Oberweis Ice Cream and Dairy Store

Reviews

• WC

  William Crane

  3 days ago
  5.0
  Great ice cream. A little pricey. But great ice cream
• SF

  Star Fish

  4 days ago
  1.0
  We placed an order at the drive through for a few items, which included a large $9.99 sundae for my daughter. After getting home and realizing we received a small one scoop sundae and paid for the large, I called. The person I spoke to was very kind, confirmed a large sundae is to have 2 scoops, apologized, and was very empathetic. She communicated understanding how frustrating that would be. I agreed to drive back to the store for them to make it correctly. She asked my name and told me to just bring the product or receipt. I returned with both, gave her my receipt, she apologized and communicated my name to the employee dishing out the ice cream, who then asked if I brought the (small) sundae back. The window employee asked me for it, I handed it to her, she set it onto the counter for a few seconds, then placed it into the tub of dirty dishes. Really?! I drove all the way back for my daughter’s sundae to be replaced as the large I paid for to begin with,, set my ice cream aside at home, for Oberweis to fix their mistake and then they take the small sundae back to throw it away. Oberweis didn’t make it better. They made it worse, because now I’m very upset that this is the way I’m treated as a paying customer. They couldn’t send the small sundae with me for my inconvenience of driving all the way back to fix their error? I expressed my frustration that they took it back to throw it away & the ice cream server said I’m sorry. Our policy is we usually take the product back. This poor customer service did not sit well with me. I’m beyond upset. I wouldn’t be upset if the ice cream server wasn’t acting so petty for having to fix the mistake.
• OJ

  ogbobbie Johnson

  Feb 21, 2026
  5.0
  Best location I ever visited. The staff (Emery) will always be a reason to return. Super professional but most obvious friendly and customer approved. Thank you for serving us daily.
• ZS

  Zana Switzer

  Jan 19, 2026
  5.0
  A Waffle Cone Worth the Hype (and the Calories) 🍦🍎 If you’re looking for a "guaranteed win" for the family, Oberweis is basically the gold standard of ice cream parlors. We stopped in, and it’s safe to say the "diet" was officially put on a temporary hiatus. The Main Event: I went for a double scoop of the Apple Pie Ice Cream in a waffle cone. Let me tell you: it was to die for. • The Flavor: It didn’t just taste like "apple flavoring"—it felt like someone took a homemade, blue-ribbon pie and swirled it into the creamiest ice cream imaginable. • The Cone: You can tell when a waffle cone is fresh, and this one had that perfect, buttery crunch that held up to a double scoop without a structural meltdown. The "Power Reviewer" Take: Oberweis always feels a bit more "premium" than your average scoop shop. The atmosphere is clean, nostalgic, and perfect for a quick family treat. While it’s definitely an indulgence, the quality of the dairy here is undeniable. You can taste the difference that high-quality ingredients make. The Verdict: It’s a huge hit for kids and adults alike. If the Apple Pie flavor is on the menu when you visit, don't overthink it—just order it. Pro-Tip: If you’ve never had their milk in the glass bottles, grab one to go. It’s a total game-changer for your morning coffee or cereal.
• SN

  Sandi D (Negra)

  Dec 7, 2025
  5.0
  Very kind ppl

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