Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Buffalo Grove, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous customers reported issues with incorrect orders, including wrong items and missing ingredients.
Customer Service
Feedback highlighted a mix of friendly and rude service, with several customers expressing frustration over staff behavior and lack of responsiveness.
Food Quality
Several reviews mentioned poor food quality, including stale donuts and bad-tasting coffee, leading to dissatisfaction.
Cleanliness
While some customers noted cleanliness, others reported dirty bathrooms and unsanitary practices by staff.
Speed of Service
Many customers experienced slow service, particularly during busy times, leading to frustration.
JM
Jaime Molinadelacruz
Dec 24, 2025
1.0
I got a coffee with 4 pumps of Carmel so extra caramel they gave just a large ice coffee and no extra pumps of caramel even though we paid for the extra pumps completely disregarding what we asked and just giving a normal ice coffee and there's barely any cream making it taste bitter
LL
LRA
Dec 6, 2025
5.0
Mostly use the drive thru and They always get my order right with authentic customer service.
KH
Kat Herrera
Nov 10, 2025
2.0
Asked for a winter Berry Sangria refresher with black tea, 3 pumps of liquid sugar. Easy right? Wrong. One sip and it was COFFEE. straight, coffee. Everyone who tasted it, agreed they only taste burnt coffee. Unfortunately For me I have a medical condition and I can't have that much coffee, so for me it ended up causing a medical episode while I was at work. Thankfully it wasn't serious as I barely touched my drink after that first sip. But if you want a drink and you want it RIGHT. Go elsewhere. I will only visit this location because I got a free refresher coupon. Otherwise, this was a HUGE miss.
GD
G De
Oct 9, 2025
5.0
I have been coming here for about 3 years now, its always been a pleasant experience, no complains! Thank you for great service and awesome people!!!
RM
Ruth Mary
Sep 15, 2025
1.0
Today i ordered a Multi grain bagel from Dunkin’ donut a lady named Angi prepared it so hard that it would break my tooth .
Very irresponsible head strong doesn’t listen to what the customer says .
What are the operating hours of Dunkin' in Buffalo Grove, IL?
Dunkin' in Buffalo Grove, IL is open daily from 5:00 AM to 9:00 PM.
What types of meals does Dunkin' serve at this location?
This Dunkin' location serves breakfast, lunch, and brunch.
Can I order ahead or get delivery from Dunkin' Buffalo Grove?
Yes, you can order ahead using the Dunkin' mobile app or online, and delivery is also available.
Where is Dunkin' located in Buffalo Grove, IL?
Dunkin' is located at 1165 McHenry Rd, Buffalo Grove, IL 60089.
What special drinks are available for the holiday season at Dunkin'?
Try the NEW Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher on the holiday menu.
Does this Dunkin' location have a drive-thru?
Yes, the Buffalo Grove Dunkin' has a drive-thru for convenient service.
What are some nearby restaurants I can visit along with Dunkin'?
Nearby eateries include SUBWAY, Flambe India, Cocina Authentic Mexican Cuisine, Falafel Makers, Pita w shawarma, Chinn's (Chinese and Asian cuisine), and Rosati's Pizza.
Are there nearby beauty or grooming salons close to Dunkin' Buffalo Grove?
Yes, you can find several nearby beauty salons such as The Colorist Hair Studio, Miss Val Beauty Studio, Barber21, J Scott Salon, Sugaring NYC, and cozy nails, plus pet grooming at Once Upon A Grooming.
What nearby places of interest can provide services related to health and wellness near Dunkin'?
Nearby health-related services include Health & Wellness Center (doctor), Atosa Sarrafi, DMD (dentist), Lake Cook Dental Center, Smiles of Buffalo Grove, ComForCare Home Care, and Chmela Communication Center for therapy services.
How can the nearby places around Dunkin' enhance a customer's visit?
Customers can enjoy a coffee or breakfast at Dunkin' before or after visiting nearby shops and services such as shopping at Spoerlein Commons, attending music or dance classes at Lake Cook Music Studio LLC or Newcastle Dance In Theatre Supply, or experiencing local beauty salons and restaurants.