Wendy's

3.5
930 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3 E Sibley Blvd, Calumet City, IL
60409, United States

Hours

Reviews

3.5
930 reviews
5 stars
340
4 stars
180
3 stars
174
2 stars
64
1 star
172

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude employees, unprofessional behavior, and long wait times.

Food Quality

Many customers complained about food being cold, old, or incorrect, with several instances of receiving the wrong items or poorly prepared food.

Management Issues

The management was frequently criticized for being rude and unhelpful, with several reviews calling for accountability and improvement.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and poorly maintained facilities.

Order Accuracy

A significant number of reviews mentioned issues with order accuracy, including missing items and incorrect orders.
  • JJ
    Jay
    Dec 24, 2025
    1.0
    I went to order inside around 11:20 noticing it was unlocked , I was then told by a worker coming out of the same door to “get back in my car and go through that drive through “ instead of just telling me the lobby is closed . I then started walking to my car and overheard the girl worker asking the drive through customer she just served if she could have the customers number . She then noticed I heard her and began to make faces towards me . I got into my car to go to the drive through and then was told by the same worker that “there computers are down and to come back in 10-15 minutes” . She then walked to the side to smoke a blunt or cigar with the rest of the staff it seemed like . I believe that’s why they said the computers were down. I got in line the drive through anyway and luckily a another customer went in front of me . This caused the workers to have to attend that car . I then overheard them not wanting to attend the car in front thinking it was my car. They then apologized to that car and served them and told me the computer was not working again.
  • ST
    Shanell Tolbert
    Dec 17, 2025
    1.0
    They let a grown manager threat a minor employee with a gun and still gave him his job back employees are rude and have a nasty attitude they need to be shut down immediately
  • GH
    Gisele Hernandez
    Dec 14, 2025
    1.0
    I went here at open hours and nobody wanted to take my order instead the workers were just outside in their car and there was still 4 hours until they closed
  • PL
    Pretty Licia
    Nov 12, 2025
    3.0
    Went through drive thru to order breakfast and I ordered a medium chicken breakfast sandwich. When I opened the bag it was a couple of those hash brown fry things .... I asked the young lady is this what a medium is suppose to be... she took it back brought me back a bag with the same amount... and fries were cold and sandwich was alittle cold like it was sitting out
  • EL
    Evelyn Lashley
    Nov 6, 2025
    4.0
    I would’ve given a full 5 stars for how quickly we got our food but in ordering for my toddler and I, this is what one of his chicken nuggets looked like. Idk what consistency that was but it’s liquidy yet rubbery.

Frequently Asked Questions About Wendy's

Is Calumet City Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's in Calumet City open now?

Yes, the Wendy's at 3 E Sibley Blvd, Calumet City, IL is open. Its usual hours are 7 AM to 1 AM Sunday through Thursday, and 7 AM to 2 AM on Fridays and Saturdays.