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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Carbondale is here with warmth and welcome. Panera Bread. Food as it should be.
Customers expressed disappointment with food quality, citing issues like unripe ingredients, incorrect orders, and smaller portion sizes.
Service Issues
Many reviews highlighted poor service experiences, including long wait times, incorrect orders, and unhelpful staff.
Cleanliness
Several customers noted that the dining area and tables were not clean, with some mentioning the need for better maintenance.
Pricing Concerns
Numerous reviews mentioned high prices relative to portion sizes and quality, leading to dissatisfaction among customers.
Positive Staff Interactions
Despite the issues, some customers praised the friendliness and helpfulness of the staff, particularly in resolving complaints.
SR
Scarlett Rae
Nov 16, 2025
1.0
Seriously every time we go here they are messing up the soda fountain is horrible tasting the ice machine taste like mold or something else is wrong with it half the time they don’t add sugar to your coffee and the drive through lines are not coordinated properly they should move cars to pickup spaces when they order food for six people and the person behind is just getting coffee!
BB
Bridget
Sep 27, 2025
3.0
good food but can yall use actual ripe avocados. mine are literally black in this sandwich
DR
Debbie Ryals
Sep 20, 2025
4.0
Bagels got smaller, wish you had a couple of sugar free smoothies but enjoyed the passion fruit green tea
KS
Kelsey Schmidt
Sep 19, 2025
1.0
I order often on the app for a quick pick-up. Every single time I order the Garden Caprese there is something wildly wrong with it. It is either absolutely drowned in vinaigrette, has the wrong type of greens, or in today's case, it included chicken, which I can't eat.
Today I called, and the service I received then was the only redeeming aspect of my experience. The employee was very apologetic and explained it was a mix-up between two similar sandwich orders. He then provided me with a refund.
It's just really disappointing, because when the orders are made correctly I really enjoy their food. But I've reported this issue multiple times through multiple avenues, and there hasn't been any improvement.
And now I still want a sandwich.
AH
Ahmed Hammadi
Sep 6, 2025
1.0
Welcome to panera where if your picking up a doordash you can stand there for 40 minutes and no one would acknowledge you or.make your order ridiculous wait for drivers staff who doesn't care about their work
No, Panera Bread Carbondale does not accept reservations.
What are the operating hours for Panera Bread in Carbondale?
Panera Bread Carbondale is open Monday through Saturday from 6 AM to 9 PM, and on Sunday from 7 AM to 9 PM.
Can I order Panera Bread Carbondale's food for delivery?
Yes, Panera Bread Carbondale offers delivery service daily during their operating hours.
Does Panera Bread Carbondale offer drive-thru and pickup services?
Yes, this location provides both drive-thru and order pickup options.
What kinds of meals does Panera Bread Carbondale serve?
They serve breakfast, lunch, brunch, and dinner.
What are some popular menu specialties at Panera Bread Carbondale?
Popular specialties include You Pick Two meals, Power Menu items, hand-tossed salads, freshly-baked artisan and specialty breads, flatbread sandwiches, soup in a bread bowl, and vegetarian broth bowls.
Which payment methods are accepted at Panera Bread Carbondale?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa.
Are there any nearby coffee shops to Panera Bread in Carbondale?
Yes, Starbucks and a second Panera Bread location are nearby if you're looking for additional coffee or café options.
What other dining options are close to Panera Bread Carbondale?
Nearby dining options include Applebee's, Domino's Pizza, Captain D's seafood, Panda Express, KFC, Fazoli's Italian restaurant, and Yamato Steak House of Japan offering sushi and steak.
Are there any health-related services near Panera Bread Carbondale?
Yes, there are multiple nearby health services including Dogwood Dental Care, Oral & Maxillofacial Surgery of Carbondale, Dr. Frederick Gustave DDS, VA Outpatient Clinic, and Beltone Hearing Aid Service.