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McDonald's

3.1
(1771 reviews)

Business Details

1180 N Kinzie Ave, Bradley, IL
60915, United States
(815) 937-1180
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1180 N Kinzie Ave, Bradley, IL
60915, United States

Hours

Reviews

3.1
1,771 reviews
5 stars
486
4 stars
319
3 stars
332
2 stars
171
1 star
463

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food temperature, including cold and undercooked items, as well as incorrect orders.

Service Speed

Customers frequently mentioned long wait times, both in the drive-thru and for curbside pickup, with some experiencing delays of over 20 minutes.

Customer Service

Feedback highlighted a mix of positive and negative experiences with staff, including friendly service from some employees but also reports of rudeness and unprofessional behavior from others.

Cleanliness

Several reviews pointed out cleanliness issues, particularly in the bathrooms and dining areas, with some customers expressing concern over unsanitary conditions.
  • ER
    Emma Raymond
    3 days ago
    1.0
    Probably the rudest and slowest service I have ever received, I won’t come back.
  • NP
    Norma Prather
    Feb 24, 2026
    1.0
    The food was warm not hot!!
  • MB
    matthew barrion
    Feb 21, 2026
    1.0
    Fries were cold..and Sandwiches were Cold.
  • GG
    Gracynautumn
    Jan 30, 2026
    1.0
    We ordered at the Kiosk and paid. We waited 25 minutes for our food, when we finally asked if it was ready, they acted like they didn't even have our order number. I told her I was literally looking at our order number on the screen. We finally got it but they gave us the wrong sauce and they forgot my burger. On top of that the lady was kinda rude, I will not be returning.
  • EM
    Elias Montoya
    Jan 13, 2026
    3.0
    Cleanliness tends to be the big issue here. Especially in the afternoons. Lobby and restrooms always almost never kept up. Food is hit or miss.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Bradley, IL?

McDonald's in Bradley, IL is open from 5:00 AM to 11:00 PM Monday through Thursday, and from 4:30 AM to 11:00 PM on Friday through Sunday.

What are the delivery hours for McDonald's in Bradley?

Delivery service is available from 5:00 AM to 11:30 PM Monday through Thursday, from 5:00 AM to 3:59 AM on Friday, and from 4:00 AM to 3:59 AM on Saturday, and from 4:00 AM to 11:30 PM on Sunday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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