McDonald's

3.5
1980 reviews
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Business Details

12700 S Ashland, Calumet Park, IL
60827, United States
(708) 388-6114
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12700 S Ashland, Calumet Park, IL
60827, United States

Hours

Reviews

3.5
1,980 reviews
5 stars
714
4 stars
382
3 stars
373
2 stars
158
1 star
353

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude staff, long wait times, and incorrect orders, leading to a generally negative perception of service.

Food Quality

While some customers enjoyed the food, many complained about cold, stale, or improperly prepared items, indicating inconsistency in food quality.

Cleanliness

Several reviews highlighted unsanitary conditions, particularly in restrooms and dining areas, contributing to a poor overall experience.

Management Issues

Customers noted poor management practices, including unprofessional behavior from staff and inadequate responses to complaints.

Drive-Thru Experience

The drive-thru service was frequently criticized for long wait times and disorganization, with many customers expressing frustration over their experiences.
  • TW
    Tyrone Williams
    Nov 13, 2025
    5.0
    Awesome 👍
  • BD
    Bob Duval
    Nov 10, 2025
    1.0
    I have been at better fast food places where they don’t mess up your orders and services are more enjoyable
  • JI
    James Owens II
    Oct 22, 2025
    1.0
    The parking lot is way too small woth.lines that guide you to 2 drive through OR a highway offramp that'll ensure you never get out. The restrooms are locked and so dirty id rather hit the next gas station. With the unsanitary conditions overall, I'll drive right past this place from now on! Im certain the cooking area was just as bad, if not worse.
  • DM
    D T (M0llYyWH0MPS)
    Oct 14, 2025
    1.0
    Horrible untrained staff long lines and messed up orders no wonder why you have alot of mad customers. Manager with brown hair ponytail with freckles was very rude and while dinnng i heard her talking about one of the employes badly saying shes bucked tooth and anoying and she cant wait untill she messes up again so she can fire her then laughs about it dont recommend to anyone not good service or dinning experience
  • JJ
    Juan
    Oct 14, 2025
    2.0
    I bought meals and ask for ketchup and mayonnaise and for 2 meal only 3 ketchup and say don't have mayonnaise that's ridiculous
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 12700 S Ashland, Calumet Park?

McDonald's at 12700 S Ashland, Calumet Park is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 through their online platform and app.