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Dunkin'

3.6
(312 reviews)

Business Details

59 W Locust St, Canton, IL
61520, United States
(309) 357-5198
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Canton, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
59 W Locust St, Canton, IL
61520, United States

Hours

Reviews

3.6
312 reviews
5 stars
140
4 stars
52
3 stars
36
2 stars
34
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor customer service experiences, with long wait times and incorrect orders being common issues.

Product Availability

Many reviews mentioned that the store often runs out of popular items, leading to customer dissatisfaction.

Cleanliness

Several customers noted that the store was dirty, both inside and outside, which negatively impacted their experience.

Coffee Quality

The quality of coffee was inconsistent, with multiple complaints about it being burnt or tasting bad.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • JO
    Jessica Otto
    Nov 28, 2025
    1.0
    This is the worst Dunkin we have experienced after numerous cross country travels over the years between us collectively. This morning my wife tried to get two coffees, a sandwich, and a tin of munchkins. The person at the counter said the machines were down and all we could have was iced, okay fine, it happens, but no thank you. She then didn’t want to refund them and gave my wife the runaround until management got involved. She also tried to not give her the munchkins tin we ordered, but luckily she was smart enough to check first, and the girl reluctantly handed her one. I know it’s a small town, but WOW.
  • KD
    Kerri Downs
    Nov 8, 2025
    2.0
    Picked up two hot chocolates, they were so hot we couldn’t sip till they cooled down a little. About 15 mins away found out they taste like sugar water. Terrible!! It’s not like we live near Canton, we were just passing through town. I had placed a mobile order, you’d think they could have sent me a credit or canceled my charge but nope, just out of luck.
  • DR
    Dom Rodri
    Oct 24, 2025
    1.0
    I went there for a vanilla milkshake I was told they didn't have any then I had to wait in the drive thru until the cars in front were served in order to leave.
  • AS
    Amanda Sanderson
    Sep 22, 2025
    2.0
    Tried to get an iced coffee at 430pm on 9/21/25 and was told they didn't have any iced coffee made up like how hard is it to have iced coffee
  • TM
    Tessa Montross
    Jun 15, 2021
    5.0
    Really good i love 31 flavors aka basken robin

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Canton, IL?

Dunkin' in Canton, IL is open daily from 5:00 AM to 10:00 PM.

Does Dunkin' in Canton offer delivery and curbside pickup?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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