Wendy's

3.6
1459 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
12723 S Ashland Ave, Calumet Park, IL
60827, United States

Hours

Reviews

3.6
1,459 reviews
5 stars
534
4 stars
337
3 stars
257
2 stars
112
1 star
219

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are inconsistent, with some praising friendly staff while others report rude and unprofessional behavior.

Food Quality

Food quality varies significantly; some customers enjoy fresh and hot meals, while others complain about cold, poorly prepared food.

Order Accuracy

Many customers report issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Cleanliness

Concerns were raised about cleanliness in the dining area and food preparation standards.

Speed of Service

Service speed is inconsistent, with some customers experiencing fast service while others report long wait times.
  • FB
    Fredell Belle
    2 days ago
    5.0
    I have never been dissatisfied with this particular location of Wendy's.
  • KC
    KinG Casper
    Jan 2, 2026
    1.0
    Food cold
  • LW
    Latina White
    Nov 30, 2025
    4.0
    I always have a pleasant experience with the worker here. A few times did upon and beyond with customer service. Thank y'all 🙂
  • IN
    Incog Nito
    Nov 15, 2025
    1.0
    The quality of the food here is far less important than the length of multi-colored hair weave that is on display here... the length of the fingernails are unsanitary. The dining room was very cold. The condiment ketchup stand had not been attended in some time. Why does it have to be this way only in certain communities..?
  • KH
    Kimula Hall
    Oct 29, 2025
    1.0
    10/29/25 Ordered 2 Sausage, egg and cheese on croissant(1 with American and 1 with swiss), a sausage egg and cheese on a biscuit and a large potato. There wasn't ANY meat on any of the sandwiches!! We also did not receive a receipt for our our purchase. When we tried to call, at first the phone just rang, then hung up. When we tried to call back the phone continued to ring busy!! Poor service! The workers taking the orders are constantly laughing and talking to others and distracted and seldom get the orders correct. So you have pass the items back to them to have it corrected. Very frustrating! Wendy's food is still good but the service at this location need a desperate improvement!!

Frequently Asked Questions About Wendy's

Is Calumet Park Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's in Calumet Park, IL?

The drive-thru is open from 5:30 AM to 3:00 AM Monday through Wednesday and Sunday, and until 4:00 AM Thursday through Saturday.