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McDonald's

3.3
(605 reviews)

Business Details

285 W Front St, Braidwood, IL
60408, United States
(815) 458-0802
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
285 W Front St, Braidwood, IL
60408, United States

Hours

Reviews

3.3
605 reviews
5 stars
208
4 stars
102
3 stars
98
2 stars
56
1 star
141

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect orders and missing items.

Customer Service

Many reviews highlighted rude and unhelpful staff, particularly during evening shifts.

Food Quality

Several customers complained about cold, stale, or poorly prepared food.

Management Issues

Management was often described as unresponsive or rude, contributing to a negative experience.

Service Speed

Customers noted slow service, especially during busy hours or late at night.
  • CM
    Cassidy mrozek
    Feb 24, 2026
    1.0
    First a floating object in my drink , then none of my burgers had the correct condiments. Every time I say extra Onions they put NONE.
  • JR
    Jim Rowell
    Feb 19, 2026
    3.0
    Hot food.
  • DL
    david lemons
    Jan 18, 2026
    2.0
    Always getting orders wrong most workers are not friendly
  • DM
    Douglas Money
    Jan 5, 2026
    5.0
    Early morning drive through was fast friendly and correct.
  • BS
    Brittany Sanchez
    Dec 28, 2025
    1.0
    I had a very disappointing experience at this McDonald’s location. The order taker was extremely rude and rushed me while I was placing my order, not even allowing me to finish speaking. On top of that, my orders from this location are frequently messed up. The customer service here is consistently poor, and it’s frustrating to spend hard-earned money only to receive this level of service. I would not recommend this location. Very sad experience overall.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Braidwood, IL?

McDonald's in Braidwood is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location have a drive-thru service?

Yes, the McDonald's at 285 W Front St offers drive-thru service from 5:00 AM to 11:00 PM every day.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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