Taco Bell

3.5
574 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2036 State Route 50 North in Bourbonnais. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2036 State Route 50 North, Bourbonnais, IL
60914, United States

Hours

Reviews

3.5
574 reviews
5 stars
225
4 stars
106
3 stars
98
2 stars
41
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and unprofessional behavior from management.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others complained about cold, poorly made, or missing items.

Order Accuracy

Frequent issues with order accuracy, including wrong items and missing ingredients, leading to customer dissatisfaction.

Service Speed

Service speed is often slow, with many customers reporting long wait times both in-store and for drive-thru orders.

Kiosk Experience

Customers expressed frustration with the reliance on kiosks for ordering, finding it impersonal and inefficient.
  • DB
    Devrajsinh Bhati
    Jan 5, 2026
    1.0
    I think the owner of this place is not interested in running the business. 1,"I ordered a vegetarian taco and a vegetarian Mexican Pizza through the drive-thru at this location, specifying no meat due to an allergy, and i tell her that many time 2. They are not friendly, so rude ! 3.When I received my food, both items had beef. This is a serious health concern for someone with my allergy. The mistake with my order was disappointing and potentially dangerous. I hope the staff can be more careful with allergy-related orders in the future." 4.While placing an order, I felt like no one was listening to me, so I had to ask several times Can you hear me....????? Very rude staf It feels like nothing more than a waste of time.
  • BD
    Ben Dover
    Jan 1, 2026
    1.0
    go to taco bell ask for 3 nacho fries gets back home 1. they aren’t even full 2.they have no nacho dust on the and then i hate the fact im in the drive thru and they make me pull to the front by the doors so there wait time isn’t as long as the rest of the taco bell’s around town
  • NB
    Neville Boone
    Dec 27, 2025
    5.0
    Good Food Good customer service
  • AB
    Alexis Burns
    Dec 19, 2025
    1.0
    The nighttime manager that was working 12/19/25 at 7:30 at night is a disgustingly rude person me and my family came in and we order at the kiosk and when we went to pay the kiosk kept declining our cards we tried 3 cards (all had money on them) and they all wouldn't work so they moved us to the register at the counter and the cashier was very nice and tried to help us but the register also kept declining so the cashier had the manager come up and she was rude to us and her cashier, and didn't even try to fix the register and pretty much called my sister stupid and broke then she yelled at us to just use cash. She is a sorry excuse for a manager and we will not be returning.
  • AH
    Antonio Horton
    Dec 12, 2025
    1.0
    Not sure if the owner or operator is aware of this, but the employees are closing the store way earlier than the closing time and hiding. I came On December 12 at 1:35am and they were already closed, I pulled to the window to see if anyone was there and honked to possibly get someones attention. It appeared to be no one there but when I pulled a little bit more foward to see more into the store and there was an I seen an employee standing off to the side waiting until I pulled off ao he wouldn’t have to help me. The closing times listed says 2:00pm. Now I just wasted my time and gas for NOTHING!! I will be going back to the store during the day time to file a complaint because if you close at 1:30am have that listed and not 2:00pm

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 2036 State Route 50 North in Bourbonnais?

The drive-through is open from 7:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 7:00 AM to 3:00 AM on Friday and Saturday.

What payment methods are accepted at this Taco Bell location?

This Taco Bell accepts American Express, Cash, Discover, MasterCard, and Visa.