Papa Johns Pizza

3.4
239 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Bourbonnais, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Bourbonnais pizza for any occasion. Call us for pizza delivery in Bourbonnais or stop by 195 N. KENNEDY DR for carryout to order the best pizza in Bourbonnais, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
195 N. KENNEDY DR, Bourbonnais, IL
60914, United States

Hours

Reviews

3.4
239 reviews
5 stars
94
4 stars
36
3 stars
30
2 stars
21
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unresolved complaints.

Order Accuracy

Many customers reported issues with incorrect orders, leading to dissatisfaction.

Delivery Issues

Frequent complaints about delayed deliveries and problems with the delivery service, particularly with DoorDash.

Food Quality

Mixed feedback on food quality, with some praising it while others noted undercooked or cold pizzas.

Cleanliness

Concerns raised about cleanliness and food handling practices at the location.
  • TM
    Traca Mcbride
    3 days ago
    1.0
    THE WORST experience I've ever had anywhere ever! I accidentally placed my order for the wrong pick up time. Instead of handing me my cold pizza (which would've been ENTIRELY my own problem) the lady told me they threw it out & refused to remake. Yes they refunded the money, but was treated so obnoxiously rude. There's a million other pizza places to choose from, especially around here. ANY other option would be better. This was my first & last experience. I've never been so mad i had to leave my review before leaving the parking lot.
  • CB
    Chrystal Burich
    Nov 5, 2025
    1.0
    I preordered pizzas to be delivered for a lunch reward for a kindergarten class. The pizza was supposed to be delivered at 11:15. At 11:40 the pizzas were still not there. I called the store and was accused they of being rude because I inquired why they didn’t inform me they didn’t have a delivery driver during the day and were relying on DoorDash. I cancelled the order and asked that my money be refunded.
  • TR
    Tammy Rawlings
    Oct 18, 2025
    5.0
    Friendly workers....great service from some employees...drivers are friendly and give great service
  • CZ
    Carla Zunke
    Oct 17, 2025
    1.0
    I called to place a delivery order, and entered my card info into the automated system and then they said my card got declined when I got money in my bank account. The guy hung up on me twice when I am trying to get answers and just get my food delivered. I currently don't have a car and can't go in person. Now they got my money and I got no food. The worst customer service possible. And I tip. Knowing my luck they are the ones that hacked my last bank card. Once I get my money back I will NEVER do business with these rude and unhelpful people ever again.
  • DH
    David Havana
    Oct 2, 2025
    5.0
    Super

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for Papa Johns Pizza in Bourbonnais?

Papa Johns Pizza in Bourbonnais is open from 9:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.

Does Papa Johns Pizza offer delivery services?

Yes, Papa Johns Pizza offers delivery services with no-contact delivery options available.