Panera Bread

3.9
587 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Carbondale is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1126 E Walnut Street, Carbondale, IL
62901, United States

Hours

Reviews

3.9
587 reviews
5 stars
287
4 stars
144
3 stars
57
2 stars
35
1 star
64

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was delicious and fresh, but some expressed disappointment over portion sizes and ingredient quality.

Service Issues

There were numerous complaints about slow service, incorrect orders, and unhelpful staff, although some customers praised specific employees for their friendliness.

Cleanliness

Several reviews highlighted cleanliness issues in the dining area, with reports of dirty tables and a lack of attention to maintaining a tidy environment.

Pricing Concerns

Many customers felt the prices were too high for the portion sizes and quality of food, leading to dissatisfaction with the overall value.

Order Accuracy

Frequent issues with order accuracy were reported, including missing items and incorrect food, which frustrated many customers.
  • AB
    Aidan Burkholder
    1 day ago
    4.0
    guy at register had exceptional customer service skills, would give 5 stars but it didn't seem like the food department was communicating very well with the guy at the front on who was supposed to do what. overall great experience, would recommend. 1:40pm 1/11/25
  • MJ
    M J
    Dec 16, 2025
    5.0
    I had the best Veggie Mediterranean Sandwich. I watched Grant make it with so much love. It was delicious! I wish all Panera Bread locations made it like this.
  • NE
    Nicholas Elroy
    Dec 10, 2025
    5.0
    The food was good, i had never been here before, but i wanted to leave a review as the cashier i had, Ashley, was an extremely nice and friendly worker. I hope that the business sees this and forwards the compliment to her. The people cooking my food were fast and cooked it well, it was an all around pleasant experience.
  • CM
    Christian Muñoz
    Dec 1, 2025
    5.0
    Had dinner here a few days ago. It was amazing! The food was nice and warm (which really gave me a cozy vibe since it was frigid outside) and the employees were kind and helpful. The only thing I see that others should look out for are the prices. But other than that it’s a-o-kay!!
  • SR
    Scarlett Rae
    Nov 16, 2025
    1.0
    Seriously every time we go here they are messing up the soda fountain is horrible tasting the ice machine taste like mold or something else is wrong with it half the time they don’t add sugar to your coffee and the drive through lines are not coordinated properly they should move cars to pickup spaces when they order food for six people and the person behind is just getting coffee!

Frequently Asked Questions About Panera Bread

Does Panera Bread Carbondale accept reservations?

No, Panera Bread Carbondale does not accept reservations.

What are the operating hours for Panera Bread in Carbondale?

Panera Bread Carbondale is open Monday through Saturday from 6 AM to 9 PM, and on Sunday from 7 AM to 9 PM.