Wendy's

4.1
525 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
300 W. Half Day Road, Buffalo Grove, IL
60089, United States

Hours

Reviews

4.1
525 reviews
5 stars
273
4 stars
129
3 stars
56
2 stars
21
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing long wait times and order inaccuracies, while others praised the friendly and efficient staff.

Food Quality

The food quality received mixed reviews; while many enjoyed the burgers and frosties, others complained about cold or improperly prepared items.

Cleanliness

Several reviews highlighted the cleanliness of the restaurant, with some noting it as a standout feature.

Management Issues

There were complaints regarding management behavior and staff training, particularly in handling customer orders and complaints.

Overall Experience

Despite some negative experiences, many customers expressed a strong preference for this Wendy's location over others, citing it as one of the best.
  • SS
    Simon Shlain
    Dec 31, 2025
    1.0
    Worst customer service I ever experience in the fast food place. Zero respect to the customer . Maybe this job is too difficult for them .
  • BG
    Bill Guedel
    Dec 24, 2025
    1.0
    Not attentive; Waited over 10 minutes to complete the order.
  • RD
    Ryan Davis
    Nov 4, 2025
    5.0
    Great fast food
  • KM
    Kike Medina
    Oct 30, 2025
    1.0
    Forgot my sandwich for my biggie bag.
  • TB
    Ted Birren
    Oct 19, 2025
    5.0
    This location is AWESOME! Seriously was the best Wendy's I've ever been to. The food was prepared perfectly; I felt like I was actually eating the same Single with fries right out of a TV commercial or other advertisement. The taste was spot-on and, no hyperbole at all, was simply the best experience I've ever had at a Wendy's, hands down. The restaurant was spotless, the staff were all well trained and knowledgeable about their different roles, and I don't think I've ever had such a great experience at not just a Wendy's but at any fast food restaurant, period. I will DEFINITELY be making the trip to come back, even though it's about 18 miles each way for me from my house it's worth it. You should stop by and give them your business if you're in the area - or not. As I said, it's worth the trip for a restaurant that's clean and welcoming, a friendly staff who are experienced and enjoy what they do, and for the food which will be perfect in every regard. A definite two thumbs up in my book 👍👍 and you can thank me later!

Frequently Asked Questions About Wendy's

Is 300 W. Half Day Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 300 W. Half Day Road in Buffalo Grove currently open?

Yes, this Wendy's location is open daily from 7:00 AM to 1:00 AM.