Jimmy John's

3.6
363 reviews

About

Sandwich Restaurant

Location

Jimmy John's
515 1/2 S Illinois Ave, Carbondale, IL
62901, United States

Hours

Reviews

3.6
363 reviews
5 stars
156
4 stars
75
3 stars
27
2 stars
30
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, with delivery times often exceeding an hour, contradicting the 'freaky fast' promise.

Food Quality

While some customers enjoyed the food, there were numerous complaints about old or poorly prepared ingredients, including hard bread and incorrect orders.

Staff Attitude

Several reviews highlighted rude or indifferent staff behavior, contributing to a negative customer experience.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unprofessional food handling practices.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value, feeling that the quality did not match the cost.
  • HR
    Helena Rieffer
    Dec 16, 2025
    5.0
    Thank you David for the ultra (freaky?) fast delivery. Our sandwiches were delicious and the toasted was still warm. I know we only just met, but I’ll miss you dearly…
  • HH
    Hakeem Hawkins
    Dec 5, 2025
    1.0
    Whoever is delivering in pm for this place needs to learn how to drive they very nearly crashed into us.
  • NL
    Noah Loyd
    Nov 24, 2025
    5.0
    This place is great, amazing staff.
  • CH
    Carl Harmon
    Oct 20, 2025
    1.0
    Freaky Slow Service, it is bad when a Subway is faster. Twenty Five Minutes to make two basic sandwiches. Do NOT waste your lunch break at Jimmy Johns!
  • TY
    Taniece Young
    Sep 27, 2025
    5.0
    Tasty 😋