Buffalo Wild Wings

3.9
1485 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
1435 East Main St, Carbondale, IL
62901, United States

Hours

Reviews

3.9
1,485 reviews
5 stars
721
4 stars
310
3 stars
182
2 stars
109
1 star
163

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for food and poor service, with some experiencing unresponsive or inattentive staff.

Positive Staff Experiences

Several reviews highlighted exceptional service from specific staff members, particularly Yulia and Alex, who were praised for their attentiveness and friendliness.

Food Quality Concerns

Customers expressed dissatisfaction with food temperature and accuracy of orders, with some receiving cold or incorrect items.

Atmosphere and Experience

Many patrons enjoyed the lively atmosphere, especially during sports events, and appreciated the outdoor seating options.
  • HS
    Harry Solliday
    3 days ago
    5.0
    Love coming here Friday nights and my bartender Yulia is always amazing!
  • MU
    Matthew Urenda-Diaz
    3 days ago
    5.0
    The food here was amazing and our server Tony was the best!
  • CN
    Chris Newby
    Dec 30, 2025
    1.0
    Picked up an order just shy of $70. NO sauce for the wings, NO sauce for the dippers, NO ranch, NO celery. Burgers were both made with onions. Called the store and they said "we could drive back & pick up the missing sauces or get a $10 giftcard." This is unacceptable. 743 wings ordered this year and countless bugers & other items, they don't care. Picture included.
  • JR
    Jesseka Reynolds
    Dec 29, 2025
    3.0
    Food was cold, my drink was served in a hot glass but I love watching the games there. My server wasn't very attentive but I'll go back for sure .
  • DW
    Dave W
    Dec 13, 2025
    1.0
    Absolutely Terrible Service — Avoid at All Costs We had a reservation for a team event made well in advance, and what we got was nothing short of a disaster. Servers vanished into thin air — we sat for 40 minutes with zero service. Not a drink order, not a hello, nothing. When we finally flagged down the manager, instead of fixing the problem, we were asked if we wanted to “discontinue service or keep waiting.” That’s not hospitality — that’s negligence. - Families in our group left out of sheer frustration. - Food crawled out of the kitchen at a snail’s pace. - Drink orders were ignored. - Plates were wrong, missing, or never delivered at all. This wasn’t just bad service — it was complete incompetence. A reservation should mean readiness, not abandonment. If you value your time, your money, or basic respect, steer clear.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Carbondale specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.

Where is Buffalo Wild Wings located in Carbondale?

It is located at 1435 East Main St, Carbondale, IL 62901, USA.