Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Carbondale, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
724 reviews
5 stars
417
4 stars
126
3 stars
63
2 stars
45
1 star
73
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude or unhelpful staff, with many experiences highlighting poor customer service and long wait times.
Product Consistency
There were mixed reviews on product quality, with some customers enjoying the coffee and donuts while others complained about stale items and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty floors and unkempt outdoor areas.
Staff Friendliness
While some customers praised friendly staff, others noted a lack of engagement and unpleasant interactions.
Operational Issues
Customers expressed frustration with frequent stock shortages and slow service, particularly during busy hours.
- LFLiz ForassiepiJan 1, 20261.0Would give 0 stars if I could. Woman working there couldn’t even speak English, didn’t understand what I was asking for at all and was apparently the manager. Bagels were stale and hard as rocks. This Dunkin used to be good, would not recommend giving them your money now
- DJd jDec 14, 20251.0The lady running it now has no idea how to use the app, to allow you to redeem rewards. There is also a language barrier that makes things like ordering difficult. 0 stars if it would be a option
- FCFrank CerminaroNov 21, 20253.0can I come down there and clean the outside? There's been a doughnut out there for four days. The place hasn't been mopped in a week very dirty place
- GOGabrielle OverturfNov 14, 20255.0The staff was very friendly and helpful! ❤️
- MWMorgan WagnerNov 11, 20253.0Drive through guy is rude as hell
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Carbondale, IL?
Dunkin' in Carbondale, IL is open daily from 5:00 AM to 7:00 PM.
Does Dunkin' in Carbondale offer delivery and pickup services?
Yes, Dunkin' offers both curbside pickup and delivery services.
What type of meals can I get at Dunkin' in Carbondale?
Dunkin' serves breakfast, lunch, and brunch meals, including coffee, espresso, breakfast sandwiches, and donuts.
Are there any special holiday drinks at Dunkin' this season?
Yes, Dunkin' is featuring holiday drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app for Dunkin' in Carbondale?
Yes, you can order ahead using the Dunkin' mobile app available on Apple App Store and Google Play.
Does Dunkin' in Carbondale have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient ordering and pickup.
What nearby restaurants offer additional dining options near Dunkin' in Carbondale?
Nearby dining options include Subway for sandwiches, Ponderosa Steak House and Lone Star Steakhouse & Saloon for steaks, Chili's Grill & Bar for American and Tex-Mex cuisine, and Sergio's Mexican Restaurant for Mexican dishes.
Are there any nearby stores for shopping close to Dunkin' in Carbondale?
Yes, nearby shopping options include ALDI USA for groceries, Lowe's Home Improvement for hardware, T.J.Maxx for clothing and men's wear, Maurice's and rue21 for women's clothing, and Sunglass Hut for eyewear.
What automotive services are located near Dunkin' in Carbondale?
Nearby automotive services include Valvoline Instant Oil Change for quick oil changes and Vogler Motor Company Inc for automotive sales and parts.
How can I use nearby locations to plan my visit to Dunkin' in Carbondale?
You can combine your visit to Dunkin' with nearby places like Super 8 hotel if you're traveling, or visit nearby Verizon and AT&T stores for mobile needs. After enjoying your coffee or breakfast, nearby dining and retail options provide diverse activities to complement your visit.