Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Buffalo Grove, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
177 reviews
5 stars
93
4 stars
19
3 stars
12
2 stars
9
1 star
44
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many expressing frustration over poor service and incorrect orders.
Food Safety
Multiple reviews highlighted concerns about food safety, including reports of food poisoning and unsanitary conditions.
Order Accuracy
There were numerous complaints about incorrect orders and substitutions, leading to customer dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good service at certain times, indicating that experiences can vary.
Cleanliness
While some customers noted cleanliness, others reported dirty bathrooms and unkempt areas, suggesting inconsistency in maintenance.
- KHKat HerreraNov 10, 20252.0Asked for a winter Berry Sangria refresher with black tea, 3 pumps of liquid sugar. Easy right? Wrong. One sip and it was COFFEE. straight, coffee. Everyone who tasted it, agreed they only taste burnt coffee. Unfortunately For me I have a medical condition and I can't have that much coffee, so for me it ended up causing a medical episode while I was at work. Thankfully it wasn't serious as I barely touched my drink after that first sip. But if you want a drink and you want it RIGHT. Go elsewhere. I will only visit this location because I got a free refresher coupon. Otherwise, this was a HUGE miss.
- GDG DeOct 9, 20255.0I have been coming here for about 3 years now, its always been a pleasant experience, no complains! Thank you for great service and awesome people!!!
- RMRuth MarySep 15, 20251.0Today i ordered a Multi grain bagel from Dunkin’ donut a lady named Angi prepared it so hard that it would break my tooth . Very irresponsible head strong doesn’t listen to what the customer says .
- BABook AddictAug 25, 20252.0So, I just ordered from Dunkin on Uber eats. I ordered 2 "Wake-Up wrap, maple sugar bacon" They gave me sausage in both maple wraps but gave me bacon in the other 2 sandwichs I had. If you don't have an item, dont put a substitute that somebody didn't even ask for, or don't put it in at all. Y'all could have given me the plain "wake-up wrap egg and cheese" as a substitute but for some reason subbed something y'all don't even know for sure the person would like. Lazy.
- SSSeanAug 18, 20251.0Easily the worst Dunkin I've ever been too. Way, way, way worse than the one just a bit further up McHenry. Staff was rude, acted like they didn't know what was in my order, were incapable of finding my order by my name OR their app order #. I thought the whole point of ordering ahead on the app was to save time and make everything easier? I swear every time I wind up talking to MORE people and waiting longer than if I just walked in an ordered. When I finally got home with everything and opened it up it was bad. The bagel sandwich I got had a soggy, untoasted bagel that was all smashed. The sausage patty was pale grey and slimy, and the cheese was all over the wrapper. The coffee tasted burned. On top of all that, the lot this thing is in sucks to get into and navigate, especially compared to the McDonalds right across the intersection which as a way better breakfast and coffee.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Buffalo Grove, IL?
Dunkin' in Buffalo Grove, IL is open daily from 5:00 AM to 9:00 PM.
What types of meals does Dunkin' serve at this location?
This Dunkin' location serves breakfast, lunch, and brunch.
Can I order ahead or get delivery from Dunkin' Buffalo Grove?
Yes, you can order ahead using the Dunkin' mobile app or online, and delivery is also available.
Where is Dunkin' located in Buffalo Grove, IL?
Dunkin' is located at 1165 McHenry Rd, Buffalo Grove, IL 60089.
What special drinks are available for the holiday season at Dunkin'?
Try the NEW Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher on the holiday menu.
Does this Dunkin' location have a drive-thru?
Yes, the Buffalo Grove Dunkin' has a drive-thru for convenient service.
What are some nearby restaurants I can visit along with Dunkin'?
Nearby eateries include SUBWAY, Flambe India, Cocina Authentic Mexican Cuisine, Falafel Makers, Pita w shawarma, Chinn's (Chinese and Asian cuisine), and Rosati's Pizza.
Are there nearby beauty or grooming salons close to Dunkin' Buffalo Grove?
Yes, you can find several nearby beauty salons such as The Colorist Hair Studio, Miss Val Beauty Studio, Barber21, J Scott Salon, Sugaring NYC, and cozy nails, plus pet grooming at Once Upon A Grooming.
What nearby places of interest can provide services related to health and wellness near Dunkin'?
Nearby health-related services include Health & Wellness Center (doctor), Atosa Sarrafi, DMD (dentist), Lake Cook Dental Center, Smiles of Buffalo Grove, ComForCare Home Care, and Chmela Communication Center for therapy services.
How can the nearby places around Dunkin' enhance a customer's visit?
Customers can enjoy a coffee or breakfast at Dunkin' before or after visiting nearby shops and services such as shopping at Spoerlein Commons, attending music or dance classes at Lake Cook Music Studio LLC or Newcastle Dance In Theatre Supply, or experiencing local beauty salons and restaurants.