Dairy Queen Grill & Chill

3.9
419 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
806 N Main St, Canton, IL
61520-1254, United States

Hours

Reviews

3.9
419 reviews
5 stars
183
4 stars
104
3 stars
63
2 stars
36
1 star
33

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and bathrooms, with some customers expressing concern over hygiene practices among staff.

Service Quality

While some customers praised the friendly and polite staff, many others reported issues with slow service, incorrect orders, and a lack of staff training.

Food Quality

Feedback on food quality was mixed; some customers enjoyed the taste and temperature of their meals, while others complained about freezer-burnt items and poorly prepared food.

Order Accuracy

Several customers experienced issues with incorrect orders and delays, indicating a need for improvement in order accuracy and efficiency.

Pricing Concerns

Customers expressed dissatisfaction with pricing, feeling that the value for money was lacking, especially in relation to portion sizes and food quality.
  • DR
    Dom Rodri
    Nov 3, 2025
    5.0
    I ordered an ice cream cone, the ice cream had a slime freezer taste. This trip was my second time there. My first experience was not good so I gave them a shot. I'm not impressed I will not return for a third.
  • DR
    Derek Rayborn
    Jul 23, 2025
    1.0
    Ac not working....and the food is horrible
  • AW
    AAron Wrieden
    Jul 15, 2025
    1.0
    There was ants on are table. I saw a male worker go in the bathroom on the phone and he did not wash his hands went right back into working!!! The lady taking are order could barley understand up and we could barley understand her… do not recommend this dq!
  • DK
    David Kesner
    Sep 4, 2021
    5.0
    Love variety of blizzards.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill specialize in?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburger®, chicken strip baskets, and ice cream cakes.

Where is Dairy Queen Grill & Chill located?

It is located at 806 N Main St, Canton, IL 61520-1254, US.