Dunkin'

3.7
427 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Calumet City, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
533 Torrence Ave, Calumet City, IL
60409, United States

Hours

Reviews

3.7
427 reviews
5 stars
195
4 stars
92
3 stars
46
2 stars
25
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude staff and unprofessional behavior from management.

Order Accuracy

Many customers experienced issues with incorrect orders, including wrong items and poorly made drinks.

Management Issues

Several reviews pointed out problems with management, including lack of coordination among staff and negative attitudes from managers.

Food Quality

While some customers enjoyed the food and coffee, there were consistent complaints about the quality being inconsistent, with reports of burnt or poorly prepared items.
  • HB
    Hector Blanco
    1 day ago
    2.0
    This place used to be so great… and then they went and hired a bunch of new females. Try to find you a different Dunkin. You’ll get your order screwed up and you’ll be waiting in line for way too long.
  • AC
    Ashanti Chapman
    Jan 5, 2026
    1.0
    They so damn slow! Nobody is in the store
  • AL
    Anthony Lopez
    Jan 4, 2026
    1.0
    The hot chocolate was bad it tested like pudding and I didn’t get my donut I had to go inside to get it and my coffee was bad too??
  • MR
    Michael Robinson
    Dec 30, 2025
    1.0
    Avoid this location if possible. Everyone always seems rushed and don't see the point in using the app if I have to tell my order to the cashier. Food was mediocre at best. If this was my first Dunkin experience, I would not come back.b
  • ES
    Edris Staton
    Dec 4, 2025
    1.0
    In all my years of purchasing Dunkin coffee this was horrible! It wasn't coffee, it was under brewed water with cream and sugar!! Instead of saying coffee needed to be brewed and there would be a wait, I was given half brewed coffee water. This was at 6:20 pm. on Wednesday, December 3rd at the drive thru. If there wasn't coffee brewed she should have said so, give me the choice to wait or leave. I will never patronize this Dunkin again!!

Frequently Asked Questions About Dunkin'

What are the main offerings at Dunkin' in Calumet City, IL?

Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and baked goods, serving breakfast, lunch, brunch, and dinner.

What are the operating hours of Dunkin' at 533 Torrence Ave?

Dunkin' is open Monday to Saturday from 4:00 AM to 8:00 PM and on Sunday from 5:00 AM to 8:00 PM.