Dunkin'

3.5
281 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Calumet City, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
664 River Oaks Dr, Calumet City, IL
60409, United States

Hours

Reviews

3.5
281 reviews
5 stars
129
4 stars
42
3 stars
27
2 stars
19
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and a lack of attentiveness.

Food Quality

Many customers expressed dissatisfaction with the quality of food, mentioning stale donuts, poorly prepared items, and incorrect orders.

Cleanliness

Several reviews pointed out issues with cleanliness, including dirty restrooms and unsanitary conditions.

Service Speed

While some customers appreciated the fast service, others noted inconsistencies, particularly during busy times.

Management Issues

Reviews indicated problems with management, including understaffing, poor organization, and lack of training for employees.
  • KS
    Kevin Smith
    Nov 20, 2025
    1.0
    It’s 7:48pm and I pulled up to the drive thru to order and a young woman asked for my order, for which I only asked for a hot chocolate. She asked if that was all and before she could finish, a man cut her off and told me that they were closed and that he had just closed the register and she was unaware of that. I work within walking distance to this location and I know that 1) drive thru is open 24hrs 2) bcuz I work so close, I’ve been inside there multiple times and I know that the registers are in direct line sight of each other I guess I will have to go join the Starbucks cult because they will at least accept my money gladly and not pretend to be closed bcuz they are lazy
  • RJ
    Rosalva Juarez
    Sep 27, 2025
    1.0
    I asked for a bacon avocado toast this is what I got on my toast . Smh is ridiculous the amount of bacon they put and we pay almost 25 for 2 coffee the toast and another sandwich. I am so disappointed 😞
  • KS
    Kevin Swett
    Jan 24, 2020
    5.0
    It's decent

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' in Calumet City, IL?

This Dunkin' location is open 24 hours every day of the week, from Monday to Sunday.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' in Calumet City offers both curbside pickup and delivery services.