Taco Bell

3.5
577 reviews

Business Details

(815) 936-7475

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2036 State Route 50 North in Bourbonnais. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2036 State Route 50 North, Bourbonnais, IL
60914, United States

Hours

Reviews

3.5
577 reviews
5 stars
225
4 stars
106
3 stars
99
2 stars
41
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported rude staff, slow service, and frequent order mistakes, leading to frustration.

Food Quality

Several reviews mentioned cold, poorly prepared, or incorrect food items, with some customers expressing disappointment in the overall quality.

Kiosk Experience

Customers expressed dissatisfaction with the reliance on kiosks for ordering, feeling it was impersonal and often led to longer wait times.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • GW
    Gene West
    Jan 17, 2026
    3.0
    It's becoming more computers doing work then people and this actually slows the process down. More people less computers.
  • MD
    Marisa Donnelly
    Jan 14, 2026
    1.0
    Tired of getting my order wrong. Manager even makes it wrong, and was rude too. Also, prices are waaaayyyy too high now!! How the heck are you gonna charge $67 for a few crunchy tacos, quesadilla, 2 burritos, and a crunch wrap?!? And it was all cold and tasted like it was sitting in your public toilet for 12 hours. Y'all serving JAIL FOOD!! That's what y'all serving!! Never again, Taco Bell!!
  • DB
    Devrajsinh Bhati
    Jan 5, 2026
    1.0
    I think the owner of this place is not interested in running the business. 1,"I ordered a vegetarian taco and a vegetarian Mexican Pizza through the drive-thru at this location, specifying no meat due to an allergy, and i tell her that many time 2. They are not friendly, so rude ! 3.When I received my food, both items had beef. This is a serious health concern for someone with my allergy. The mistake with my order was disappointing and potentially dangerous. I hope the staff can be more careful with allergy-related orders in the future." 4.While placing an order, I felt like no one was listening to me, so I had to ask several times Can you hear me....????? Very rude staf It feels like nothing more than a waste of time.
  • BD
    Ben Dover
    Jan 1, 2026
    1.0
    go to taco bell ask for 3 nacho fries gets back home 1. they aren’t even full 2.they have no nacho dust on the and then i hate the fact im in the drive thru and they make me pull to the front by the doors so there wait time isn’t as long as the rest of the taco bell’s around town
  • AB
    Alexis Burns
    Dec 19, 2025
    1.0
    The nighttime manager that was working 12/19/25 at 7:30 at night is a disgustingly rude person me and my family came in and we order at the kiosk and when we went to pay the kiosk kept declining our cards we tried 3 cards (all had money on them) and they all wouldn't work so they moved us to the register at the counter and the cashier was very nice and tried to help us but the register also kept declining so the cashier had the manager come up and she was rude to us and her cashier, and didn't even try to fix the register and pretty much called my sister stupid and broke then she yelled at us to just use cash. She is a sorry excuse for a manager and we will not be returning.

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