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McDonald's

3.3
(947 reviews)

Business Details

10 E Sycamore, Canton, IL
61520, United States
(309) 647-8333
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10 E Sycamore, Canton, IL
61520, United States

Hours

Reviews

3.3
947 reviews
5 stars
263
4 stars
215
3 stars
199
2 stars
96
1 star
174

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and rude staff, leading to a frustrating experience.

Food Quality

There were numerous complaints about cold, stale, or incorrect food items, with some customers expressing disappointment in the overall quality.

Cleanliness

The restaurant was frequently described as dirty, with unclean bathrooms and dining areas, contributing to a negative atmosphere.

Atmosphere

Customers noted a hostile environment with inappropriate behavior from staff and other patrons, making it uncomfortable for families.

Management Problems

Several reviews highlighted poor management practices, including failure to address staff behavior and operational issues.
  • ID
    Ian Denton
    Feb 15, 2026
    1.0
    They have at least 6 spots to make drive thru customers wait. Crazy how making you wait beyond the window slowly became more acceptable. And for McDonald's, too. They used to be the whole reason it was called "fast" food.
  • GJ
    Genevieve Jennings
    Feb 4, 2026
    2.0
    It took forever to get food, the servers were rude, and the through entire meal(despite children being well within earshot), the employees could be heard loudly swearing and discussing inappropriate topics for their place of work.
  • CC
    charleswooten866
    Jan 24, 2026
    1.0
    Genuinely how can you not read a ticket like 5 orders in a row. Worst McDonald’s I’ve ever been at in my life. It’s not hard to read a ticket especially when it’s not even busy. Cold over seasoned fries. And the bun in squished like someone sat on the damn thing. Go anywhere else other than this 50iq average spot
  • JW
    jack west
    Jan 21, 2026
    1.0
    Ok the food was mc Donald's like (so mid) but while I was eating heard workers saying some crazy aww stuff such as "damn" also heard something about smoking pot in the parking lot. the service was decent at best the atmosphere was bad overall if you have kids or young ones with you don't take them there they say bad bad bad stuff.
  • JL
    jackie. leigh.980
    Nov 16, 2025
    1.0
    Was pure ridiculous. I ordered an online breakfast order this morning and showed up 3 mins after breakfast ended. (But I had already ordered online) and the lady at the microphone told me I needed to cancel my order and order something else because they couldn't do it.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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