facts from Subway
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