Panera Bread

4.0
675 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Bourbonnais is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1694 North State Road 50, Bourbonnais, IL
60914, United States

Hours

Reviews

4.0
675 reviews
5 stars
345
4 stars
157
3 stars
74
2 stars
29
1 star
70

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were numerous complaints about portion sizes being small and food quality declining.

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with long wait times for orders.

Cleanliness

Several reviews mentioned dirty dining areas and restrooms, indicating a need for better cleanliness standards.

Pricing

Many customers found the prices to be high relative to the portion sizes and quality of food received.

Customer Service

Mixed feedback on staff friendliness; some praised the service while others reported rude interactions and order mistakes.
  • RC
    RaRa Cruz
    Nov 9, 2025
    5.0
    They are absolutely amazing here!!! The app was down but they still accommodated and honored the app deals. The cashier was super nice as well as the manager Maricela!! Superb customer service!! The food was fresh and delicious. I got the French Dipper and Broccoli and Cheddar Soup. I have to say this sandwich is my new favorite!!! So full of flavor and incredibly delicious. The soup was hot and very yummy and comforting especially today with the first day of winter weather. They were very busy and working incredibly hard to get everyone accommodated quickly as possible since the app was experiencing a glitch. Thank you so much for putting in such hard work and thank you Maricela for your help and having such an amazing team!!!
  • AM
    Alondra Morales
    Oct 31, 2025
    1.0
    I was completely disgusted with my experience. I found a hair in my food, absolutely unacceptable! It completely ruined my appetite.
  • MS
    MaryJeanne St.Aubin
    Oct 26, 2025
    5.0
    Always something different and delicious
  • ET
    Emma T
    Oct 18, 2025
    2.0
    very expensive when I know for a fact everything comes premade… drive through takes forever, which I can understand, but why have a drive through in the first place? and if you do, just have it be a specific menu (like coffee or baked goods) instead of the whole menu.
  • JJ
    Jery Jones
    Oct 16, 2025
    5.0
    Can not believe how good the tuna sandwich here is….

Frequently Asked Questions About Panera Bread

Does Panera Bread in Bourbonnais accept reservations?

No, Panera Bread in Bourbonnais does not accept reservations.

What are the operating hours for Panera Bread in Bourbonnais?

Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.