McDonald's

3.3
940 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10 E Sycamore, Canton, IL
61520, United States

Hours

Reviews

3.3
940 reviews
5 stars
262
4 stars
215
3 stars
197
2 stars
95
1 star
171

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food being cold, stale, or incorrect, leading to dissatisfaction.

Service Issues

Many reviews highlighted slow service, rude staff, and frequent mistakes with orders, particularly during busy hours.

Cleanliness

Numerous customers noted that the restaurant, including bathrooms and dining areas, was often dirty and poorly maintained.

Management Concerns

Several reviews mentioned poor management practices, including unprofessional behavior and lack of accountability for staff mistakes.

Inconsistent Experience

While some customers had positive experiences with quick service and friendly staff, many others reported significant issues, indicating a lack of consistency.
  • JL
    jackie. leigh.980
    Nov 16, 2025
    1.0
    Was pure ridiculous. I ordered an online breakfast order this morning and showed up 3 mins after breakfast ended. (But I had already ordered online) and the lady at the microphone told me I needed to cancel my order and order something else because they couldn't do it.
  • JH
    Jerry Hines
    Oct 27, 2025
    4.0
    Just a McDonald's not much to it
  • RC
    Rob Cook
    Sep 25, 2025
    5.0
    Hot and fresh. Just like all the other McDonald's on the planet. Which is why we go here.
  • LW
    Lisa Wilson
    Aug 24, 2025
    3.0
    It's McDonald's. Most things come on frozen, and they heat it up for you. We'll, sometimes. Once in a while it's still a little cool in the middle. When I think of McDonald's, I think of mostly high school kids making more money than they should for doing what they do. Most will not even smile and greet you.
  • DK
    Deanna Keeney
    Aug 13, 2025
    1.0
    Cold food

Frequently Asked Questions About McDonald's

What are the delivery hours at McDonald's in Canton, IL?

Delivery is available Monday through Thursday and Sunday from 5:00 AM to midnight, and on Friday and Saturday from 5:00 AM to 1:00 AM.

When is the drive-thru open at this McDonald's location?

The drive-thru is open Monday through Thursday and Sunday from 5:00 AM to 1:00 AM, and Friday and Saturday from 5:00 AM to 3:00 AM.