McDonald's

3.6
1151 reviews
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Business Details

7701 South Harlem, Bridgeview, IL
60455, United States
(708) 701-2991
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7701 South Harlem, Bridgeview, IL
60455, United States

Hours

Reviews

3.6
1,151 reviews
5 stars
480
4 stars
215
3 stars
185
2 stars
97
1 star
174

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Service Quality

Feedback highlighted inconsistent service, with some staff being friendly while others were rude or unhelpful.

Food Quality

Numerous reviews mentioned cold or poorly prepared food, including complaints about old grease and hard items.

Cleanliness

Some customers praised the cleanliness of the restaurant, while others reported unsanitary conditions.

Speed of Service

Customers frequently noted slow service, particularly in the drive-thru, leading to frustration.
  • JK
    Js Kt
    Oct 1, 2025
    1.0
    Fries are bad Also they dnt take the orders well and they dnt understand what I order
  • CG
    carlos Gonzalez
    Sep 20, 2025
    4.0
    My sausage, egg, and cheese mcgriddle came with no egg or cheese.
  • CP
    Cleo Phillips
    Sep 16, 2025
    1.0
    I placed an order not even 5 minutes before I showed up to pick up my order in the drive-through they canceled my order because they are busy. And the manager gave me three different excuses because each excuse gave me was wrong and didn’t apply to me and it made no sense. Told me it’s a corporate thing and they can’t do anything about it and held his hands up like it’s not his problem. Then what’s the manager there for anyway. I want to know why his employee canceled my order. And he told me it was basically my fault that I picked it up too late. Sorry but I showed up before it was even ready. Try again lying with somebody else. Was no help at all. Couldn’t even help me place another order Because I’m there for food anyway, right? But instead, he shoos me away Wanting me to leave. I didn’t know that’s how we treat customers now. Amazing. Ha.
  • AC
    Anthony C
    Jul 19, 2025
    1.0
    This has got to be the slowest and least organized MacDonald's I've ever visited. The drive-thru is a total cluster anytime income through here. How long does it take to make a sausage and cheese biscuit?
  • GL
    Gal Center of Hope, LLC
    Jul 15, 2025
    5.0
    Good to be there!
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Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 7701 South Harlem, Bridgeview, IL?

The dine-in hours are Monday to Thursday from 5:00 AM to 11:00 PM, Friday 5:00 AM to 9:30 PM, Saturday 6:00 AM to 9:30 PM, and Sunday from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

Drive-thru hours are Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 or 6:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.