Wendy's

3.8
901 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7220 West 79th Street, Bridgeview, IL
60455, United States

Hours

Reviews

3.8
901 reviews
5 stars
399
4 stars
207
3 stars
114
2 stars
45
1 star
136

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including flies and gnats in the dining area and food.

Customer Service

There were numerous complaints about rude and unprofessional staff, including managers, with some customers feeling disrespected.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of complaints.

Food Quality

Customers expressed dissatisfaction with food quality, including cold meals and undercooked items, while a few praised the freshness of certain items.

Service Speed

Several reviews mentioned slow service and long wait times, particularly during busy hours.
  • TL
    Terry Leach
    5 days ago
    1.0
    All the workers here are rude; bathroom has flies everywhere in it, this Wendy’s needs to be shut down; I’ll be calling corporate in the morning and osha.
  • EO
    Emmanuel Onofrei
    Dec 27, 2025
    5.0
    Excellent customer service from this crew, I forgot my 2 Medium fries and they were very accommodating, after coming back for them, gave two fresh new ones
  • EC
    Efren Carreno
    Dec 8, 2025
    1.0
    I’ve been giving this Wendy’s chance after chance all year, but I’m done. The cleanliness here is disgusting, and it never gets better. This time, gnats were actually inside my drink, and there were flies all over the dining room — seats, windows, everywhere. The bathroom was hot, filthy, and full of gnats too. The staff keeps changing, yet the same sanitation problems stay. At this point, it feels like no one in management cares at all. This place needs a complete reset or a serious inspection. I have pictures to prove but at this point I’m going to customer care for help because the store manager isn’t enough.
  • PP
    Punk Princess
    Oct 27, 2025
    1.0
    Restaurant was infested with gnats and the food was ice cold. Will never go here again So gross 🤮🤢
  • ND
    Nicole DeWinter
    Oct 25, 2025
    5.0
    Food was served fast and hot.

Frequently Asked Questions About Wendy's

Is 7220 West 79th Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 7220 West 79th Street, Bridgeview, IL?

The drive-thru is open Monday to Friday from 6:30 AM to midnight and Saturday to Sunday from 7:00 AM to midnight.