Chipotle Bridgeview 87th & Harlem is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers complained about consistently small portion sizes, often feeling that they were not receiving the amount of food they paid for.
Customer Service
Many reviews highlighted poor customer service, with employees being rude or unhelpful, and some customers feeling disrespected.
Cleanliness
Several customers noted that the location was dirty and unkempt, which contributed to a negative dining experience.
Management Issues
Feedback indicated that management practices were a significant concern, with reports of stingy portioning and unprofessional behavior from staff.
Food Quality
Customers reported issues with food quality, including undercooked ingredients and items being out of stock.
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Rhia Linders
3 days ago
1.0
I asked if I could use more than one of my rewards in the same order. I was told “I’m not sure you can try,” so I tried to add three. The third rewards coupon did not work.
So, I asked for any coupons to be removed so that I could add the one that I want. She looked like a deer in the headlights repeatedly telling me not all of the coupons are being added and that she can’t add more. So, I kept politely asking for her to remove any coupons in different ways, hoping she would finally understand.
Another lady from a different section jumped in with “Listen to me. You cannot add more.” I politely interjected. She said “No, listen. Listen you cannot add more than one coupon per entre.”
Lady.
You needed to stay in your lane. If YOU had LISTENED or stayed in your lane you would have realized I was asking for the opposite of what you called yourself interjecting and lecturing me on in front of a whole bunch of people while holding up the line.
As soon as YOU LISTENED you realized you had made a foul of yourself.
And, when I looked at my partner after the coupons were finally removed you said “don’t make that face I wasn’t trying to be rude or mean.”
You should have stayed in your lane or listened.
And no, you don’t get to tell me I’m not allowed to facially express my frustration with your attitude with someone else. I was polite the entire time. You were not.
Update: I checked the receipt. The reason the third rewards coupon wasn’t added as she said it would was because they didn’t add the third entre to the order.
They lost out. Had they not been so focused on lecturing me they would have noticed their mistake.
Let this be a lesson for you.
AM
Ahmed sami Mohsen
6 days ago
1.0
I ordered double chicken and they barely gave me one scoop 😭
JG
Joseph Gravelli
Jan 2, 2026
1.0
Terrible service left my girls tortillas on the dirty counter no ice in the pop flat pop ignorant stuff do not come here save your money go somewhere else this is the last time I go to these establishments I’ve just had it
MM
Myles McGhee
Dec 27, 2025
2.0
This location sucks. There’s a lady there you would think the food personally comes out her check. She gives half a scoop of everything and asking for a regular amount is double.
MS
Mohammad Shayeb
Dec 3, 2025
1.0
The cheapest place I’ve ever visited. I have been to a lot of Chipotle Places and never felt disrespected by this location and to be exact the Hispanic young boy. I asked for a chicken bowl and he barely added rice which I didn’t make a big deal then I asked for chicken, he literally put half of the spoon. I asked him if he can add more since I’m paying for the bowl. I know I didn’t ask for extra. Guess what he did after I asked him??? He picked one small piece chicken yes one small piece and added it to the bowl. You feel he’s paying out of his pocket for it. I asked him, are you serious and his response was oh yes. Then I said well you can keep it and I walked away. This kind of employee shouldn’t be working in this place because I will never go back to this location ever again.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill at Bridgeview 87th & Harlem?
Chipotle Bridgeview 87th & Harlem is open daily from 10:30 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Bridgeview, IL?
Chipotle is located at 8813 S. Harlem Ave, Bridgeview, IL 60455.
What types of food does Chipotle Mexican Grill offer at this location?
They offer customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
Does Chipotle Bridgeview offer online ordering and delivery services?
Yes, they provide in-store pickup and delivery options including online ordering through their app and website.
How can I contact Chipotle Bridgeview via email or phone?
You can email them at IL.3047.Bridgeview@chipotle.com or call at +1 708-598-1555.
Can I earn rewards or get exclusive offers at Chipotle Bridgeview?
Yes, by signing up for Chipotle Rewards, you can earn free food and get exclusive offers.
What nearby places can I visit before or after dining at Chipotle Bridgeview?
Nearby you can visit Vida Boba Cafe for smoothies and bubble tea, Halloween City for party supplies and costumes, or Hobby Lobby for arts and crafts.
Are there banks or ATMs nearby Chipotle Mexican Grill Bridgeview?
Yes, there are U.S. Bank branches and ATMs as well as a LibertyX Bitcoin ATM close to the restaurant.
What fitness centers are near Chipotle at 8813 S. Harlem Ave?
Nearby fitness options include Charter Fitness, Cardinal Fitness of Bridgeview, and Planet Fitness.
Does Chipotle Mexican Grill at Bridgeview support the LGBTQ community?
Yes, the location welcomes LGBTQ customers and is inclusive in their services.