McDonald's

3.6
1157 reviews
Get DirectionsCallWebsite

Business Details

7701 South Harlem, Bridgeview, IL
60455, United States
(708) 701-2991
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7701 South Harlem, Bridgeview, IL
60455, United States

Hours

Reviews

3.6
1,157 reviews
5 stars
483
4 stars
217
3 stars
184
2 stars
97
1 star
176

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a frustrating experience.

Food Quality

Many reviews mentioned cold, stale, or poorly prepared food, with specific complaints about old grease and incorrect items.

Cleanliness

While some customers noted cleanliness in the restaurant, others reported unsanitary conditions and issues with food preparation.

Mixed Experiences

There were a few positive comments about friendly staff and good service, but these were overshadowed by the overall negative feedback.
  • IM
    irais macias
    Dec 6, 2025
    1.0
    We waited 20 min for a sandwich that we ordered drive-through. There was hardly any cars in line. By far the worst service we’ve encountered for McDonald
  • JI
    Joanna Israel
    Nov 28, 2025
    1.0
    My thing about bad service I received here is it’s annoying and irritating when the person speaking and taking my money has a bad attitude like if you’re not happy to do the job for pay take your behind home and let someone else do it.. I hate receiving bad customer service
  • JK
    Js Kt
    Oct 1, 2025
    1.0
    Fries are bad Also they dnt take the orders well and they dnt understand what I order
  • CG
    carlos Gonzalez
    Sep 20, 2025
    4.0
    My sausage, egg, and cheese mcgriddle came with no egg or cheese.
  • CP
    Cleo Phillips
    Sep 16, 2025
    1.0
    I placed an order not even 5 minutes before I showed up to pick up my order in the drive-through they canceled my order because they are busy. And the manager gave me three different excuses because each excuse gave me was wrong and didn’t apply to me and it made no sense. Told me it’s a corporate thing and they can’t do anything about it and held his hands up like it’s not his problem. Then what’s the manager there for anyway. I want to know why his employee canceled my order. And he told me it was basically my fault that I picked it up too late. Sorry but I showed up before it was even ready. Try again lying with somebody else. Was no help at all. Couldn’t even help me place another order Because I’m there for food anyway, right? But instead, he shoos me away Wanting me to leave. I didn’t know that’s how we treat customers now. Amazing. Ha.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 7701 South Harlem, Bridgeview, IL?

The dine-in hours are Monday to Thursday from 5:00 AM to 11:00 PM, Friday 5:00 AM to 9:30 PM, Saturday 6:00 AM to 9:30 PM, and Sunday from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

Drive-thru hours are Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 or 6:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.