Customers praised the deliciousness of the wings and cheesesteaks, but some reported issues with food preparation and quality.
Customer Service
Many reviews highlighted the friendly and attentive staff, with specific mentions of employees like Araceli and Kayla.
Cleanliness
The restaurant was frequently noted for its clean atmosphere and hygiene standards.
Delivery Issues
Several customers experienced problems with online orders, including incorrect items and poor service during delivery.
DP
Dominik P
Jan 4, 2026
1.0
I ordered a separate side of Cajun fries with my food, I got the bag and it didn't look like the separate side was in the bag and I asked the person working the window if it was in the boxes with the food. He said it was and when I got home and opened up all the food, of course it wasn't. Nobody wants to sit there in their car and open all of the food looking if the order is correct. On top of that have an employee bold face lie. They are not answering my calls for the missing food. Terrible service, just lost a long time customer
ZC
Zach Cary
Jan 1, 2026
5.0
Cheesesteak and cajun fries were excellent. Very fast and friendly service
WC
W Cynthia
Dec 22, 2025
4.0
Wings and cheese steaks are Delicious
II
ianna ianna
Dec 14, 2025
1.0
The company posted 4 videos on Tik tok of their employees being harassed, berated and undergoing racist remarks. Charley’s only seems to care about the views their tik toks garnered. They have yet to address how they will ensure the safety of their employees, policy change, compensation/recognition for those affected. But hey, they got some view on Tik tok at their employees physical and mental expense :)
KM
Khalil Mouline
Nov 29, 2025
5.0
Incredible buffalo wings. If you're a buffalo wing lover (I am), this place has some of the strongest "standard" wings you can find. No breading, deep fried, crispy, saucy. Can ask for extra saucy at no cost - blue cheese is extra.