Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
4.1
552 reviews
5 stars
341
4 stars
87
3 stars
38
2 stars
29
1 star
57
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers praised the deliciousness of the wings and cheesesteaks, but some reported issues with food preparation and quality.
Customer Service
Many reviews highlighted the friendly and attentive staff, with specific mentions of employees like Araceli and Kayla.
Cleanliness
The restaurant was frequently noted for its clean atmosphere and hygiene standards.
Delivery Issues
Several customers experienced problems with online orders, including incorrect items and poor service during delivery.
- DPDominik PJan 4, 20261.0I ordered a separate side of Cajun fries with my food, I got the bag and it didn't look like the separate side was in the bag and I asked the person working the window if it was in the boxes with the food. He said it was and when I got home and opened up all the food, of course it wasn't. Nobody wants to sit there in their car and open all of the food looking if the order is correct. On top of that have an employee bold face lie. They are not answering my calls for the missing food. Terrible service, just lost a long time customer
- ZCZach CaryJan 1, 20265.0Cheesesteak and cajun fries were excellent. Very fast and friendly service
- WCW CynthiaDec 22, 20254.0Wings and cheese steaks are Delicious
- IIianna iannaDec 14, 20251.0The company posted 4 videos on Tik tok of their employees being harassed, berated and undergoing racist remarks. Charley’s only seems to care about the views their tik toks garnered. They have yet to address how they will ensure the safety of their employees, policy change, compensation/recognition for those affected. But hey, they got some view on Tik tok at their employees physical and mental expense :)
- KMKhalil MoulineNov 29, 20255.0Incredible buffalo wings. If you're a buffalo wing lover (I am), this place has some of the strongest "standard" wings you can find. No breading, deep fried, crispy, saucy. Can ask for extra saucy at no cost - blue cheese is extra.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular opening hours of Charleys Cheesesteaks at Burbank Plaza?
Charleys Cheesesteaks is open Monday through Saturday from 10:00 AM to 2:00 AM, and on Sundays from 11:00 AM to 2:00 AM.
Does Charleys Cheesesteaks offer delivery service?
No, Charleys Cheesesteaks at Burbank Plaza does not offer delivery service as delivery hours are closed all week.
Is there a drive-through available at Charleys Cheesesteaks?
No, Charleys Cheesesteaks does not have drive-through hours; the drive-through service is closed every day.
Can I pick up my order from Charleys Cheesesteaks?
Pickup service is not available at this location as the pickup hours are closed every day of the week.
Is takeout service available at Charleys Cheesesteaks at Burbank Plaza?
Takeout service is currently unavailable; takeout hours are closed all days.
What payment options does Charleys Cheesesteaks at Burbank Plaza accept?
They accept American Express, Discover, Mastercard, and Visa credit cards for payment.
Where is Charleys Cheesesteaks located?
It is located at 4823 West 79th Street, Burbank, Illinois 60459, in the Burbank Plaza area.
Are there other sandwich shops near Charleys Cheesesteaks?
Yes, Firehouse Subs is a nearby sandwich shop where customers can find alternative sandwich options.
What nearby places can visitors explore near Charleys Cheesesteaks?
Visitors can check out Rita's Italian Ice & Frozen Custard for treats, May's Lounge for entertainment, and Jewel-Osco for grocery shopping.
Which nearby locations can help customers find Charleys Cheesesteaks easily?
Customers can use nearby gas stations like Shell and Mobil as landmarks to find Charleys Cheesesteaks at Burbank Plaza.