Papa Johns Pizza

Reviews

• IR

  Isaiah Rodriguez

  Feb 25, 2026
  1.0
  My physicians office put in an order for both our clinic floors only for their driver to deliver only one order to our facility and not for our other floor. I figured it might’ve been an accident so I called back to ask about the status only for an operator to tell us that we should know better than to just leave suite numbers instead of “leaving detailed description as to who is supposed to receive it” I tried explaining to him that our suite numbers are divided by floors with a receptionist for each one and that it should’ve been given to someone at the front desk instead of someone standing by it. The operator told me if I was gonna continue going back and forth with him he was gonna hang up on me. I explained to him STILL very politely that I feel it is our privilege as customers to have our food delivered to us in a professional matter only for him to hang up on me mid sentence. Absolutely horrible service!!! The unprofessionalism at this location is on 1,000,000!🔥😡😤
• M7

  mfleet 78

  Feb 14, 2026
  4.0
  Service was polite and swift. Cheesesticks were perfect
• DM

  Dylan McIntyre

  Jan 25, 2026
  1.0
  It's 11:55 on saturday night trying to pick up pizza and they are refusing service an hour and five minutes before close?
• CV

  Cassidy Vera

  Jan 10, 2026
  5.0
  Get the app and sign up for text alerts for deals.
• JG

  Johnny Gibbons

  Dec 5, 2025
  2.0
  I wanted to take advantage of the any topping $10 deal they have going right now, cuz it's pretty decent. I'm disabled though and delivery is extremely expensive (The cost of the pizza I wanted would have been double). I called the Papa John's corporate customer service number, and I asked if I could order a pizza for pickup and then they would bring it out to my car for me If I drove through the store and parked my car in front. The customer service rep told me that was no problem, all I had to do is order my pizza on the app and then call the store when I showed up to get the pizza delivered out to my car for no extra cost. That seemed reasonable enough, I was even going to give the person who delivered the pizza to my car a small tip. The corporate customer service also gave me the phone number to call the store directly. It was 3:00 a.m. on December 5th btw. After I hung up with the corporate customer service, I decided to call the store just to make sure it was okay with them. I asked The person that answered at their store if I could order my pizza and pay for it in the app And then call them and tell them when I was outside So they could bring the pizza out to me and put it in the car. THEY SAID IT WOULD MOST LIKELY BE TOO BUSY TO DO THAT WHEN I WANTED TO PICK UP THE PIZZA. So they refused. I decided to call Little Caesars in Kankakee, and they said they would have no issue with bringing the pizza out to me as long as I called them when I arrived. The pizza was also $1 cheaper at Little Caesars, and the quality was about the same, as well as the toppings. I'm familiar with the taste difference of Papa John's versus Little Caesars as well ( I know what to expect from Papa John's; It definitely isn't my favorite place to locally to order pizza, but the deal was decent, and I wanted to try something different) I was more than happy with the pizza got from Little Caesars and the service was a thousand times better than the service I got from Papa John's; That place will definitely be crossed off my list permanently because i felt that they were being lazy and losing my service because of it). All in all, I was actually kind of happy that Papa John's treated me like crap because I was more than satisfied with my Pizza from Little Caesars, and their pizza had stuffed crust, And the pizza from Papa John's would not have.

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