Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.
Food Quality
Mixed feedback on food quality; while some customers enjoyed the pizza and wings, many reported issues with tasteless or poorly prepared food.
Delivery Issues
Frequent complaints about delivery delays, incorrect orders, and lack of communication regarding order status.
Consistency
Customers noted a decline in quality and consistency of food compared to previous experiences.
ND
Nicole Dunigan
Jan 1, 2026
1.0
The staff sucks! There young, rude and unprofessional. They make up rules as they go. You never know when there accepting orders or not. I know the owner wouldn’t approve of this. Also….hanging up in a customers face….BIG NO NO!
GE
Greg Phillips EL
Nov 25, 2025
1.0
I order a jumbo pizza for delivery. I was told that it would be 45 minutes to an hour. Over an hour later I call back and they say that the driver basically took the pizza and that they were making another one that would be heading out in 20 minutes. 25 minutes later no pizza and the place is closed.
JI
Jayla Ivlie
Oct 31, 2025
1.0
Really nasty and dry. It is tasteless and hard as well.
MM
Margie Mccarthy
Oct 17, 2025
5.0
and went to windy city pizza works for the first time yesterday and had the pleasure of meeting malik who was working, he had a lot of customers but he was so patient and attentive taking orders, and checking on orders, and he gave me my order right away, malik handled all the customers in a polite and patient way and he was working effectively and in a proficient manner, so will definitely stop there again
Frequently Asked Questions About Windy City Pizza Works
What type of pizza does Windy City Pizza Works specialize in?
Windy City Pizza Works specializes in Thin Crust Pizza, serving Calumet City and surrounding suburbs for over 25 years.
Where is Windy City Pizza Works located?
Windy City Pizza Works is located at 1025 Sibley Boulevard, Calumet City, Illinois, 60409, USA.
What are the opening hours of Windy City Pizza Works?
Windy City Pizza Works is open Monday, Wednesday to Sunday from 11:00 AM to 11:30 PM, and Tuesday from 4:00 PM to 11:30 PM.
How can I place an order online at Windy City Pizza Works?
You can order online via their ordering website at https://client.waitbusters.com/online-ordering/632c7f9e980915cfdf10ae9c/menu?submenuId=632db66a9809156e1a1748b4.
What payment methods are accepted at Windy City Pizza Works?
Windy City Pizza Works accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact Windy City Pizza Works via phone or email?
You can call Windy City Pizza Works at +1 708-832-2300 or email them at kngpn590@aol.com.
What are some nearby entertainment options to Windy City Pizza Works?
Nearby you can enjoy entertainment at Castaways Lanes and Castaways Bowl, both bowling alleys close to Windy City Pizza Works perfect for a fun outing before or after your meal.
Are there any nearby parks for outdoor activities near Windy City Pizza Works?
Yes, Commissioner’s Park and Commissioners Park are nearby, offering outdoor space ideal for relaxation or active life before or after visiting Windy City Pizza Works.
Which nearby places offer alternative dining options around Windy City Pizza Works?
Nearby dining options include Woo Woo’s Barbecue and 4 Little Pigs Bar-B-Que Pit for barbecue lovers, and Domino’s Pizza for fast food pizza near Windy City Pizza Works.
Can customers combine a visit to Windy City Pizza Works with other local services?
Yes, customers can conveniently combine their visit with services such as Sibley Animal Hospital for pet care or First Impressions Barber Shop for grooming nearby Windy City Pizza Works.