Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple customers reported unsanitary conditions, including flies and gnats in the dining area and bathrooms.
Customer Service
Feedback on customer service was mixed; some praised friendly staff while others reported rude and unprofessional behavior from employees and management.
Order Accuracy
Numerous complaints about incorrect orders and missing items, with some customers expressing frustration over the lack of resolution.
Food Quality
Inconsistent food quality reported, with some customers receiving cold or undercooked items, while others enjoyed fresh and hot meals.
AI
Al Gerena (Investigation)
1 day ago
5.0
Good
TL
Terry Leach
Jan 6, 2026
1.0
All the workers here are rude; bathroom has flies everywhere in it, this Wendy’s needs to be shut down; I’ll be calling corporate in the morning and osha.
EO
Emmanuel Onofrei
Dec 27, 2025
5.0
Excellent customer service from this crew, I forgot my 2 Medium fries and they were very accommodating, after coming back for them, gave two fresh new ones
EC
Efren Carreno
Dec 8, 2025
1.0
I’ve been giving this Wendy’s chance after chance all year, but I’m done. The cleanliness here is disgusting, and it never gets better. This time, gnats were actually inside my drink, and there were flies all over the dining room — seats, windows, everywhere. The bathroom was hot, filthy, and full of gnats too. The staff keeps changing, yet the same sanitation problems stay. At this point, it feels like no one in management cares at all. This place needs a complete reset or a serious inspection. I have pictures to prove but at this point I’m going to customer care for help because the store manager isn’t enough.
PP
Punk Princess
Oct 27, 2025
1.0
Restaurant was infested with gnats and the food was ice cold. Will never go here again
So gross 🤮🤢
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 7220 West 79th Street, Bridgeview, IL?
The drive-thru is open Monday to Friday from 6:30 AM to midnight and Saturday to Sunday from 7:00 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 7220 West 79th Street serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's mobile app or online at order.wendys.com.
What are the dining options available at this Wendy's?
This Wendy's location offers dine-in, drive-thru, takeout, and delivery where available. However, curbside pickup is not offered.
How can I provide feedback or contact this Wendy's location?
You can provide feedback via their Customer Care team through Live Chat or message on their Contact page, call 888-624-8140 or the location directly at (708) 563-0686, or fill out the Wendy's Customer Satisfaction Survey.
Are there nearby restaurants where I can eat breakfast before or after visiting Wendy's?
Yes, IHOP, a breakfast and brunch restaurant, is nearby and a good option for breakfast in the area.
What nearby places can help me with financial services while visiting Wendy's?
Nearby financial services include LibertyX Bitcoin ATM, TitleMax Title Loans, Huntington Bank, TCF Bank, and Haj Financial Inc.
Are there any nearby grocery or convenience stores near Wendy's for quick shopping?
Yes, ALDI USA supermarket and Walgreens pharmacy and convenience store are close to Wendy's for your shopping needs.
What are some nearby entertainment or recreational places customers might visit before or after Wendy's?
Customers can visit Bridgeview Park District Landmark, Lucky Cindy's cafe and smoothie bar, Redbox rental service, and Lacey's Place bar and arcade nearby.
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