Dunkin'

3.6
310 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Canton, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
59 W Locust St, Canton, IL
61520, United States

Hours

Reviews

3.6
310 reviews
5 stars
139
4 stars
52
3 stars
36
2 stars
34
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor customer service, with many experiences of long wait times and incorrect orders.

Product Availability

Many reviews mentioned that the store often runs out of popular items, leading to customer frustration.

Food Quality

Several customers expressed disappointment with the quality of food and drinks, citing stale donuts and poorly prepared items.

Cleanliness

The cleanliness of the store and drive-thru area was criticized, with reports of trash and unkempt conditions.

Positive Staff Interactions

Despite negative feedback, some customers highlighted positive interactions with friendly staff members who provided good service.
  • KD
    Kerri Downs
    Nov 8, 2025
    2.0
    Picked up two hot chocolates, they were so hot we couldn’t sip till they cooled down a little. About 15 mins away found out they taste like sugar water. Terrible!! It’s not like we live near Canton, we were just passing through town. I had placed a mobile order, you’d think they could have sent me a credit or canceled my charge but nope, just out of luck.
  • DR
    Dom Rodri
    Oct 24, 2025
    1.0
    I went there for a vanilla milkshake I was told they didn't have any then I had to wait in the drive thru until the cars in front were served in order to leave.
  • AS
    Amanda Sanderson
    Sep 22, 2025
    2.0
    Tried to get an iced coffee at 430pm on 9/21/25 and was told they didn't have any iced coffee made up like how hard is it to have iced coffee
  • CE
    Claighton Ellis
    Aug 24, 2025
    1.0
    Place runs with 2-3 people at most. Waiting 30mijs with only 2 cars infront of me. Got the wrong food that was burnt. Got the right food was also burnt.
  • MG
    marcus gibbs
    Aug 9, 2025
    5.0
    I'm not going to lie I had a really crappy day but whomever the girls name was that worked tonight 8/9/25 @ 4:37 pm made my whole night great service very polite

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Canton, IL?

Dunkin' in Canton, IL is open daily from 5:00 AM to 10:00 PM.

Does Dunkin' in Canton offer delivery and curbside pickup?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.