McDonald's

3.5
1411 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8611 S Harlem Avenue, Bridgeview, IL
60455, United States

Hours

Reviews

3.5
1,411 reviews
5 stars
557
4 stars
286
3 stars
209
2 stars
84
1 star
275

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold, stale, or improperly prepared items.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness Concerns

Several customers expressed concerns about the cleanliness of the restaurant and bathrooms, with reports of unsanitary conditions.

Inconsistent Hours

Many customers noted that the restaurant did not adhere to its advertised 24-hour service, leading to frustration.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, indicating that experiences can vary.
  • DL
    Darkangel Lucente
    Nov 6, 2025
    2.0
    I believe this McDonald's needs to be investigated because one worker Diane decides to tell my family they were using him even though we aren't and I don't think she has a right to be saying anything when she works at McDonald's a company I would not recommend this McDonald's at all
  • DV
    Diana Vergel
    Nov 5, 2025
    1.0
    Dirty restrooms and terrible service. I stood in front of the cash register for half an hour and nobody helped me, just because I look Hispanic. I'm an older person, and not all of us know how to use the machine outside. I'm so sorry that there are such ignorant people.
  • AS
    Ana Soto
    Oct 27, 2025
    2.0
    I give a two because this is the third time i ordered a spicy Mc chicken and idk if it’s just me or not but they aren’t spicy anymore what’s going on?
  • DS
    Dr. Slinky
    Oct 7, 2025
    1.0
    Ordered breakfast this morning and they gave me burnt hash browns and an old strawberry crème pie. They didn’t even try to properly make them. Horrible!
  • DM
    Don M
    Sep 26, 2025
    1.0
    It’s useless to order on these doordash and Uber Eats as the rest isn’t will not get it . It’s a shame you have to hold these restaurants hands …didn’t say anything McMuffin related ..these employees are just incompetent..blame the managers as well

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 8611 S Harlem Avenue in Bridgeview, IL?

McDonald's at 8611 S Harlem Avenue in Bridgeview, IL is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7 through platforms like McDelivery and supports same-day and no-contact delivery options.