Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Bourbonnais is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
681 reviews
5 stars
348
4 stars
158
3 stars
75
2 stars
29
1 star
71
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, especially in the drive-thru, with long wait times and incorrect orders.
Food Quality
While some customers enjoyed the food, many expressed disappointment with portion sizes, food temperature, and quality, including issues like hair in food and incorrect items.
Cleanliness
Several reviews mentioned dirty dining areas and restrooms, indicating a need for better cleanliness standards.
Customer Service
Mixed feedback on staff friendliness; some praised the service while others reported rude behavior and lack of assistance.
Pricing Concerns
Many customers felt the food was overpriced for the quality and portion sizes received.
- TWThomas WoodallDec 15, 20253.0The chili was great. The bread we received was hard as hell, and they don't offer crackers ..
- TMTeagan McCueDec 12, 20251.0Took so long to get my food
- RCRaRa CruzNov 9, 20255.0They are absolutely amazing here!!! The app was down but they still accommodated and honored the app deals. The cashier was super nice as well as the manager Maricela!! Superb customer service!! The food was fresh and delicious. I got the French Dipper and Broccoli and Cheddar Soup. I have to say this sandwich is my new favorite!!! So full of flavor and incredibly delicious. The soup was hot and very yummy and comforting especially today with the first day of winter weather. They were very busy and working incredibly hard to get everyone accommodated quickly as possible since the app was experiencing a glitch. Thank you so much for putting in such hard work and thank you Maricela for your help and having such an amazing team!!!
- AMAlondra MoralesOct 31, 20251.0I was completely disgusted with my experience. I found a hair in my food, absolutely unacceptable! It completely ruined my appetite.
- MSMaryJeanne St.AubinOct 26, 20255.0Always something different and delicious
Frequently Asked Questions About Panera Bread
Does Panera Bread in Bourbonnais accept reservations?
No, Panera Bread in Bourbonnais does not accept reservations.
What are the operating hours for Panera Bread in Bourbonnais?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Does Panera Bread offer delivery and what are the delivery hours?
Yes, delivery is available from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Can I order Panera Bread online or use a mobile app for ordering?
Yes, you can order online via their website or use the Panera Bread app available on the Apple App Store for convenient ordering.
Does the Bourbonnais location have a drive-thru or pickup options?
Yes, this Panera Bread location has a drive-thru and offers pick up services including Rapid Pick-Up kiosks.
What types of meals are served at Panera Bread Bourbonnais?
They serve breakfast, brunch, lunch, and dinner with a menu including soups, salads, sandwiches, and specialty breads.
Is Panera Bread Bourbonnais a casual dining place?
Yes, the attire is casual, providing a warm and welcoming environment for guests.
What payment methods does Panera Bread accept at this location?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Are there nearby places to visit around Panera Bread Bourbonnais?
Yes, nearby places include First National Bank for banking, Kay Jewelers if you're shopping for jewelry, and Starbucks if you'd like to explore another coffee shop.
How can nearby automotive services help customers visiting Panera Bread?
Customers can conveniently access nearby automotive services like Take 5 Oil Change, Lube Stop, and Sears Auto Center for vehicle maintenance before or after their visit to Panera Bread.
Are there entertainment or shopping options near Panera Bread Bourbonnais?
Yes, nearby entertainment and shopping options include Indian Oaks Antique Mall for antiques and gifts, The Dragon's Refuge for comics and games, and Redbox for video rentals.