McDonald's

3.1
1766 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1180 N Kinzie Ave, Bradley, IL
60915, United States

Hours

Reviews

3.1
1,766 reviews
5 stars
485
4 stars
319
3 stars
332
2 stars
171
1 star
459

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with long wait times in both drive-thru and in-store orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested.

Food Quality

Numerous complaints were made about food being served cold, stale, or improperly cooked.

Customer Service

While some customers praised friendly staff, many others reported rude service and a lack of professionalism from employees.

Cleanliness

The cleanliness of the location was inconsistent, with some customers noting dirty tables and play areas.
  • BB
    brenden brown
    Dec 21, 2025
    1.0
    2 worker’s came to deliver my food to my table I told the 2 workers instead of the one that came to deliver it, that I was missing my 4 cups they proceeded to stare at my plate and walk away and never came back.
  • RM
    Richard Milton
    Dec 16, 2025
    4.0
    I always get the steak egg and cheese bagel. It's the bomb!
  • BB
    beatsfromthecosmos
    Dec 13, 2025
    3.0
    Food always hot and get napkins but mostly days they are soo slow I could go in grocery store go to deli come back and 1 car moved.
  • AM
    Adal Medina
    Dec 2, 2025
    5.0
    Went in for a pick up and they are almost always on it I would say 90% of the time. When I do wait its no longer than 5 min which is rare. I hope the staff keeps up the great work💪 Although the bathrooms could use more clean up it tends to be on the dirty side more than not. Other than that the speedy customer service and meal preparation is 100% worth it🔥
  • AA
    Aubrey
    Nov 29, 2025
    1.0
    Awful location!! My coke was half filled with no ice fries cold, nuggets stale and half filled fries. $20 bucks spent for a shitty experience! Called to get it fixed and she hung up on me. Two workers working tonight..no line and couldn’t fix my order due to their lack of patience!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Bradley, IL?

McDonald's in Bradley, IL is open from 5:00 AM to 11:00 PM Monday through Thursday, and from 4:30 AM to 11:00 PM on Friday through Sunday.

What are the delivery hours for McDonald's in Bradley?

Delivery service is available from 5:00 AM to 11:30 PM Monday through Thursday, from 5:00 AM to 3:59 AM on Friday, and from 4:00 AM to 3:59 AM on Saturday, and from 4:00 AM to 11:30 PM on Sunday.