McDonald's

3.1
1754 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1180 N Kinzie Ave, Bradley, IL
60915, United States

Hours

Reviews

3.1
1,754 reviews
5 stars
480
4 stars
318
3 stars
330
2 stars
171
1 star
455

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported receiving incorrect orders or missing items, leading to frustration.

Service Speed

Customers frequently mentioned slow service, particularly in the drive-thru and during mobile orders.

Food Quality

Numerous reviews highlighted issues with food temperature and freshness, with complaints about cold or improperly cooked items.

Customer Service

Mixed feedback on staff behavior; while some praised friendliness, others reported rudeness and lack of professionalism.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, particularly in the bathrooms and play areas.
  • DD
    DR0101
    Nov 16, 2025
    1.0
    Overpriced trash. The employees are great. But it's McDonald's. I'd never recommend this place.
  • TJ
    Taya Jonws
    Nov 12, 2025
    1.0
    I go to this mcdonald’s because it’s closest to my house. however when I order a KETCHUP ONLY burger… I. Do. Not. Want. Onions. ??? & idk where they got that I did. this isn’t the first time it’s happened either.
  • JS
    Joshua Studdard
    Nov 5, 2025
    2.0
    Very disappointing. We ordered breakfast curbside. We had 2 pancake breakfasts but when we got back to our hotel, they had only put 1 syrup and fork in the bag. We don't have any utensils or extra syrup at the hotel. Plus, no napkins in the bag and no straws for our drinks. And the coffee they put in the bottom of the bag spilled some. Also, it took forever to get our food, probably 10 minutes
  • ND
    Nick Davies
    Nov 3, 2025
    1.0
    It's as if the night crew didn't care what they put out, pop had 3 total ice cubes and was 3 inches from being full, fries were straight from the fridge, and I took one bite of the mcdouble and I almost puked. I almost feel bad putting this in the garbage can because I don't want a poor raccoon or possum to eat this
  • PM
    Paula Moreno
    Nov 2, 2025
    1.0
    Playing Mexican music..Ma ager it dressed like one.. Big Mac. Cold All FF cold old..Missing parts if ordered... That's a work place...not a party place...

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Bradley, IL?

McDonald's in Bradley, IL is open from 5:00 AM to 11:00 PM Monday through Thursday, and from 4:30 AM to 11:00 PM on Friday through Sunday.

What are the delivery hours for McDonald's in Bradley?

Delivery service is available from 5:00 AM to 11:30 PM Monday through Thursday, from 5:00 AM to 3:59 AM on Friday, and from 4:00 AM to 3:59 AM on Saturday, and from 4:00 AM to 11:30 PM on Sunday.