Dunkin'

3.6
312 reviews
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Business Details

59 W Locust St, Canton, IL
61520, United States
(309) 357-5198
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Canton, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
59 W Locust St, Canton, IL
61520, United States

Hours

Reviews

3.6
312 reviews
5 stars
140
4 stars
52
3 stars
36
2 stars
34
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude staff, long wait times, and incorrect orders, leading to a negative perception of service quality.

Product Availability

Many reviews indicated that the store often runs out of popular items, including drinks and food, causing frustration among customers.

Quality Concerns

Several customers expressed dissatisfaction with the quality of food and drinks, mentioning stale donuts, poorly made beverages, and inconsistent flavors.

Positive Staff Interactions

Despite the negative feedback, some customers highlighted positive experiences with friendly and helpful staff members.

Cleanliness and Maintenance

There were complaints about the cleanliness of the store and drive-thru area, with some customers noting that it appeared dirty or poorly maintained.
  • JO
    Jessica Otto
    Nov 28, 2025
    1.0
    This is the worst Dunkin we have experienced after numerous cross country travels over the years between us collectively. This morning my wife tried to get two coffees, a sandwich, and a tin of munchkins. The person at the counter said the machines were down and all we could have was iced, okay fine, it happens, but no thank you. She then didn’t want to refund them and gave my wife the runaround until management got involved. She also tried to not give her the munchkins tin we ordered, but luckily she was smart enough to check first, and the girl reluctantly handed her one. I know it’s a small town, but WOW.
  • KD
    Kerri Downs
    Nov 8, 2025
    2.0
    Picked up two hot chocolates, they were so hot we couldn’t sip till they cooled down a little. About 15 mins away found out they taste like sugar water. Terrible!! It’s not like we live near Canton, we were just passing through town. I had placed a mobile order, you’d think they could have sent me a credit or canceled my charge but nope, just out of luck.
  • DR
    Dom Rodri
    Oct 24, 2025
    1.0
    I went there for a vanilla milkshake I was told they didn't have any then I had to wait in the drive thru until the cars in front were served in order to leave.
  • AS
    Amanda Sanderson
    Sep 22, 2025
    2.0
    Tried to get an iced coffee at 430pm on 9/21/25 and was told they didn't have any iced coffee made up like how hard is it to have iced coffee
  • CE
    Claighton Ellis
    Aug 24, 2025
    1.0
    Place runs with 2-3 people at most. Waiting 30mijs with only 2 cars infront of me. Got the wrong food that was burnt. Got the right food was also burnt.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Canton, IL?

Dunkin' in Canton, IL is open daily from 5:00 AM to 10:00 PM.

Does Dunkin' in Canton offer delivery and curbside pickup?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.