Multiple reviews highlighted unsanitary conditions, including dirty tables and bathrooms, with some customers expressing concern over hygiene practices among staff.
Service Quality
While some customers praised the friendly and polite staff, many others reported issues with slow service, incorrect orders, and a lack of staff training.
Food Quality
Feedback on food quality was mixed; some customers enjoyed the taste and temperature of their meals, while others complained about freezer-burnt items and poorly prepared food.
Order Accuracy
Several customers experienced issues with incorrect orders and delays, indicating a need for improvement in order accuracy and efficiency.
Pricing Concerns
Customers expressed dissatisfaction with pricing, feeling that the value for money was lacking, especially in relation to portion sizes and food quality.
DR
Dom Rodri
Nov 3, 2025
5.0
I ordered an ice cream cone, the ice cream had a slime freezer taste. This trip was my second time there. My first experience was not good so I gave them a shot. I'm not impressed I will not return for a third.
DR
Derek Rayborn
Jul 23, 2025
1.0
Ac not working....and the food is horrible
AW
AAron Wrieden
Jul 15, 2025
1.0
There was ants on are table. I saw a male worker go in the bathroom on the phone and he did not wash his hands went right back into working!!! The lady taking are order could barley understand up and we could barley understand her… do not recommend this dq!
It is located at 806 N Main St, Canton, IL 61520-1254, US.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, Dairy Queen Grill & Chill offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the location welcomes families and is good for kids.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/41599/.
Are there any special offers or deals available at Dairy Queen Grill & Chill?
Yes, you can download the Dairy Queen App for exclusive deals and mobile rewards.
I am visiting Canton Park District nearby. Can I easily stop by Dairy Queen Grill & Chill afterwards?
Yes, Dairy Queen Grill & Chill is close to Canton Park District, making it a convenient spot to enjoy ice cream or a meal after your visit to the park.
What other fast food options are near Dairy Queen Grill & Chill for a variety of dining choices?
Nearby fast food restaurants include McDonald's, Hardee's, and Carl’s Jr., giving you several options in close proximity.
If I'm running errands nearby at Triumph Community Bank or O'Reilly Auto Parts, can I stop at Dairy Queen Grill & Chill for a quick meal or treat?
Yes, Dairy Queen Grill & Chill is conveniently located near Triumph Community Bank and O'Reilly Auto Parts, making it easy to grab food or ice cream during your errands.