Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Taking my money and then telling me you do not have what I bought and refusing to give me. My money back is stealing. Regardless of how you make policies or what you typically do is all corporate double speak. It is theft. All anybody in this community expects is for you to be slightly better than McDonald's and you guys managed to fail miserably.
AC
Andrew Crum
Apr 9, 2026
4.0
I originally accidentally placed an order here back on March 18 2026 and was not able to pick it up because I wasn’t near that location. Today April 9 2026 I was in the area and decided to stop by to see if I could get my order I placed 3 weeks ago. I explained the situation to them and they had it made for me.
LS
Lauren Smarjesse
Mar 25, 2026
1.0
Placed a mobile order for breakfast, showed up and was told my items were out of stock. Was told to cancel the order in the app, but they had processed it on their end so I couldn’t. Got the run around for 2 days, repeatedly telling me I needed to just take a replacement meal. Was incredibly stressful and frustrating, was told conflicting info by staff multiple times. Felt handled very unprofessionally.
DD
Diana
Mar 18, 2026
5.0
Bryant the manager is amazing 🥲 he make our day !
Finally a good manager in a Wendy’s in town ❣️
Don’t forget to buy your Frosty key tag 🏷️
JJ
Joshua Johnson
Feb 18, 2026
1.0
Their drive thru line is always too long and it always seems like the employees don't know what they're doing or they're busy with other things. Also, I went through the drive thru tonight and their credit card reader didn't work. They said the problem was with my card, but I immediately went to Culvers and it worked just fine there. This Wendy's is poorly run, has bad service, and seems to be understaffed. Definitely reduces my chances of going back
What are the operating hours for Wendy's in Bourbonnais, IL?
Wendy's in Bourbonnais, IL is open daily from 7:00 AM to 1:00 AM.
Does the Bourbonnais Wendy's location offer drive-thru service?
Yes, this Wendy's location has drive-thru service available every day from 7:00 AM to 1:00 AM.
Can I order Wendy's food for delivery near Bourbonnais, IL?
Delivery is available through the Wendy's app or website at order.wendys.com by entering your delivery address in the 'Get It Delivered' field.
Is breakfast served at Wendy's in Bourbonnais?
Yes, this Wendy's serves breakfast including combos, sandwiches, coffee, and sides. Visit order.wendys.com or the mobile app to see the breakfast menu for this location.
How can I provide feedback or contact the Wendy's location in Bourbonnais?
You can contact Wendy's Customer Care via their Contact page or call (815) 932-6681 to reach the Bourbonnais location directly.
What payment options are accepted at Wendy's Bourbonnais?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa at this location.
Where can I find Wendy's menu and pricing for Bourbonnais location?
Menu and pricing can be viewed at https://menu.wendys.com/ after selecting the Bourbonnais location to see local prices.
Are there any nearby pizza restaurants to Wendy's in Bourbonnais?
Yes, Monical's Pizza and Nancy's Pizza are nearby, offering great options if you're in the mood for Italian or pizza after your visit to Wendy's.
What other food options are close to Wendy's in Bourbonnais?
Nearby options include MrBeast Burger for burgers and Sweet Street for bakery and candy treats, perfect for trying different foods or grabbing dessert.
How can nearby places like Walgreens and UPS Access Point help when visiting Wendy's in Bourbonnais?
Walgreens offers pharmacy and convenience items if needed before or after your meal, while the UPS Access Point nearby allows for convenient shipping or package pickup during your visit to Wendy's.
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