Buffalo Wild Wings

3.9
2053 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
1250 Torrence Avenue, Calumet City, IL
60409, United States

Hours

Reviews

3.9
2,053 reviews
5 stars
1,166
4 stars
291
3 stars
151
2 stars
114
1 star
331

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on service quality is mixed; while some customers praised attentive and friendly staff, others reported rude service and long wait times.

Food Quality

Food quality varies significantly; some customers enjoyed fresh and well-prepared meals, while others received incorrect or poorly prepared dishes.

Management

Several reviews highlighted positive experiences with managers, particularly Samantha and Devon, who were noted for their attentiveness and hospitality.

Cleanliness

There are complaints regarding cleanliness, particularly in the bathrooms and dining areas, with some customers describing unsanitary conditions.

Portion Sizes

Customers expressed dissatisfaction with portion sizes, describing them as stingy or inadequate compared to other locations.
  • NN
    N N
    4 days ago
    1.0
    Firstly, the food was of poor quality and overcooked. The manager adjusted my bill by removing five dollars off a 80 dollar bill explaining that the kitchen was new, and recommending the boneless wings, which are not to my liking. Based on my experience, I would advise others to save their money and dine elsewhere, with the exception of Jay, who provided exceptional service. 90 dollars I could have went to the other buffalo wild wing on 95th! Never again and I’m still hungry
  • DD
    Devon Davis
    Nov 9, 2025
    5.0
    We had the best server today, her name was Crystal. The food came out quickly, we didn't wait on a drink refill. The bears won today was a good day. My wife and I will definitely be requesting her as our server again.
  • JB
    Jennifer Baron
    Nov 9, 2025
    5.0
    Our server Crystal was great, fast and friendly service. We had the ultimate sampler platter and traditional buffalo wings. The food was amazing. #beardown
  • AI
    Autumn Ice
    Nov 7, 2025
    2.0
    I’m pissed. I’m hungry. This place is empty and I’m waiting forever to be seated. At this point I’m leaving, until this gentleman seated me. Hopefully the food is good.
  • RW
    Rian Williams
    Nov 5, 2025
    1.0
    Dear Buffalo Wild Wings Corporate Team, I am writing to express my deep frustration and disappointment following a recent experience at one of your locations. I ordered the new Buffalo Chicken Dip and made it very clear to the staff that I do not eat pork at all. Despite this, when the manager on duty brought the food out, it had visible bacon on top. I was told they would “fix it,” but instead of preparing a new order, they simply scraped the bacon off and returned the same dish to me, claiming it was corrected. When I took a bite, I immediately noticed small bacon pieces still mixed underneath the hot peppers and green onions. This was not only careless but also extremely disrespectful, as I made my dietary restriction very clear from the beginning. I was deeply upset by the lack of care and the fact that nothing was done to properly address or correct the situation. I expect far better from a company of your reputation. This experience made me feel that my preferences and beliefs were not taken seriously. I’m requesting that this incident be looked into immediately and that appropriate steps be taken to ensure staff are properly trained on food handling, respect for customer dietary restrictions, and overall professionalism. The manager on duty name is DAVON I would appreciate a response and assurance that this issue will be addressed so that no other guest has to experience this kind of disregard.

Frequently Asked Questions About Buffalo Wild Wings

What types of food does Buffalo Wild Wings in Calumet City specialize in?

Buffalo Wild Wings offers award-winning Buffalo-style wings with a choice of 26 sauces and seasonings.

What are the opening hours of Buffalo Wild Wings in Calumet City?

The restaurant is open daily from 11:00 AM. It closes at 11:00 PM on Sunday through Wednesday and on Thursday to Saturday it closes at 11:59 PM.