Service Issues
Many customers reported rude staff, slow service, and frequent order mistakes, leading to frustration.
Food Quality
Several reviews mentioned cold, poorly prepared, or incorrect food items, with some customers expressing disappointment in the overall quality.
Kiosk Experience
Customers expressed dissatisfaction with the reliance on kiosks for ordering, feeling it was impersonal and often led to longer wait times.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.