Panera Bread

4.0
681 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Bourbonnais is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1694 North State Road 50, Bourbonnais, IL
60914, United States

Hours

Reviews

4.0
681 reviews
5 stars
348
4 stars
158
3 stars
75
2 stars
29
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, especially in the drive-thru, with long wait times and incorrect orders.

Food Quality

While some customers enjoyed the food, many expressed disappointment with portion sizes, food temperature, and quality, including issues like hair in food and incorrect items.

Cleanliness

Several reviews mentioned dirty dining areas and restrooms, indicating a need for better cleanliness standards.

Customer Service

Mixed feedback on staff friendliness; some praised the service while others reported rude behavior and lack of assistance.

Pricing Concerns

Many customers felt the food was overpriced for the quality and portion sizes received.
  • TW
    Thomas Woodall
    Dec 15, 2025
    3.0
    The chili was great. The bread we received was hard as hell, and they don't offer crackers ..
  • TM
    Teagan McCue
    Dec 12, 2025
    1.0
    Took so long to get my food
  • RC
    RaRa Cruz
    Nov 9, 2025
    5.0
    They are absolutely amazing here!!! The app was down but they still accommodated and honored the app deals. The cashier was super nice as well as the manager Maricela!! Superb customer service!! The food was fresh and delicious. I got the French Dipper and Broccoli and Cheddar Soup. I have to say this sandwich is my new favorite!!! So full of flavor and incredibly delicious. The soup was hot and very yummy and comforting especially today with the first day of winter weather. They were very busy and working incredibly hard to get everyone accommodated quickly as possible since the app was experiencing a glitch. Thank you so much for putting in such hard work and thank you Maricela for your help and having such an amazing team!!!
  • AM
    Alondra Morales
    Oct 31, 2025
    1.0
    I was completely disgusted with my experience. I found a hair in my food, absolutely unacceptable! It completely ruined my appetite.
  • MS
    MaryJeanne St.Aubin
    Oct 26, 2025
    5.0
    Always something different and delicious

Frequently Asked Questions About Panera Bread

Does Panera Bread in Bourbonnais accept reservations?

No, Panera Bread in Bourbonnais does not accept reservations.

What are the operating hours for Panera Bread in Bourbonnais?

Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.