Dunkin'

3.7
648 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brookfield, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9208 Ogden Ave, Brookfield, IL
60513, United States

Hours

Reviews

3.7
648 reviews
5 stars
301
4 stars
123
3 stars
62
2 stars
25
1 star
137

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including wrong drinks and missing items.

Customer Service

Feedback indicates poor customer service, with staff often ignoring customers and showing a lack of training.

Cleanliness

Several reviews highlighted unsanitary conditions, including flies and stale food.

Quality of Products

Customers frequently complained about the quality of coffee and food, noting that items were often stale or poorly prepared.

Speed of Service

While some customers experienced quick service, many noted slow service, especially during busy times.
  • CC
    Carlos Ceballos
    1 day ago
    5.0
    Went through here for a coffee and it was made the Dunkin way..
  • ME
    Mayra Esquivel
    Nov 15, 2025
    1.0
    Placed order in drive-thru. Ordered LG hot decaf 2 vanilla swirl w/4 cream and 5ct munchkins. Pull up to the window and scanned "To Pay Another Way" for my $2 any coffee. Total was $6.XX. I mentioned if my coffee offer applied and young girl responded w/"that's just to earn points". I tried explaining and got the same answer but this time w/an attitude...I once again explained while going through w/the motion while the young girl rolled her eyes and finally said "it did go through"...in the end, my coffee was incorrect anyways...check your orders and total, don't rob yourself by keeping quiet, even if it's a few bucks...
  • HH
    Hello
    Nov 12, 2025
    1.0
    HORRIBLE SPOT‼️ ORDER is ALWAYS WRONG
  • JV
    John Vanecek
    Oct 27, 2025
    5.0
    Love this Dunkin I have a somewhat complicated coffee that I order but I order the same coffee every time and when it's not done right I know and most Dunkin mess my order up but this Dunkin does it perfect every time they know be by name and there awesome I refuse to go to any other Dunkin and I love my coffee I appreciate being able to go and get my coffee made correct 1 first time and not having to complain and be told they did it correctly when I know it wasn't.
  • JH
    Joe Hernandez
    Oct 24, 2025
    1.0
    America runs on dunkin? I hope not. I will not be returning to this location.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Brookfield, IL?

Dunkin' in Brookfield, IL is open 24 hours every day of the week, from Monday through Sunday.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.