Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Brookfield, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Order Accuracy
Many customers reported frequent mistakes with their orders, including wrong items and missing items.
Coffee Quality
Several reviews mentioned consistently poor quality of coffee, describing it as weak, sour, or improperly made.
Cleanliness Issues
Multiple customers noted unsanitary conditions, including flies and unclean tables, which negatively impacted their experience.
Mixed Experiences
While some customers praised the service and quality, many others expressed dissatisfaction, indicating a lack of consistency in performance.
CR
Criss Ranger
Jan 11, 2026
2.0
Make no sense!!! one time I get a drink it’s amazing looks like the picture but I order it again and again totally different and the sandwiches are not even warmed up or cooked for that matter ! Lol y’all wanted higher pay, but don’t do the work, please make it make sense.
DE
Diamondback Enterprises
Jan 2, 2026
1.0
Day Shift Coffee is better than the night shift. Pepper taste in my coffee. Will never return.
YY
Yazz
Dec 25, 2025
1.0
The girl manager and the guy employee were so rude and disrespectful for no reason!!! They messed up my order and somehow tried to blame me for it?! Screaming at me. My drink was cold and tasted expired and the manager definitely spit in my food after she proceeded to spit in my face. I was beyond shock. Lawsuit coming soon . DO NOT GO TO THIS LOCATION !!
AG
Alex Gonzales
Dec 22, 2025
1.0
got my order with an attitude, and even got my order wrong. I would give zero stars if i could 👎👎👎
KK
Kiara13
Dec 20, 2025
1.0
The coffee at this location is so weak its just hot water.... they must be skimping with how much coffee they use to save money. Its really bad.
What are the operating hours of Dunkin' in Brookfield, IL?
Dunkin' in Brookfield, IL is open 24 hours every day of the week, from Monday through Sunday.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.
What kind of food and drinks does Dunkin' in Brookfield serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and comfort food, including offerings for breakfast, lunch, and brunch.
Can I order ahead at Dunkin' using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab-and-go experience.
What new holiday drinks are available at Dunkin'?
Dunkin' is featuring new holiday drinks like the Cookie Butter Cloud Latte, Berry Sangria Refresher, and returning favorites such as Peppermint Mocha and Toasted White Chocolate Signature Lattes during the holiday season.
Does Dunkin' in Brookfield, IL have a drive-thru?
Yes, this Dunkin' location offers a drive-thru for quick and convenient service.
What nearby food options are available close to Dunkin' in Brookfield?
Nearby food options include Taco Azteca for Mexican and Tex-Mex cuisine, Danny's Pizza and Beef for diner-style meals, Villa Maria Ristorante serving seafood, and John’s Pizza for pizza lovers.
Are there nearby entertainment venues near Dunkin' in Brookfield?
Yes, Galloping Ghost Pinball is a nearby arcade and concert venue where customers can enjoy games and live events before or after visiting Dunkin'.
Is there nearby fitness or wellness facilities around Dunkin' Brookfield?
Yes, nearby you can find Elite Dance School for dance enthusiasts, Warrior Elite for martial arts, and NTS Physical Therapy & Medical Supply for physical therapy needs.
How can nearby gas stations help when visiting Dunkin' in Brookfield?
Shell and Mobil gas stations are nearby, allowing customers to conveniently fuel up their vehicles during their visit to Dunkin'.