Dunkin'

4.3
492 reviews
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Business Details

245 McHenry Rd, Buffalo Grove, IL
60089, United States
(224) 676-1641
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Buffalo Grove, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
245 McHenry Rd, Buffalo Grove, IL
60089, United States

Hours

Reviews

4.3
492 reviews
5 stars
365
4 stars
37
3 stars
18
2 stars
11
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Quality

The service quality is inconsistent, with some customers praising the friendly and efficient staff, while others report rude and unprofessional behavior from management.

Community Engagement

The owner and staff are noted for their strong community involvement and personal connections with customers, enhancing the overall experience.

Product Consistency

While many customers enjoy fresh and delicious donuts and coffee, there are complaints about incorrect orders and food quality.

Cleanliness

The location is frequently described as clean and well-maintained, contributing positively to the customer experience.
  • SS
    Sruthi Sairipally
    1 day ago
    2.0
    Good n deals are good but it doesn’t have bare minimum by changing station in women’s bathrooms, which is very disappointing.
  • LP
    Laura Patarroyo
    Dec 28, 2025
    1.0
    Terrible service. The general manager was extremely rude, disrespectful, and This is completely unacceptable behavior for someone in management. I will never return to this place and absolutely do not recommend it to anyone.
  • NV
    Naty Valle
    Dec 28, 2025
    1.0
    Terrible service. We placed an online order during the week and never received it. When we went back, we only asked for a refund. Although the money was eventually returned, the general manager was extremely rude, disrespectful, and unprofessional. The atmosphere was uncomfortable, and it was obvious that the employees are afraid of him. This is completely unacceptable behavior for someone in management. I will never return to this place and absolutely do not recommend it to anyone.
  • LL
    Lilian Latawiec
    Dec 27, 2025
    5.0
    You truly can't comprehend how amazing this Dunkin is until you've been. No matter my mood I am always leaving this Dunkin with a smile due to the sheer energy of everyone there. When I get coffee before work I always stop by here specifically because of how speedy they are everytime. I never have any fear of running late. Then to top it all off, Christmas Eve I had to go work my retail shift and I knew I would need coffee. Not only did I receive coffee but also reusable cups for free! Simply because of being a repeat customer and due to the holiday of course. They always recognize me despite not being able to go consistently. If you're going to Dunkin go here!
  • RR
    Roma
    Dec 18, 2025
    2.0
    I mean I got a Bavarian cream donut no cream I got a Boston cream and no cream inside both donuts I mean how can you mess that up it’s in the name ? Coffee taste funky as well so I had dry breakfast this morning 👌🏼
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Buffalo Grove, IL?

Dunkin' in Buffalo Grove, IL is open daily from 5:00 AM to 9:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers delivery and curbside pickup services for your convenience.